Heating Engineers Lee

I am extremely satisfied with the service from this company, Dimche the Plumber was courteous, friendly and did a fantastic job at plumbing in my parents new shower. Thank you so much you have made my parents very happy. We will definitely be using this company again and would highly recommend them to anyone needing a good reliable Plumbers. Thank you again.

Quick response, same day, which is good given that the problem was the only toilet in the apartment. Pleasant and competent Albanian plumber. What annoys me is the need to write up the job on your time as part of the work you are paying for, resulting in £190 charge including the VAT

Professional from Start to Finish Great response from call center staff. The Engineer who completed the work was very professional, and gave me real confidence in his ability. I would not hesitate recommending to others, and I will definitely be using them again.

30 May to 1 June 30 May to 1 June Called earlier to book an appointment to fix, maybe replace 15 year old boiler. 2 great workers came and fitted the boilerafter having to reroute the existing pipework to fit, but discovered problems with 15 year old water cylinder when switched on. Came back next day with new cylinder, bigger than old one so difficult to get into cupboard, but eventually it was done and we had hot water and heating again. Later that evening (day 2) a fuse blew and they came out again day 3. The thermostat receiver and whatever it was that controls the automatic valves were causing the short so they fitted a "nest" thermostat which we could access from phones to change timings etc. Really great people. Highly recommend them.

Friendly Company After a dripping kitchen tap & upstairs bathroom tap started to get worse I contacted plumb london. I was greeted with a warm, friendly person on the other end of the phone, who organised for someone to come out the next day. After investigating the situation Charlie the plumber recommended which products to buy to fix the problem. He was professional and friendly. On the follow up visit to fix everything I had a different plumber, Brett. He was also professional and friendly and really cared about doing a good job. I wouldn't hesitate to recommend this company, as its its lovely to be met with such a kind, friendly person when you initially phone up and also when the plumber turns up. Great service!

Boiler service I was really happy with lukes service. He was very professional and friendly. He serviced my boiler and didn’t find any faults which I was worried about as im aware many companys in this industry can scam you. I will definately use their services again. Thanks Luke.

Even from America I managed to get a brand new installation done and new radiators supplied for my tenant. She was very happy & I was extremely happy with the service I received throughout the whole job.

Very good service - called out on an emergency in the middle of the coronavirus epidemic, an engineer was here within an hour and quickly sorted out our problem with minimum disruption. Me and my wife have used plumb London a number of times now and have always been happy :)

Boiler repair The gas plumber that came was excellent. He traced the fault to a blocked pilot jet, cleared it and was done in 25min. I was so pleased. He arrived a little later than the time given which was good as there was no parking charge to pay.

Installing a replacement shower in loft bathroom Charlie is friendly and competent. He explained what was needed and why. He cleaned up and was mindful of trekking dirt through the house. Charlie was careful to ensure we were happy with the work, and we definitely were.

5 Star Plus Service I would throughly recommend the amazing team at Plumb London . I had to take over and organise some work for my sister and her husband who had unfortunately been scammed by another company. From start to finish the team were amazing and kept in constant contact with me. On-site the plumber was very professional and ensured he was Covid safe, he also reassured my family members throughout. A huge shout out to Charlie (Plumber) for the quality of his work and Harry in customer services, they both deserve 5 gold stars! Best wishes Dan

the engineer, was prompt, friendly and very thorough, was kinda taken aback with the cost of the work, but if you want good workmanship, then its only to be expected, i've asked them for a quote to replace my boiler in the not too distant future, which i was very pleasantly surprised was quite competitive, so i will definitely be giving them a call to replace it,

Andy, the engineer who replaced my leaking radiator, was quick, efficient, friendly and clearly knew what he was doing. I was not well and he was very compassionate and sensitive to my circumstances. Should I need any further work doing, I would ask for Andy personally. Connor in the office got back to me quickly and was also courteous and friendly.

Look at broken boiler The plumber was polite and quick. He updated me on his arrival time and was honest about the problem and potential solutions both short and long term. He recorded his time honestly and filled in his report clearly, in a way that I can understand.

Fixing tiles, faulty wood frame/board and silicone which caused a leak in bathroom Plumb London were very prompt and helpful from start to finish. The engineer who completed the work was quick the find the source of our leak and suggest the best options to fix this which involved replacing mouldy board behind tiles, retiling and resiliconing an area of our bathroom. We’ve had no leaks since the work was done.

Shower repair I called plumb London and they sent a plumber round within a few hours to fix a leaking shower. Charlie was really professional and resolved the problem really quickly. Would definitely use them again

I am very pleased with the work carried out by Plumb London - the customer pays for this service but it's definitely value for money - and peace of mind. In my particular case I had to have a damaged external gas pipe removed and replaced - because of it's awkward location it looked a difficult job. but the work was done with great care and efficiency. A special word of praise too about the engineer, Miran, who carried out the work - excellent work - once again, thanks!

PLUMB LONDON SOUTH LONDON Quick response and although the work took longer, they were diligent in making sure it was done as professionally and well as possible . they were courteous and responsible in dealing with me and my family and the job was completed to a high standard

Besi provided a prompt, efficient service at a reasonable price. The boiler was installed quickly, and the working area cleaned thoroughly afterwards. Instructions were clear and we now have a fully operating boiler - would recommend Plumb London.

Leaking Pipe As usual a prompt response from Plumb London - I called on a Saturday morning at around 9 a.m. and a plumber arrived at 11.15..... the repair was a small one - a leaking pipe that connects to my washing machine - but a vital repair as the dripping pipe if not noticed would have leaked into the flat below.... the plumber worked quickly and efficiently - and did a great job, as well as servicing my CH boiler - thanks!

Responded swiftly and a friendly knowledgeable plumber named Dave came to our door. He managed to fix the problem explaining what he was doing as the job went on, we felt very safe in his capable hands. Thanks!

Excellent service! Came out the same day we telephoned and plumber was very thorough but also explained the problem in simple terms for me to understand. Also gave us options I would highly recommend them

Positive: Quality I have used Plumb London twice, each time the service has been prompt. Steve my plumber was excellent, he told me what needed to be done, gave me options and got to work! No mess and no fuss.

A positive first experience with this company from my initial contact by phone onwards. The appointment was kept within the time slot promised and the job (replacing a faulty ballcock) was deftly completed by their friendly plumber (thanks James!) without fuss or mess.

Fast, efficient and competent Very early Tuesday, I discovered by way of a puddle next to the loo that rats coming up the sewage pipes isn't just a childhood scare story. By lunchtime, Plumb London had sent someone to check it out and take photographs to show me the neat little row of nibbles. By 9 am Wednesday, they were here again with a new fitting including a rodent guard (!). Charlie not only dealt with the loo, he also fixed several issues with the heating while he was here -- new valve, replacement radiator, system flush to fix another radiator that was persistently cold. He was friendly, clearly competent, worked hard, answered my questions and cleaned up after himself. Altogether a pleasure to have around. Plumb London charge an hourly fee and price everything up front, so it's all perfectly clear from the start -- no call-out charges or estimates. Everything is written out clearly for you to sign off, and there are no surprises. This was my fourth or fifth time of dealing with them, and I warmly recommend their services.

Excellent service Booking an engineer’s visit is friendly, quick and easy. They arrive on time and work tidily and in a Covid safe way. Great standard of work and good communication. Excellent service overall!

Very helpful and friendly customer service desk. Rearranged a new time swiftly. They were able to pass on instructions for when the engineer visited as I was not able to be there. Service certificate sent online in an efficient way.

Pipe leading to Radiator Repair Matt, the plumber; came to the appointment 10 minutes earlier than the schduled time, which was good. He than carried out the required works which was also good; to which he went above & beyond to provide the extra service of bleeding the radiators in the premises. Total bill came to a handsome £220.00

Repair of a leak to toilet Verified Review Staff on phones were very polite, plumber came on time and was polite. However the cost was ridiculous, £540 to come in and see the toilet was leaking and replace it is way too high and I wont be using them again

The repair works were done in a very professional and friendly manner by the skilled engineer. The prices are not low, as the fixed price quotes include the time engineer needs to go and pick up various parts at an expensive hourly rate, and there is no transparency on how much the parts cost. So good quality workmanship but does not come cheap - but have not compared the prices so can't say if that is just the case for all plumbers!

Major service, repair and new thermostat From the initial inspection a week earlier, to booking and getting the main work done, the company was a pleasure to deal with. The engineer (Conner I believe) was efficient, tidy talked everything through, before and after and was thoroughly professional. I was happy to let him get on with the work, while I was also working. The price was reasonable and I will definitely be using them for all future work and services.

Rang at short notice to have a radiator removed and they arrived the next day on time, all complete in just over an hour. Marvellous service both on the phone and in person, excellent value for money and wouldn't hesitate to recommend.

Top notch service. Called Plumb London first thing and within a couple of hours a plumber was at my address carrying out the work. Both the staff on the phone and the plumber they sent were friendly, courteous, professional and efficient from start to finish!

Very efficient and friendly plumber-… Very efficient and friendly plumber- solved the problem- a leak on the pipe feeding the boiler. He did a marvellous job considering the mess we were in as the water drip through the kitchen ceiling!

Engineer was cordial, organized, and apparently completely competent. Was also very impressed with the level of company organisation, all aspects of the work fixed within a few minutes over the phone, and job carried out on schedule as agreed. I would certainly use this company again.

Plumb in dishwasher and redirect sink waste After needing to rearrange to a different date Toby did an excellent job. Made very quick work of the dishwasher plumbing in and did a really nice job of the awkward sink waste rerouting. Very pleased with the standard. Thanks

Emergency replacement of shower pump/macerator We have a macerator installed to pull away dirty water whilst showering- and it stopped working. Plumb London managed to fit us in on the day and their engineer Charlie was great- super helpful and courteous. He ordered all the necessary components and had us up and running in no time. All done for a reasonable price and in emergency time frame and we are kept informed all the time. Will 100% recommend and reuse again .

Efficient service Very good punctual service for a fairly simple job but needed a part so he drove to the nearest shop and purchased it fitted the part. Just a little pricey for the simple job though but know it was done properly.

Great service for boiler and repairs I had my boiler serviced and some plumbing repairs all completed within a few hours of my request to have the work done. Excellent service, very pleasant engineers. Highly recommended.

Excellent, professional service We needed emergency help to fix a broken boiler on the weekend when we had no heating or hot water. We got a Plumb London engineer out on the same day, in just a few hours, and he did an excellent job. He needed a part to finish the work, so he even came back on a Sunday on his day off to finish the job! We wouldn’t hesitate to recommend Plumb London for doing high quality work very efficiently and professionally and with excellent customer service. It was a pleasant change from the poor service we’ve usually had from plumbers and gas engineers.

Servicing gas boiler. And investigating why thermostat wasn’t working / replacing it I have used Plumb London regularly for plumbing and boiler. They are always quick to book a job and all engineers I’ve had have been friendly - important as a woman living alone. The engineer fixed the boiler quickly and explained the necessary work and payment. Pleased with the service

Fixing burst pipe Don’t use this company. They charged me £1440 rather than £144 for a 10min job. I was in my overdraft for days and they didn’t give any discount or compensation. Their manager didn’t even respond to my complaint. Shocking customer service.

Plumb London 1st class business Your company installed my boiler last year and consequently it’s first service. Andrew came on both occasions which is very reassuring. Can’t fault him or your company a

Excellent Excellent service very friendly engineer got the job done quickly and was very tidy. Was willing to try without scaffolding after hearing from other companies that scaffolding would be required. Very happy.

Really impressed with the service...no pun intended I booked in Plumb London for a boiler service and repair of a broken WC flush, and they sent someone over the next morning, at a time that was convenient to me. Their engineer Dave was extremely helpful and amenable, and sorted both issues straight away. I was also impressed as I recently had kitchen cabinetry installed which (unbeknown to me) restricted access to an area of the boiler which needed to be free for the service. Dave found a work around and explained how to get around the issue for next time. Gold star from me.

Boiler Replacement These guys were fantastic. Just moved house, had no information on boiler so had a service booked last Wednesday. Received a quote from another firm. Looked on checkatrade. Called plumblondon. Came same day. Quoted like for like with other firm. 25% less. Arrived promptly Friday morning. Installed. Toby arrived at 7 Friday night and stayed to ensure we had heating and hot water over the weekend. Will only use this firm. They're quoting for additional work and I wish I could find comparable firms for other trades. Awesome work

Boiler replacement Extremely professional job done over the course of a day to replace the boiler and flush out the pipes. The plumber had a pleasant manner and communicated well. The new Nest appliance is also really cool.

Unblocking toilet Incredibly quick to respond to my enquiry via checkatrade, Plumb London turned up just over an hour after booking and fixed the issue swiftly. Professional and friendly, I would definitely recommend their services.

Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.

Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.

Fixing Leak in toilet I had a leak from the toilet fill valve which was difficult to replace due to access. I called Plumb London in the morning and had a plumber out the same afternoon. Got the toilet fixed with minimal issues. All round good service.

Great service from Andy at Plumb London. I wanted a service from British Gas and was told I'd have to wait 6 weeks so I phoned Plumb London who sent a guy around the next day! Turns out Andy had previously worked for British gas and was highly experienced and friendly. Would def recommend Plumb London for great customer service and experience :-)

Leaky overflow in toilet fixed. Very professional and pleasant to deal with. Kept informed about plumber running a bit late - but still arrived within specified time. One visit to assess the problem and a further visit to complete the work. They were able to come when I wanted them to and were a pleasure to deal with. Would be very happy to use this company again.

Consistently great If you are looking for a company who will handle your request with efficient and friendly customer service and have engineers who will always go the extra mile to sort out the problem look no further. I have used plumb London on several occasions and they are consistently great.

Fast and informative service Very helpful and informative service where I was given lots of information and choices around what work could be done. The plumber updated me regularly and explained each step. The work was done to a good standard and without much hassle or interruption.

Boiler service and gas safety certificate As always plumb London provided quick reliable and effective service. From booking the work to engineer completing the work ,polte and always added value. I was contacted and offered an early appointment. Engineer took the time to look at the settings and advise the most economic. I won't be calling anyone else for plumbing and gas work.

Had a gas leak, called the emergency number and they couldn't solve so left us with no gas. Plumb were great, really quick to respond and kept in touch, pricing was clear and explained. Engineer who came out was great too, and got us repaired and back with heating first visit. Would use again.

I have used Plumb London over a few years and they have helped me with a variety of plumbing problems as well as routine services and maintainence. They are a friendly and efficient company nothing is a problem to them its what you might refer to as good old fashioned customer service with up to the moment technical ability. I won't be changing my go to company.

Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.

Plumb london customer service was very… Plumb london customer service was very good they kept me Informed when the plumber was going to be later than expected. The plumber was very professional quick and tidy. But I was a bit shock that a aqua vac that was used for a few minutes using my electric was classed as machinery and had a extra charge.

Replacing seized hot water tap cartridge, also replaced cold water tap cartridge. Brandon, from Plumb London, came and fixed my taps. He did an excellent job: friendly, explained what he did, left no mess al all. I’m definitely going to use Plumb London again, as the work was completed when I wanted at a reasonable price, and I’m a very satisfied with the result.

Identified boiler fault, fixed on the spot I accidentally damaged the cable between the boiler and the hot water tank; I called Plumb London and they sent James over the same day; he promptly discovered the issue and replaced the blown fuse. Moreover, he tightened a radiator valve that was slowly leaking and was happy to answer all of my questions

Very good service and workmanship Very good service and workmanship. Courteous fitters and completed the job when they said they would, cleaned up well and left the site as they found it. Operation of boiler explained sufficiently and paperwork left in good order. Slightly pricey, hence four stars, not five, but ultimately turned out to be worth it for the peace of mind.

Reliably prompt, friendly service Plumb London has now done three or four jobs for me, including work on a drinking water filtration system. The installation of a new gas boiler was the most recent. They answer the phone promptly and reliably turn up. The two plumbers who came at various times, and most recently the gas engineer, were friendly and happy to answer questions.The company and the gas engineer both provided ample information about the new system, the guarantee, etc.. Invoices state clearly what has been done, along with the name of the person who did it. Payment processes are smooth. I wouldn't hesitate to recommend them.

Vlatiko arrived on time for the gas safety check and central heating maintenance. He was able to quickly identify a couple of problems and arranged a prompt return visit to fix them. Plumb London ensured I was reminded of the visits and were quick to follow up and check I was satisfied.

VERY HAPPY WITH NEW BOILER I was really pleased with the service provided by Plumb London. The engineer Kaywan who replaced my boiler worked hard to ensure that the job was completed within the day. Very happy to haveit all sorted so quickly

Our boiler broke down and called Plumb London in panic. The service was excellent! Within a few hours an engineer was here and when it showed out we needed a new boiler it was installed the day efter. The engineer was extremely friendly, professional , knowledgeable and helpful (he even helped to take my sons drone down from the tree). I will definitely recommend Plumb London to my friends!

Impressive Local Plumber Really pleased to find a reliable and trustworthy local plumber when we needed one. It can be a minefield just knowing where to start. Plumb London were professional from my I initial call to the work done by the plumber. I also liked the pricing. It was very clear from the start and I think fairly priced. I would certainly use them again and recommend.

Honest, reliable, efficient, excellent service Excellent service. Had a call back within minutes, exceptional service over the phone, clear communication and received a same day service. Engineer was friendly, professional and efficient. Blown away. Honestly best experience in London yet!

Replaced part of kitchen tap to stop leak Excellent and friendly service. The response was quick and response and they were able to send a plumber over quickly. The plumber was friendly, on time and was able to fix the problem. Will definitely be using Plumb London again.

To link the washing machine to the cold water pipe and cap the hot water pipe The plumber arrived within the time frame and completed the job very quickly. He tidied up after himself and left the work area clean

Identify and fix problem with our radiators The experience from speaking to the person making the booking and the engineer coming out was really good. The issue was rectified within 48 hrs of the job being posted.

Professional and helpful team. Helpful team and the engineer that came to site was friendly, helpful and professional. there was a bit more work than expected but he got to work straight away and the installation went well. I would use them again and have no problems with recommending them

GreatService Really quick and easy to organise a visit and super flexible. Very happy with the work, engineer was very good and did a fantastic job. Quite expensive but perfect for getting essential and emergency work done.

Positive: Professionalism, Punctuality, Quality, Responsiveness Very quick and responsive team. Plumber was very friendly and kept us well updated on the work he was doing. 100% would recommend and use again.

Really impressed Really impressed with Plumb London. Very easy to book an engineer to come and fix our issue. The customer service team are friendly and happy to help and our engineer Billy was excellent. A genuinely nice guy who you could tell takes pride in his work and wanted to sort our issue for us, nothing was too much trouble. Issue was fixed and with as minimal fuss and mess as possible. Really happy with the service. In a city where trusting trades people can be difficult with so many cowboys, Billy was a breath of fresh air.

Servicing boiler and radiator repair I’ve used plumb London to fit a new boiler and service it since. They’ve always been quick and courteous. We’ve never had any problems with the boiler since they installed it. Would recommend

What a great service I received when my boiler stopped heating the water. I called expecting it to be days before anyone could get to me to find that engineers where available that day. If only all companies were run this way.

I am writing to compliment Sue who answered my call the other day. She was such a pleasure to deal with and did everything she could to help; including putting me through to an engineer so I could get some advice before they called to fix the problem.

We have used PlumbLondon for the past 3 years to service our boiler and are very happy with the service they provide. They are friendly, reliable and efficient and I wouldn't hesitate to recommend them.