Heating Engineers Lewisham

Excellent service! Came out the same day we telephoned and plumber was very thorough but also explained the problem in simple terms for me to understand. Also gave us options I would highly recommend them

Positive: Quality I have used Plumb London twice, each time the service has been prompt. Steve my plumber was excellent, he told me what needed to be done, gave me options and got to work! No mess and no fuss.

A positive first experience with this company from my initial contact by phone onwards. The appointment was kept within the time slot promised and the job (replacing a faulty ballcock) was deftly completed by their friendly plumber (thanks James!) without fuss or mess.

Fast, efficient and competent Very early Tuesday, I discovered by way of a puddle next to the loo that rats coming up the sewage pipes isn't just a childhood scare story. By lunchtime, Plumb London had sent someone to check it out and take photographs to show me the neat little row of nibbles. By 9 am Wednesday, they were here again with a new fitting including a rodent guard (!). Charlie not only dealt with the loo, he also fixed several issues with the heating while he was here -- new valve, replacement radiator, system flush to fix another radiator that was persistently cold. He was friendly, clearly competent, worked hard, answered my questions and cleaned up after himself. Altogether a pleasure to have around. Plumb London charge an hourly fee and price everything up front, so it's all perfectly clear from the start -- no call-out charges or estimates. Everything is written out clearly for you to sign off, and there are no surprises. This was my fourth or fifth time of dealing with them, and I warmly recommend their services.

Excellent service Booking an engineer’s visit is friendly, quick and easy. They arrive on time and work tidily and in a Covid safe way. Great standard of work and good communication. Excellent service overall!

Very helpful and friendly customer service desk. Rearranged a new time swiftly. They were able to pass on instructions for when the engineer visited as I was not able to be there. Service certificate sent online in an efficient way.

Pipe leading to Radiator Repair Matt, the plumber; came to the appointment 10 minutes earlier than the schduled time, which was good. He than carried out the required works which was also good; to which he went above & beyond to provide the extra service of bleeding the radiators in the premises. Total bill came to a handsome £220.00

5 Star Plus Service I would throughly recommend the amazing team at Plumb London . I had to take over and organise some work for my sister and her husband who had unfortunately been scammed by another company. From start to finish the team were amazing and kept in constant contact with me. On-site the plumber was very professional and ensured he was Covid safe, he also reassured my family members throughout. A huge shout out to Charlie (Plumber) for the quality of his work and Harry in customer services, they both deserve 5 gold stars! Best wishes Dan

Even from America I managed to get a brand new installation done and new radiators supplied for my tenant. She was very happy & I was extremely happy with the service I received throughout the whole job.

Very good service - called out on an emergency in the middle of the coronavirus epidemic, an engineer was here within an hour and quickly sorted out our problem with minimum disruption. Me and my wife have used plumb London a number of times now and have always been happy :)

Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.

Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.

I am extremely satisfied with the service from this company, Dimche the Plumber was courteous, friendly and did a fantastic job at plumbing in my parents new shower. Thank you so much you have made my parents very happy. We will definitely be using this company again and would highly recommend them to anyone needing a good reliable Plumbers. Thank you again.

Quick response, same day, which is good given that the problem was the only toilet in the apartment. Pleasant and competent Albanian plumber. What annoys me is the need to write up the job on your time as part of the work you are paying for, resulting in £190 charge including the VAT

Professional from Start to Finish Great response from call center staff. The Engineer who completed the work was very professional, and gave me real confidence in his ability. I would not hesitate recommending to others, and I will definitely be using them again.

30 May to 1 June 30 May to 1 June Called earlier to book an appointment to fix, maybe replace 15 year old boiler. 2 great workers came and fitted the boilerafter having to reroute the existing pipework to fit, but discovered problems with 15 year old water cylinder when switched on. Came back next day with new cylinder, bigger than old one so difficult to get into cupboard, but eventually it was done and we had hot water and heating again. Later that evening (day 2) a fuse blew and they came out again day 3. The thermostat receiver and whatever it was that controls the automatic valves were causing the short so they fitted a "nest" thermostat which we could access from phones to change timings etc. Really great people. Highly recommend them.

Friendly Company After a dripping kitchen tap & upstairs bathroom tap started to get worse I contacted plumb london. I was greeted with a warm, friendly person on the other end of the phone, who organised for someone to come out the next day. After investigating the situation Charlie the plumber recommended which products to buy to fix the problem. He was professional and friendly. On the follow up visit to fix everything I had a different plumber, Brett. He was also professional and friendly and really cared about doing a good job. I wouldn't hesitate to recommend this company, as its its lovely to be met with such a kind, friendly person when you initially phone up and also when the plumber turns up. Great service!

I am very pleased with the work carried out by Plumb London - the customer pays for this service but it's definitely value for money - and peace of mind. In my particular case I had to have a damaged external gas pipe removed and replaced - because of it's awkward location it looked a difficult job. but the work was done with great care and efficiency. A special word of praise too about the engineer, Miran, who carried out the work - excellent work - once again, thanks!

PLUMB LONDON SOUTH LONDON Quick response and although the work took longer, they were diligent in making sure it was done as professionally and well as possible . they were courteous and responsible in dealing with me and my family and the job was completed to a high standard

Besi provided a prompt, efficient service at a reasonable price. The boiler was installed quickly, and the working area cleaned thoroughly afterwards. Instructions were clear and we now have a fully operating boiler - would recommend Plumb London.

Leaking Pipe As usual a prompt response from Plumb London - I called on a Saturday morning at around 9 a.m. and a plumber arrived at 11.15..... the repair was a small one - a leaking pipe that connects to my washing machine - but a vital repair as the dripping pipe if not noticed would have leaked into the flat below.... the plumber worked quickly and efficiently - and did a great job, as well as servicing my CH boiler - thanks!

Responded swiftly and a friendly knowledgeable plumber named Dave came to our door. He managed to fix the problem explaining what he was doing as the job went on, we felt very safe in his capable hands. Thanks!

Speedy to respond and good value Very prompt to respond to a leak and found a plumber to come out within an hour. Charging a half hourly rate is also much better than most other companies so good value. The problem was fixed and the plumber very efficient.

I needed to get my whole boiler system replaced for a combi boiler and also have my bath drain unblocked. This was all done very quickly and the engineer, Mo, was very professional and courteous. He was a pleasure to have in the house and did a great job. He even went above and beyond to sort everything out. I would definitely recommend Plumb London and Mo. A great service!

Outstanding service. We needed an emergency plumber, they got someone here in under an hour. Omar was exceptionally helpful, polite and efficient and the problem was fixed within half an hour. The best plumbing service I have ever used.

Oustanding service - 5* plumbers Outstanding service. A plumber was sent around the next morning, they arrived right at the start of my time slot and called ahead to let me know when they were half an hour away. Omar was friendly, very professional and kept me informed of exactly what he was doing throughout the process. Very fast repair, and done with the minimum fuss. This was my first time using Plumb London and I would use them again in an instant and recommend to anyone. Surpassed my expectations and then some!

Great work The company took my details on the initial call with courtesy and were clear and informative about their work and the rates. I called around 8.30am on Monday and the job had been done by 1.30pm. The plumber was helpful and friendly and tidy. The rates were reasonable and I really can't fault the work or the manner in which it was done. Would totally recommend.

Quick and reasonably priced Got alerted the downstairs flat had a leak coming through their ceiling. Emailed 4 London based plumbing sites. Quickest response from Plumb London with reasonable rates for diagnostics. Gave them a call at 3pm, and said they'd try get someone out that afternoon, but if not, would call back to arrange for the next day. Call at 4:45 from plumber Oliver, he would be there at 5:30. True to his word, he checked it out and would need a new part, and the office would call the next day. Next day around noon - call from office to book Oliver in for the next morning 8-12. Oliver arrived at 9:20 - done by 9:45, and all looks good! Everything is drying out now, so yet to test it, but looks good, and very happy with the speed that plumb London worked at - and everyone I spoke to seemed helpful along the way!

Very good service and workmanship Very good service and workmanship. Courteous fitters and completed the job when they said they would, cleaned up well and left the site as they found it. Operation of boiler explained sufficiently and paperwork left in good order. Slightly pricey, hence four stars, not five, but ultimately turned out to be worth it for the peace of mind.

Reliably prompt, friendly service Plumb London has now done three or four jobs for me, including work on a drinking water filtration system. The installation of a new gas boiler was the most recent. They answer the phone promptly and reliably turn up. The two plumbers who came at various times, and most recently the gas engineer, were friendly and happy to answer questions.The company and the gas engineer both provided ample information about the new system, the guarantee, etc.. Invoices state clearly what has been done, along with the name of the person who did it. Payment processes are smooth. I wouldn't hesitate to recommend them.

Efficient service Very good punctual service for a fairly simple job but needed a part so he drove to the nearest shop and purchased it fitted the part. Just a little pricey for the simple job though but know it was done properly.

Great service for boiler and repairs I had my boiler serviced and some plumbing repairs all completed within a few hours of my request to have the work done. Excellent service, very pleasant engineers. Highly recommended.

Excellent, professional service We needed emergency help to fix a broken boiler on the weekend when we had no heating or hot water. We got a Plumb London engineer out on the same day, in just a few hours, and he did an excellent job. He needed a part to finish the work, so he even came back on a Sunday on his day off to finish the job! We wouldn’t hesitate to recommend Plumb London for doing high quality work very efficiently and professionally and with excellent customer service. It was a pleasant change from the poor service we’ve usually had from plumbers and gas engineers.

the engineer, was prompt, friendly and very thorough, was kinda taken aback with the cost of the work, but if you want good workmanship, then its only to be expected, i've asked them for a quote to replace my boiler in the not too distant future, which i was very pleasantly surprised was quite competitive, so i will definitely be giving them a call to replace it,

Andy, the engineer who replaced my leaking radiator, was quick, efficient, friendly and clearly knew what he was doing. I was not well and he was very compassionate and sensitive to my circumstances. Should I need any further work doing, I would ask for Andy personally. Connor in the office got back to me quickly and was also courteous and friendly.

The repair works were done in a very professional and friendly manner by the skilled engineer. The prices are not low, as the fixed price quotes include the time engineer needs to go and pick up various parts at an expensive hourly rate, and there is no transparency on how much the parts cost. So good quality workmanship but does not come cheap - but have not compared the prices so can't say if that is just the case for all plumbers!

Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.

Plumb london customer service was very… Plumb london customer service was very good they kept me Informed when the plumber was going to be later than expected. The plumber was very professional quick and tidy. But I was a bit shock that a aqua vac that was used for a few minutes using my electric was classed as machinery and had a extra charge.

Plumb London had great customer service, ensuring they update me with the progress a few times in the same day. The Plumber made extra effort to ensure I get the necessary parts same day to ensure all fits to the requirements even if this meant visiting many stores. The plumber was very knowledgeable and spotted things missed by the insurance contractors. Very pleased with the service, totally recommend!

Good communication from the customer service team Jack was polite kept his eye on the ball and very quick. Polite friendly Plumber did a great job and worked quick. would definitely recommend to every one.

Very pleased. Problem: leaks behind toilet cistern and constant trouble with water flow. Found 'Plumb London' on internet. They were good on the phone, then prompt to get to us. The guy was on it straight away, worked out all the problems and sorted it. Could've made it easier for himself by cutting away wood panelling but instead was really careful and tidy. Wore a mask the whole time as per current regulations etc. Nice job well done and happy to recommend them. Cheers.

I would highly recommend this company. Everyone I spoke with were so helpful, friendly and professional. They sent someone out same day to investigate the issue. Once the part was delivered they arrived back to fix the issue. It was swiftly fixed and I was told to let them know if any issues. The plumber was careful to clean and tidy up after him. I’m so glad that I found this company and will be sure to use them again in the future.

A company which delivers what they promise The engineer showed up in time. Did the work diligently. The finish was neat. After completing the work, he left the place clean. He came prepared to satisfy some operational detail I had requested. The sales assistant is a good listener and was prompt to respond to my suggestions.