Our team are highly trained to repair boilers, take care of your plumbing and perform routine safety checks on your system. We aim to give our customers peace of mind and quality is our responsibility to ensure that the trust you place in us is never broken. You couldn’t be in safer, capable hands.
A team of local plumbers and heating engineers on hand to help you. Covering a range of services from leaking taps and blocked sinks to new boiler installations.
Our team of local technicians are only a phone call away in helping take care of your home. The growth of our company is built on competitive pricing and outstanding customer services!
A faulty boiler or a boiler in need of repair can often cause unwanted stress and cost. At Plumb London we aim to take this stress away by providing affordable boiler repair, boiler maintenance and boiler replacement services in Poplar. Our local plumbers are very experienced, qualified, specialists in all aspects of boilers and Gas Safe registered. If you need a new boiler or boiler repair in Poplar, do not hesitate to call Plumb London today, we can have a local plumber with you in no time.
Can you imagine the frustration of losing your hot water in winter? This can happen to residents of Isle of Dogs when they experience a problem with their boiler. One of the things you will want is a quick response when you call an engineer in Isle of Dogs, and with Plumb London that’s exactly what you will get.
Cowboy boiler repair engineers in the UK are a real problem in the E14 area and you want to do everything you can to avoid coming across them. If you need to hire a professional engineer to look at your boiler then don't take any risks and call Plumb London. With engineers on call in Isle of Dogs, Isle of Dogs and all over London, we can arrive any time of the day.
If you are put off by paying high prices to sort out your boiler repair in Isle of Dogs, call Plumb London to carry out the repairs instead. We only ever charge for work which is absolutely necessary, so you never end up having to pay more than you should to get the job done. If you live in North and you’d like a fairly-priced plumbing repairs in Isle of Dogs service, just get in touch today.
Looking for an emergency boiler repair plumber in Isle of Dogs? You’re in luck, with the magic of the internet; you’re only a few clicks away from what you’re looking for. At Plumb London we make sure we won’t charge you for any unnecessary work – if it doesn’t need to be done, we won’t do it. Call us in Isle of Dogs today for a fast, friendly and reliable service.
The Plumb London heating engineers in Isle of Dogs understand how inconvenient a problem with your central heating system can be, especially in the winter months. That’s why you need a plumber who you know will do the job properly and not over charge. For any plumbing repairs in Isle of Dogs, give Plumb London a call today. As well as being experts in boiler repairs and boiler maintenance we also provide services such as drainage, central heating and piping all of which Plumb London has previously provided for its customers in Isle of Dogs.
We have a group of trusted and qualified boiler repairs engineers available in Isle of Dogs. At Plumb London we cover all central heating, plumbing and boiler services. We would like to remind homeowners and landlords that gas leaks are no laughing matter. Was you aware that as a landlord or homeowner in it is your legal obligation to have all gas fittings and gas fixtures serviced annually by a Gas Safe engineer. There is no need to blow our own trumpet as our track record in speaks for its self – We work for both individuals and companies, of which over 70% is repeat business.
We understand the trauma that a broken boiler can cause in you household in Isle of Dogs, no matter what time of year it is. Give Plumb London a call. As well as providing high class boiler repair services in and around , we also provide a range of expert emergency plumbing services in areas of London. Our track record in speaks for its self – We work for both individuals and companies, of which over 70% is repeat business. Impressed? Give us a call
Don’t wait until your boiler starts playing up to get it checked because it may be too late by that point. Instead, call Plumb London and arrange for us to send one of our qualified or based, boiler repair engineers around to make sure that your boiler is in good working order and not experiencing any problems, and then you can relax in the knowledge that your boiler is not likely to break down suddenly. For central heating repairs in Isle of Dogs, make sure you give Plumb London a call.
In and other London areas, our workmanship has always been second to none. Having successfully completed hundreds of plumbing jobs for our customers in the area, our reputation of the highest quality plumbing now speaks for its self. Are based in ? Is it time for your annual boiler check-up? Don’t get caught without any hot water or central heating during winter. Plumb London’s boiler engineers have just received great customer feedback for a Worcester boiler and central heating installation in a domestic property in . At Plumb London we have a team of quality plumbers in Isle of Dogs. They are renown in the area for their years experience, unrivalled plumbing skills and great customer service. Call Plumb London today!
Earlswood Street, Greenwich, London, SE10 9ES.
PLEASE NOTE: This address is not available for public visits.
Poplar is in the London postcode E14
Our plumbers in Poplar also serve the following local post codes:
And provide all forms of boiler repairs, heating engineering and drainage services in central and greater London:
Mile End domestic heating engineers, Stepney boiler annual service, Whitechapel gas heating installation, Bow licensed plumber, Canning Town replacing a boiler, North Woolwich local plumbing, Rotherhithe vaillant boiler problems, South Bermondsey recommended plumber, Surrey Docks plumbing pipe repair, Greenwich plumbing repair service, Deptford gas appliance installation
Find some helpful boiler tips from Worcester which includes getting your boiler serviced, finding a professional boiler installer and reducing heating bills.
Got a plumbing, heating or boiler related issue? Contact Plumb London today.
We are rated 4.8 out of 5 Based on 92 local Poplar reviews
Speedy to respond and good value Very prompt to respond to a leak and found a plumber to come out within an hour. Charging a half hourly rate is also much better than most other companies so good value. The problem was fixed and the plumber very efficient.
I needed to get my whole boiler system replaced for a combi boiler and also have my bath drain unblocked. This was all done very quickly and the engineer, Mo, was very professional and courteous. He was a pleasure to have in the house and did a great job. He even went above and beyond to sort everything out. I would definitely recommend Plumb London and Mo. A great service!
Oliver G M Smith
Outstanding service. We needed an emergency plumber, they got someone here in under an hour. Omar was exceptionally helpful, polite and efficient and the problem was fixed within half an hour. The best plumbing service I have ever used.
Oustanding service - 5* plumbers Outstanding service. A plumber was sent around the next morning, they arrived right at the start of my time slot and called ahead to let me know when they were half an hour away. Omar was friendly, very professional and kept me informed of exactly what he was doing throughout the process. Very fast repair, and done with the minimum fuss. This was my first time using Plumb London and I would use them again in an instant and recommend to anyone. Surpassed my expectations and then some!
Great work The company took my details on the initial call with courtesy and were clear and informative about their work and the rates. I called around 8.30am on Monday and the job had been done by 1.30pm. The plumber was helpful and friendly and tidy. The rates were reasonable and I really can't fault the work or the manner in which it was done. Would totally recommend.
Quick and reasonably priced Got alerted the downstairs flat had a leak coming through their ceiling. Emailed 4 London based plumbing sites. Quickest response from Plumb London with reasonable rates for diagnostics. Gave them a call at 3pm, and said they'd try get someone out that afternoon, but if not, would call back to arrange for the next day. Call at 4:45 from plumber Oliver, he would be there at 5:30. True to his word, he checked it out and would need a new part, and the office would call the next day. Next day around noon - call from office to book Oliver in for the next morning 8-12. Oliver arrived at 9:20 - done by 9:45, and all looks good! Everything is drying out now, so yet to test it, but looks good, and very happy with the speed that plumb London worked at - and everyone I spoke to seemed helpful along the way!
Great work The company's initial phone conversation was detailed and polite. The work the same day at a reasonable rate and with no fuss. The plumber was polite and friendly. While it may not have been the most complicated plumbing job, it was handled really well and I'd have no hesitation working with them again.
Replacement of regular bath taps for a shower and tap unit (this solution was advised as better. Steeve was excellent from start to finish. He listened to my summary of the problem and investigated then advised a robust solution. In stark comparison to several tradesmen from a different company who either couldn't correctly diagnose the issue or had no clear solution. Steeve's solution is elegant and simple. So happy. The issue had been a problem for a year and a half. Very personable and let me know exactly what was going on. Great service.
Boiler service and gas safety certificate The engineer was prompt and friendly, having battled through traffic in the London Tube strike to get here. He had to get access to the meter which was trapped behind a locked bike in an outside shed, which he did without fuss. Job sorted in no time, no complaints at all.
What a great service. I called at very short notice and had a plumber arrived within 2 hours of my phone call. The plumber was great very friendly and talked me through what he was doing. The charge was very reasonable and less than expected. I was extremely stressed when Dave arrived but he calmed me down and reassured me that the leak could be fixed very quickly. Everything was sorted in less than an hour. From the initial phone I made to Plum London to a plumber turning up, it was stress free and I will definitely be using them in the future for my yearly boiler checks and maintain. Thank you Plumb London for an EXCEPTIONAL service
Plumb London had great customer service, ensuring they update me with the progress a few times in the same day. The Plumber made extra effort to ensure I get the necessary parts same day to ensure all fits to the requirements even if this meant visiting many stores. The plumber was very knowledgeable and spotted things missed by the insurance contractors. Very pleased with the service, totally recommend!
Good communication from the customer service team Jack was polite kept his eye on the ball and very quick. Polite friendly Plumber did a great job and worked quick. would definitely recommend to every one.
Very pleased. Problem: leaks behind toilet cistern and constant trouble with water flow. Found 'Plumb London' on internet. They were good on the phone, then prompt to get to us. The guy was on it straight away, worked out all the problems and sorted it. Could've made it easier for himself by cutting away wood panelling but instead was really careful and tidy. Wore a mask the whole time as per current regulations etc. Nice job well done and happy to recommend them. Cheers.
I would highly recommend this company. Everyone I spoke with were so helpful, friendly and professional. They sent someone out same day to investigate the issue. Once the part was delivered they arrived back to fix the issue. It was swiftly fixed and I was told to let them know if any issues. The plumber was careful to clean and tidy up after him. I’m so glad that I found this company and will be sure to use them again in the future.
Margaret Anne Hennessy
The plumber was unable to properly… The plumber was unable to properly clear the shower drain blockage, he was not really sure why he could not clear it. It could be lime scale buildup in shower drain or the main drain for the building. So generally £108 was not well spent.
Radiator replacement and Boiler replacement Plumb London did 2 separate jobs for me. They estimated, quoted and replaced 6 radiators. Then during a routine boiler service their engineer found a leak with the flue (and potential carbon monoxide leak). They recommended replacing the boiler along with the flue (as it was already 8 years old) and were able to carry out all the work the same week. Both times, the engineers were efficient, competent and polite. And the customer service team was great. Their day rates are higher than much of their competition, but their service is quick and excellent and I would absolutely hire them again.
Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.
Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.
Fixing Leak in toilet I had a leak from the toilet fill valve which was difficult to replace due to access. I called Plumb London in the morning and had a plumber out the same afternoon. Got the toilet fixed with minimal issues. All round good service.
A company which delivers what they promise The engineer showed up in time. Did the work diligently. The finish was neat. After completing the work, he left the place clean. He came prepared to satisfy some operational detail I had requested. The sales assistant is a good listener and was prompt to respond to my suggestions.
Dr Ramachandran Venkataraman
Leaky valve under sink Great customer service, speedy response and great workmanship. I have used plumb London a few times now and can honestly say the quality in their work is great. They are very reliable and reasonably priced. Would definitely recommend
Identifying central heating issue and replacing thermostat Came out same day, fixed the issue with our thermostat, Connor was friendly and professional. Pricing seemed comparable to others in the area, charge in 30 min rates.
Plumb London provided a first class service from start to finish: from the advisor on the telephone to the standard of work delivered by our plumber, I have nothing but positive comments to make. Costings were very reasonable and clearly explained (and our plumber worked extremely hard to ensure that the work was completed in the minimum time). The standard of work was not only excellent but our plumber was also extremely helpful, friendly and polite. I have no hesitation in endorsing the service offered by Plumb London and will certainly use them in the future for all our plumbing work.
Vert responsive and professional service. I needed a plumber same day after 5 pm and they were able to arrange one promptly. Communication via email and phone and clear details on pricing (which was very competitive). The plumber who attended was thoroughly professional and completed the job within an hour. Top notch and highly recommended
Professional, Polite & KnowledgeableAbout My Problem Plumber came at expected time slot, very polite, knowledgeable, and managed to fix my issue quickly - even had the part I needed in the van, a nice surprise!
Efficiency and professional service Fast and efficient service does come at a price . Make sure you request a detailed quote before any wirk takes place . I was initially charge £40 to switch off the mains water supply which in effect took 3 seconds to do!
Mr Andrew Boichat
Good professional plumber The plumber was competent and my problem seemed to have been resolved. He asked me to check the pipes were tight enough at the joints and a couple of them weren’t, so he tightened them up a bit more. This is the reason I gave 4 stars. Other than that, my leak has been fixed and hopefully it will be ok for along time.
Top Job! Polite and efficient appointment booking. Excellent engineer; punctual and polite with everything explained. Will definitely use again - so much better than other plumbing companies I've used previously.
Matt was on time, pleasant, polite and kept social distancing. He did the job quickly and well. I hadn't paid a plumber for 20 years so it was more expensive than I remembered, but he made the costs clear up front. It was worth every penny. Will definitely employ Plumb London again.
Very good service and workmanship Very good service and workmanship. Courteous fitters and completed the job when they said they would, cleaned up well and left the site as they found it. Operation of boiler explained sufficiently and paperwork left in good order. Slightly pricey, hence four stars, not five, but ultimately turned out to be worth it for the peace of mind.
Reliably prompt, friendly service Plumb London has now done three or four jobs for me, including work on a drinking water filtration system. The installation of a new gas boiler was the most recent. They answer the phone promptly and reliably turn up. The two plumbers who came at various times, and most recently the gas engineer, were friendly and happy to answer questions.The company and the gas engineer both provided ample information about the new system, the guarantee, etc.. Invoices state clearly what has been done, along with the name of the person who did it. Payment processes are smooth. I wouldn't hesitate to recommend them.
Leaking Radiator Reliable, skilled, and quick response from Plumb London team. Panic occurred when noticing a leaking radiator before going away. Contacted company via Checkatrade and they got in touch asap. Had an engineer out less than 24hrs. They worked around my schedule when it was suitable for me. The engineer was fantastic, explained everything in details and answered any questions. He was quick, clean and very polite.
Efficient service Very good punctual service for a fairly simple job but needed a part so he drove to the nearest shop and purchased it fitted the part. Just a little pricey for the simple job though but know it was done properly.
Mr Sanj Lakhani
Great service for boiler and repairs I had my boiler serviced and some plumbing repairs all completed within a few hours of my request to have the work done. Excellent service, very pleasant engineers. Highly recommended.
Excellent, professional service We needed emergency help to fix a broken boiler on the weekend when we had no heating or hot water. We got a Plumb London engineer out on the same day, in just a few hours, and he did an excellent job. He needed a part to finish the work, so he even came back on a Sunday on his day off to finish the job! We wouldn’t hesitate to recommend Plumb London for doing high quality work very efficiently and professionally and with excellent customer service. It was a pleasant change from the poor service we’ve usually had from plumbers and gas engineers.
Servicing gas boiler. And investigating why thermostat wasn’t working / replacing it I have used Plumb London regularly for plumbing and boiler. They are always quick to book a job and all engineers I’ve had have been friendly - important as a woman living alone. The engineer fixed the boiler quickly and explained the necessary work and payment. Pleased with the service
Fixing burst pipe Don’t use this company. They charged me £1440 rather than £144 for a 10min job. I was in my overdraft for days and they didn’t give any discount or compensation. Their manager didn’t even respond to my complaint. Shocking customer service.
Truly no job too small or too complicated! Today the job was replacing crystal top taps with old fashioned 'proper' top taps, I have arthritis in my hands and find the crystal tops hard to operate. Plumber Milenko arrived early, was friendly and quick, explained what he was going to do, located a stop-cock I didn't know I had, and replaced the taps with very little trouble, despite the best efforts of cowboy kitchen fitters. I now have shiny, clean taps that don't drip (saving over a litre of water a day - seriously people, fix your drips!), that I can operate, and I know all the pipework under the sink is sound. Thank you - I shall certainly use your company again and again.
Excellent - 5* service I had a job today booked for a smelly shower drain, I called Plumb London in the morning and had an engineer visit me less than 2 hours later, I spoke to Jack over the telephone when making the booking, he was very helpful and precise, explained pricing, and exactly what I would be getting for my money. Very helpful. Once the engineer came (Steve) he was very friendly and helpful, identified the problem but also discussed the issue with myself and offered solutions to rectify the problem, he went and got the parts and then came back to complete the job, very honest and went above and beyond what I expected, I later had an issue with my payment and upon calling Jack (after the job was complete) he apologised and I immediately rectified the issue. Very helpful and I feel I definitely received value for money and service with a smile. A Big thank you to Steve & Jack, a big credit to Plumb London!!
Excellent service Phone answered promptly. Same day service. Very friendly and cheerful boiler operative. Fixed problem quickly and efficiently and explained everything he was doing. Laughed at my jokes. Brilliant....
Replacement Boiler Really neat job replacing the old boiler, even though the original kitchen units, left restricted clearance and space to work. The new appliance required a condensing pipe, and the engineer fitted this with the minimum of visual impact on the worksurface and cupboards. Very pleased with the outcome, and Plumb London invited back to re-site a radiator.
Excellent service! Came out the same day we telephoned and plumber was very thorough but also explained the problem in simple terms for me to understand. Also gave us options I would highly recommend them
Positive: Quality I have used Plumb London twice, each time the service has been prompt. Steve my plumber was excellent, he told me what needed to be done, gave me options and got to work! No mess and no fuss.
A positive first experience with this company from my initial contact by phone onwards. The appointment was kept within the time slot promised and the job (replacing a faulty ballcock) was deftly completed by their friendly plumber (thanks James!) without fuss or mess.
Fast, efficient and competent Very early Tuesday, I discovered by way of a puddle next to the loo that rats coming up the sewage pipes isn't just a childhood scare story. By lunchtime, Plumb London had sent someone to check it out and take photographs to show me the neat little row of nibbles. By 9 am Wednesday, they were here again with a new fitting including a rodent guard (!). Charlie not only dealt with the loo, he also fixed several issues with the heating while he was here -- new valve, replacement radiator, system flush to fix another radiator that was persistently cold. He was friendly, clearly competent, worked hard, answered my questions and cleaned up after himself. Altogether a pleasure to have around. Plumb London charge an hourly fee and price everything up front, so it's all perfectly clear from the start -- no call-out charges or estimates. Everything is written out clearly for you to sign off, and there are no surprises. This was my fourth or fifth time of dealing with them, and I warmly recommend their services.
Excellent service Booking an engineer’s visit is friendly, quick and easy. They arrive on time and work tidily and in a Covid safe way. Great standard of work and good communication. Excellent service overall!
Very helpful and friendly customer service desk. Rearranged a new time swiftly. They were able to pass on instructions for when the engineer visited as I was not able to be there. Service certificate sent online in an efficient way.
Pipe leading to Radiator Repair Matt, the plumber; came to the appointment 10 minutes earlier than the schduled time, which was good. He than carried out the required works which was also good; to which he went above & beyond to provide the extra service of bleeding the radiators in the premises. Total bill came to a handsome £220.00
Friend of Ted
Repair of a leak to toilet Verified Review Staff on phones were very polite, plumber came on time and was polite. However the cost was ridiculous, £540 to come in and see the toilet was leaking and replace it is way too high and I wont be using them again
Outstanding service at the most reasonable rates. Replaced the failed boiler with professionalism and kind support. The technician was amazing with personality and was obviously very competent. Restored my trust in the industry.
Work performed (replacing taps in bathroom and kitchen) was done quickly and to a high standard. Plumber was very professional and courteous and was able to come at short notice. I would use this service again. The quote was a bit higher than I was expecting for a fairly small job, and since it is generated as a single number by a computer it doesn't give a breakdown between parts and labour. I did raise this during the follow up call and they said they'd try and send something over. Not a big deal but it's nice to know exactly what you're paying for.
Perfect service I made an enquiry online, got a call back almost immediately and arranged the visit very quickly and easily. Engineer was efficient and pleasant, I was very happy with the service I received.
Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.
Plumb london customer service was very… Plumb london customer service was very good they kept me Informed when the plumber was going to be later than expected. The plumber was very professional quick and tidy. But I was a bit shock that a aqua vac that was used for a few minutes using my electric was classed as machinery and had a extra charge.
Replacing seized hot water tap cartridge, also replaced cold water tap cartridge. Brandon, from Plumb London, came and fixed my taps. He did an excellent job: friendly, explained what he did, left no mess al all. I’m definitely going to use Plumb London again, as the work was completed when I wanted at a reasonable price, and I’m a very satisfied with the result.
Identified boiler fault, fixed on the spot I accidentally damaged the cable between the boiler and the hot water tank; I called Plumb London and they sent James over the same day; he promptly discovered the issue and replaced the blown fuse. Moreover, he tightened a radiator valve that was slowly leaking and was happy to answer all of my questions
Service Excellence I would say Plumb London have got me made when it comes to providing services. Great communications, extremely knowledgeable staff, prompt attendance, expertise with investigating the fault as well as installing a new heating system with absolute attention to detail and continuous updates of progress, explanations, issues as well as knowledge transfer for day to day running of the new system. An excellent family run business to engage with and to deal with the work required. I would highly recommend Plumb London and their staff.
Really happy with our experience of… Really happy with our experience of using Plumb London. I contacted the company to look at a water leak in the flat and they sent an engineer out the same day. The staff were friendly and helpful. Also the problem was quickly identified and fixed. Would highly recommend for a fast response time and reliable service.
Repaired a leaking toilet Excellent workmanship - initially the company changed the appointment time and day, yet second appointment was attended within the agreed timescales and the repair work carried out the same day. Agreed a set price rather than the hourly rate - which I felt was more beneficial to me.
Extremely professional, reliable service. Thrilled with the job. After being given the run around by various companies (I spent 3 weeks with one company trying to pin them down!) South London Plumbing rescued me from plumbing hell! Thank you very much.
Quick, efficient and courteous service. The engineer did exactly what was needed and gave useful feedback on the plumbing issues - which I could then relay to my tenants so future problems could be avoided!
We had an emergency where we had to get a plumber to inspect a gas flue which had been knocked during some construction works we were carrying out. I phoned at lunchtime and was able to get an engineer out that afternoon. I didn't have time to "shop around" for prices but thought the £120 plus VAT we paid was pretty good value considering our time constraints. We would happily recommend Plumb London to others and use them again if we need to.
Really good and locally based service for SE1 I called these guys at 8pm after combi failed. The engineer turned up at the time agreed, called ahead, was polite & knowledgeable and fixed the problem very professionally. The pricing was acceptable considering the short notice and I've definitely bookmarked these guys for any future work.
Great, fast and professional service. The service on the phone was excellent. Very quick and painless to get a plumber sent out. The Plumber was very professional and the job was done in 30 minutes to a very high standard- with a smile. From calling up as a new customer the issue was resolved within 3 hours.
Engineer called for Gas safe cert and… Engineer called for Gas safe cert and boiler service. The service was quick and speedy, with the engineer ringing to let me know he was nearby before the appointment. The engineer was polite and friendly and everything was satisfactory. Also, an excellent experience with customer service during the booking phase.
Pump replacement and power flush Engineers arrived same day to assess the work and provide a quote. Respectful and clearly explained the issue with pump and need to flush heating system. After agreeing work, then arrived promptly for job in the following week and did the job with little fuss, cleared up after themselves and made sure I was happy. Would definitely use again.
Fixing a faulty boiler. The engineer was communicative and efficient, calling me well in advance to let me know what time he would be arriving. Once here he carried out the repair very quickly and talked me through what the problem was and how he had resolved it. Would absolutely recommend.
Annual boiler service Absolutely brilliant service- easy booking, well-priced, great engineer (gave me half an hour notice before arrival too, which was very handy) who carried out a through service of the boiler- would absolutely use Plumb London again!
I've had huge problems with our hot water and heating system for the last 3 years and this is the only plumbing company that managed to resolve our issue. Engineer Pavel was very experienced and confident in his work. He went an extra mile and carried out safety checks long after the work was finished. Customer services of Plumb London are also great, as I received calls to let me know when the engineer was on their way. I will continue to use this company as they tick all the boxes when it comes to experience and quality of the work.
I phoned Plumb London because water was leaking from the WC onto the bathroom floor. Chris arrived at the time expected and diagnosed the problem very quickly. He then went to get the parts and came back within half an hour and did the repair. He cleaned the area thoroughly and was very efficient. I will definitely call Plumb London again if I need more plumbing work done.
Answered the phone straight away, took all relevant details, got someone out to me within a few hours and even though they gave a 4 hour time slot they were accommodating in terms of allowing me to say I would not be there at 12, but back by 12:30pm. Engineer was good, identified the issue straight away and only needed 30 mins work to get it done. Efficient and didn't mess around, which is good when you're paying per 30 mins. Would recommend and use again.
Great service and very friendly engineer who was very knowledgable and helped sort a problem I had with HomeServe after a boiler health check. Easy booking process and friendly staff, would definitely use again!
Positive: Professionalism, Punctuality, QualityGreat service. Andrew arrived within an hour of my call. The job was done during lockdown, so the guys in the office made sure the entire process was undertaken using proper social distancing. Andrew did a perfect job and was very diligent in explaining what he did and why, and how to avoid future issues.
Very satisfied with the work done by James and the quick response by Plumb London. The total response time from my intial call to resolution was about 3 hours, work was carried out efficiently and everything was cleaned up perfectly. Would definitely use Plumb London again.
A good experience for a new boiler installation I had a new boiler installed yesterday and I'm very happy with how it went. Engineers Connor & Brandon were personable and knowledgeable, punctual, and efficient and everything was left clean and tidy at the end of the day. Plumb London is probably not the cheapest but my experience was definitely good value for money. No hassle or unexpected costs for little deviations from what was expected (an underlying fear I have when having this sort of installation/work done).
Plumb - Highly Recommended Efficient, professional and smooth running company - you can tell Plumb have been in the business a long time. I had two engineers see to a kitchen tap issue, both were very polite and good natured people, as were the team booking and organising the visits. Will be recommending to my friends in the area. Thank you!
Great friendly service. Same day appointment. Turned up on time. Even though the work was done quickly it felt like a proper job not a quick fix like the previous company we used. Overall reliable and trustworthy.
Miss Eleanor Maxfield
Job well done! Very quick and easy service in having some pipe work cleaned out and replaced. Brett was clear about what he was doing (and what we need to do to take care of the system) and left everything in perfect working order!
Super-fast response, accurate diagnosis and fast return to fix with part. I’d mark 5 stars but the hourly rate is pretty high as was the mark-up on the part. That said, p’raps it’s worth it to have a fast and 100% effective service. You get what you pay for..
Replacement Shows and Tray Seal Had a leak coming from the shower, Matt came round and quickly diagnosed the problem and explained what needed to be done (replacement shower and shower tray seal ) Stated the job would take between 2 and 2.5hrs. However unlike other firms, he couldn't estimate that duration and had to go for 3hrs, which felt unjustified given the time estimation and the relative predictability of the job. Matt ordered a new shower, which I didn't see but I did confirm with operations over the phone it was the same design as my current shower. When the shower was fixed this wasn't the case, with the taps been a different shape to the sink. I should have asked to see the shower but it should be standard procedure to show the design before ordering. The fitting of the new shower was done professionally and to a high standard (though communication on when it was going to be done was patchy). Matt was friendly, wore PPE throughout and did an excellent job. The job easily took the time estimated but couldn't be quoted for. I would use the company again and would highly recommend Matt. They should review the agreement process for replacement parts (make sure they show the parts), review the ability to quote half hours and ensure clear communication throughout the job.
Excellent job and customer service. Really responsive on queries and helpful. I felt Matt who came to change my taps and sealant did an excellent job. Polite, friendly and did a really neat job. Also left the bathroom tidy and clean afterwards. Would highly recommend as I’ve had a couple of horror plumbers from elsewhere in the past.
Water pressure issues Plumber kept me informed throughout the whole process of what he was doing and why. Very efficient, resolved issue rather quickly and gave advice on what could be done to avoid the situation occurring again.
Toilet replacement Fast and professional. We had to replace the toilet with a Japanese washlet, which has some unusual connections and takes a bit longer to install. Matt was punctual, polite, very professional and completed the work in just a few hours. Today (24 hours later) I could never tell we had invasive plumbing work done in the house. Absolutely recommended!
We had our new boiler installed by Plumb London in 2013 and have subsequently used them for services each year. They are great - very reliable and efficient and always turn up when they say they will. The engineers know their stuff and make you feel reassured. I would recommend!
Very professional and helpful plumber Very professional and helpful plumber, arrived in good time, repaired the tap and gave advice for future. The bill was as agreed prior to the visit and there were not any hidden charges. Very happy with the service received.
MRS LESLEY BRIGGS
Excellent service from Chris the Boiler Engineer Chris replaced a very old boiler and was professional, friendly, on time and tidy from start to finish, Very impressed with how quickly it was all dealt with, and the follow up happened exactly as promised
Good service across three visits Great service, even during a busy period and a cold snap in March we had engineers coming soon after we'd made our bookings to sort out the boiler and then central heating system, which had multiple issues that needed to be resolved in turn (and were). Friendly, professional, good at explaining the problems, and above all quick at getting things sorted.
Radiator disaster fixed - Brilliant work! I had a radiator fall away from the wall, on January 2 of all days, just as I had started work for the day and immediately panicked - rubbish start to the new year. I have no experience with plumbing and was afraid a pipe might have been broken or could break unless it was fixed ASAP. I immediately jumped on checkatrade.com and found Plumb London, with impressive reviews. I called them up and spoke with Jake from their customer service team, who listened to me and understood the problem, then immediately arranged for someone to come out that same day. Just a few hours later the engineer, Ryan, showed up and quickly fixed the problem by disconnecting the radiator and capping off the pipework to ensure no further damage or problems until a new radiator could be installed (or the old one re-fitted). Both Jake and Ryan were very friendly and professional from start to finish, and I really appreciated their quick response and great work in helping me out that day. Please consider Plumb London for any work you might get done, emergency or otherwise.
Gas certification and boiler service Although arriving later than the stated time slot, Plumb's engineer methodically serviced the boiler, showing me what he was doing at each stage, and checking the property's gas appliances and connections for its safety certificate. The work was carried out diligently, and I'd have no concerns recommending Plumb for such work.
Extractor Fan Installation The experience was a really good one. Mo kept in touch with me when he was going to be late. He and his sidekick carried out the work really well, it was not that easy. They cleaned up well after the job was finished. Mo has a good personality and is obviously good at what he does. He is a really good representative for Plumb London and I did tell him so myself. Mark Packard
Positive: Responsiveness Had a great experience with Plumb to get a prompt quote. They called me right away ask me questions about my boiler. Very professional. Didn't get the chance to use there services as my landlord decided to go another way but was highly satisfied with the customer service they showed.
Adam arrived for a second appt on time Adam arrived for a second appt on time, changed and fitted new pipes to the heating system in record time - checked the boiler and left. I would certainly recommend Plumb London - very good quick service - my go to Plumbing and Heating firm for sure!