I am very pleased with the work carried out by Plumb London - the customer pays for this service but it's definitely value for money - and peace of mind. In my particular case I had to have a damaged external gas pipe removed and replaced - because of it's awkward location it looked a difficult job. but the work was done with great care and efficiency. A special word of praise too about the engineer, Miran, who carried out the work - excellent work - once again, thanks!

PLUMB LONDON SOUTH LONDON Quick response and although the work took longer, they were diligent in making sure it was done as professionally and well as possible . they were courteous and responsible in dealing with me and my family and the job was completed to a high standard

Besi provided a prompt, efficient service at a reasonable price. The boiler was installed quickly, and the working area cleaned thoroughly afterwards. Instructions were clear and we now have a fully operating boiler - would recommend Plumb London.

Plumb did several jobs for me. Thet were prompt, expert and a pleasure to have about the house. Much recommenced!

Excellent service! Came out the same day we telephoned and plumber was very thorough but also explained the problem in simple terms for me to understand. Also gave us options I would highly recommend them

EXCELLENT SERVICE. Excellent service. Competitive, responsive, professional, on time. Would highly recommend.

Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.

Very happy with Plumb London. Good rates and decent quote. The work was done professionally and the engineer was very nice indeed.

I am extremely satisfied with the service from this company, Dimche the Plumber was courteous, friendly and did a fantastic job at plumbing in my parents new shower. Thank you so much you have made my parents very happy. We will definitely be using this company again and would highly recommend them to anyone needing a good reliable Plumbers. Thank you again.

Quick response, same day, which is good given that the problem was the only toilet in the apartment. Pleasant and competent Albanian plumber. What annoys me is the need to write up the job on your time as part of the work you are paying for, resulting in £190 charge including the VAT

Good service, clear explanation of the work necessary and work that may be needed but not necessary. I will use them again and recommend them.

Vlatiko arrived on time for the gas safety check and central heating maintenance. He was able to quickly identify a couple of problems and arranged a prompt return visit to fix them. Plumb London ensured I was reminded of the visits and were quick to follow up and check I was satisfied.

Always quick & efficient, friendly and professional! I have used Plumb London on many occasions for various services and always been very happy with the service & speed of it. Kate

Friendly & professional, engineer was sent out the next day and the work was carried out efficiently to a good standard. Would use this service again and recommend to others.

The plumber showed due diligence & thoroughness in the work he was contracted to undertake

VERY HAPPY WITH NEW BOILER I was really pleased with the service provided by Plumb London. The engineer Kaywan who replaced my boiler worked hard to ensure that the job was completed within the day. Very happy to haveit all sorted so quickly

Our boiler broke down and called Plumb London in panic. The service was excellent! Within a few hours an engineer was here and when it showed out we needed a new boiler it was installed the day efter. The engineer was extremely friendly, professional , knowledgeable and helpful (he even helped to take my sons drone down from the tree). I will definitely recommend Plumb London to my friends!

Extremely pleased with the service provided by Plumb London replacing my boiler. Aleks, who carried out the work was knowledgeable, helpful, and very tidy. I would recommend them.

Omar is very good and efficient staff Omar is very good and efficient staff. During an emergency I am expecting very on time and job well done. Kept it up. Thank you so much.

Excellent service, very prompt and did a great job. I would definitely use again.

I appreciated the engineer's friendly manner; he answered all my questions and took a great pride in his work. I will use this company for my boiler service next year

FEEDBACK VERY GOOD AND RESPONSIVE CUSTOMER SERVICE AND COMPETENT TECHCINICANS

Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.

Rang at short notice to have a radiator removed and they arrived the next day on time, all complete in just over an hour. Marvellous service both on the phone and in person, excellent value for money and wouldn't hesitate to recommend.

Excellent emergency service. Plumber arrived within 45 mins and was very efficient informative and helpful.

Top notch service. Called Plumb London first thing and within a couple of hours a plumber was at my address carrying out the work. Both the staff on the phone and the plumber they sent were friendly, courteous, professional and efficient from start to finish!

Even from America I managed to get a brand new installation done and new radiators supplied for my tenant. She was very happy & I was extremely happy with the service I received throughout the whole job.

This is the third or fourth time I've been using them and they're very reliable and precise. Very happy with them and will recommend to my friends too.

Very good service and repair.

the engineer, was prompt, friendly and very thorough, was kinda taken aback with the cost of the work, but if you want good workmanship, then its only to be expected, i've asked them for a quote to replace my boiler in the not too distant future, which i was very pleasantly surprised was quite competitive, so i will definitely be giving them a call to replace it,

Andy, the engineer who replaced my leaking radiator, was quick, efficient, friendly and clearly knew what he was doing. I was not well and he was very compassionate and sensitive to my circumstances. Should I need any further work doing, I would ask for Andy personally. Connor in the office got back to me quickly and was also courteous and friendly.

I recently used Plum London for a boiler service and gas safety check. Polite courteous staff and engineer turned up on time. I would use them again.

The repair works were done in a very professional and friendly manner by the skilled engineer. The prices are not low, as the fixed price quotes include the time engineer needs to go and pick up various parts at an expensive hourly rate, and there is no transparency on how much the parts cost. So good quality workmanship but does not come cheap - but have not compared the prices so can't say if that is just the case for all plumbers!

Outstanding service at the most reasonable rates. Replaced the failed boiler with professionalism and kind support. The technician was amazing with personality and was obviously very competent. Restored my trust in the industry.

Work performed (replacing taps in bathroom and kitchen) was done quickly and to a high standard. Plumber was very professional and courteous and was able to come at short notice. I would use this service again. The quote was a bit higher than I was expecting for a fairly small job, and since it is generated as a single number by a computer it doesn't give a breakdown between parts and labour. I did raise this during the follow up call and they said they'd try and send something over. Not a big deal but it's nice to know exactly what you're paying for.

Quick response and good job but expensive.

Service and care as it should be Great service and engagement from start to finish, installed my new boiler quickly and conveniently. Recommended and will use again.

Excellent service.

Chris turned up on time, did a thorough job, and is as neat using sealant as I aspire to be!

Plumb London had great customer service, ensuring they update me with the progress a few times in the same day. The Plumber made extra effort to ensure I get the necessary parts same day to ensure all fits to the requirements even if this meant visiting many stores. The plumber was very knowledgeable and spotted things missed by the insurance contractors. Very pleased with the service, totally recommend!

Excellent service all round

Thanks so much, Plumb London! You have a very friendly customer service staff and a quick and efficient repair service - great service from start to finish!

I have used Plumb London a number of times and they are always punctual, friendly and helpful. Very professional and always make things nice and easy.

Very quick appointment and the engineer that came did a great job, fixing an old pipe in the process that probably would have cost me much more down the line if he hadn't spotted it. Will repeat business.

The engineer was quicklt able to diagnose the problem and source replacement parts locally saving time and money. I would definately recommend these guys and will use them again myself, but hopefully not for while.

The engineer, Bledi, was prompt, friendly and really put himself out for us. The job was very complex and difficult due to the age of our building and he stuck at it and was very patient and kind.

The plumber showed due diligence & thoroughness in the work he was contracted to undertake

We have used Plumb London for boiler maintenance and heating system repairs at two different addresses now and have always found them reliable, helpful, friendly and dependable.

Friendly, helpful and efficient.

Really great service. Communicative and clear. I will use them again

What a great service I received when my boiler stopped heating the water. I called expecting it to be days before anyone could get to me to find that engineers where available that day. If only all companies were run this way.

I am writing to compliment Sue who answered my call the other day. She was such a pleasure to deal with and did everything she could to help; including putting me through to an engineer so I could get some advice before they called to fix the problem.

We have used PlumbLondon for the past 3 years to service our boiler and are very happy with the service they provide. They are friendly, reliable and efficient and I wouldn't hesitate to recommend them.

It took some doings and undoing before I got the job done , but very happy with the work!

new boiler after lost of problems. so far the new one is working great and has a 10 years guarantee. engineer was great !

Great service from Andy at Plumb London. I wanted a service from British Gas and was told I'd have to wait 6 weeks so I phoned Plumb London who sent a guy around the next day! Turns out Andy had previously worked for British gas and was highly experienced and friendly. Would def recommend Plumb London for great customer service and experience :-)

The user didn't write a review, and has left just a rating.

Leaky overflow in toilet fixed. Very professional and pleasant to deal with. Kept informed about plumber running a bit late - but still arrived within specified time. One visit to assess the problem and a further visit to complete the work. They were able to come when I wanted them to and were a pleasure to deal with. Would be very happy to use this company again.

Good communication. Confirmed where leaks in toilet were coming from. Explained what he would do. Told me how much it would cost. Got the job done.

Update: issue was due to a typo at their end. Refund promised. Their email needs fixing but I’ve upgraded to 4* based on the engineers The engineers were quite good. However I was then overcharged £60 against the invoices I've been given. The company are not responding to email queries so I've had to arrange for my bank to prevent further deductions against my account. You give your card details before the engineer arrives which I don't mind. However there are then 5 separate transactions none of which matches an invoice amount (I only have two invoices). There could be an innocent reason for the way I've been charged but in the absence of a response from the company I have to assume it's to confuse so you aren't aware how much you've been charged. On this basis I have to recommend choosing a different plumber. This is a shame because as I said the engineers were good