I've given Plumb London 4 stars for the work which we recently had done. We have a water filter and mixer Kitchen tap that needs replacing. The tap was expensive and needed to be ordered but once it arrived the plumber was very good getting it fitted as it wasn't easy to access the space needed. I will say that we did have 2 cancelled appointments due to a problem with another job and the part not being ready when it should have been so I would suggest better communication with customers but for the work done I would use them again and recommend them.

Very happy with the service provided for a small issue of dripping taps. Quick response manageable time slot...after 4.30 so not having to take lots of time out of work. Very nice engineer, Kaywan, professional, quick and on time. I will definitely use them again and would recommend them.

Professional, efficient and good value After a hiccup where the engineer couldn't come at the arranged time and had to reschedule for another day, he rang when he was on his way, and serviced the boiler promptly. The engineer was smart, polite and professional. Plumb London installed my new combi-boiler two years ago and gave me a free annual service one year later. Overall, I feel like they are a company that is professional and good value, that strives to do good work and leave a good impression. Happy to recommend them.

The team at Plumb London were great - speedily responded to my enquiry, direct lines of communication, and they worked around me with ease whilst I was working from home. All preparations were made to take into account social distancing rules also. Would recommend.

The Plumb London company responded to my burst pipe emergency immediately and effectively. With water flooding my kitchen i was very stressed when i called. The staff were reassuring and responded to the call proactively getting a plumber to arrive at my home within an hour. The plumber worked very swiftly and efficiently to fix the burst pipe and was thorough in checking over the other related pipes for faults making recommendations for improving the safety. The charges were super reasonable and I am delighted to find a local company who i can rely on.

I can’t recommend these guys enough! An engineer (Mo) was sent to our property within a couple of hours of my request and was honest, polite and diligent. He said we need a new boiler and quoted me instantly for the boiler he recommended for our home. The next day Jack in the office set up a call with himself, Mo, my partner and myself to finalise next steps and costs. Everything was agreed so easily and Mo arrived at our house the next morning with everything. He worked all day on installing our new boiler and was so lovely and worked with minimal disruption to us. He was super efficient and went above and beyond for us. At the end of the day, he cleaned up everything so well and even wiped down the surfaces where he has been working and swept the floor. I’ve never seen this level of care and respect before. I am honestly so impressed and would never have another plumber come to our house again. You can trust them and they do a good job at a competitive price with smiles on their faces. Mo is terrific! Our new boiler works perfectly and our home is lovely and warm!

The service from this company is outstanding. When I had an issue with my Boiler they were very quick to arrange an appointment for one of there highly trained Specialists to come and view it. I recieved an excellent service from them, with the Specialist making sure I understood what was happening and how much things were costing and when it was understood I would need a second visit from them, it was arrange quickly and soon so as not to cause future disruption to me. They provide a wonderful office support too that can also guide you through the payments and arranging future call outs, keeping you with the same person, providing great customer care and service and it makes you feel like you are really being looked after. I would recommend them to anyone and will always use them for any future issues I have with my home.

Friendly service and good pricing model! I went with Plumb London because they only charged in 30 min increments rather than 1 hour increments/minimum which I think set them apart from other plumbers I researched. I was a bit annoyed originally when I got a call 5 mins before the close of the window given to me that they were running late possibly by an hour. But he arrived 30 mins after my given slot closed. I had Omar who fixed the Fawcett in the bathroom sink that apparently was blocked by the hard water. He cleaned the filter up in minutes so did not need new parts and advised how I could unscrew it and clean it myself in future. Very pleased with the friendly service that made up for the slight delay.

Great service from Plumb London! Thanks or Plumb London for being able to sort out our boiler issue during these uncertain times. Not having hot water or heating with a newborn certainly was quite stressful. A special thanks to Mo the engineer who did such a great job with the installation

EXCELLENT SERVICE Cannot recommend highly enough. My boiler was condemned and dangerous, no hot water or heating and 24 hours later I have a fully installed new boiler. Ivo did an amazing job and worked from8 to 6:45. Very satisfied customer!

Andy came in the agreed time period and phoned 30 mins ahead of arrival. No fuss no drama. Quick, helpful and efficient. Answered questions well. Was conscious of time spent throughout. Understood the problem and sorted. What's not to like. Good job done.

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

Great service, really good job. Got to the cause quickly and efficiently. Will certainly use your company again.,I phoned first thing this morning and the phone was answered promptly and in a helpful manner. The plumber - Bledi- was really professional and really cared about causing the least disruption to the tiles etc and spent valuable time exploring the best way to get to problem. The leak was identified and the faulty pipe was replaced quickly and efficiently. Bledi had a really pleasant manner and tested at the end to ensure that leak had been sorted out. I will certainly be using your company again and will pass on my satisfaction to friends locally.

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

The service I received was fantastic and the guys went above and beyond my expectations. They fixed my radiator so swiftly and helped ensure that everything was safe and clean afterwards. I’ve had some bad plumbers in London and felt ripped off but these guys were great and would recommend them to others and use them again!

This is the second time I've used their services and I've been very impressed both times. I was reluctant to call someone out during lockdown but the situation was desperate and Andrew was very respectful, friendly and worked very quickly. I had a very similar experience last year when I used their services as well. Won't call anyone else now, it's quick and easy to book.