Heating Engineers Regents Park

Combi Boiler Installed I wanted to install a new combi boiler and Plumb London handled everything quickly and efficiently. One of their engineers, Ivo, did the initial visit and returned two days later to install the boiler. He was extremely diligent and worked steadily for hours to ensure that everything worked correctly before he left - and it does. Thank you!

I rang Plumb London after finding a leaky pipe last night and they sent out an engineer promptly on the same day giving me a 3-hour window. The engineer arrived and fixed the problem quickly and efficiently, taking time to explain the problem. I would not hesitate to recommend Plumb London to anyone.

Kitchen sink blockage cleared pronto My kitchen sink had a severe blockage that I just couldn’t shift. Plumb London were really responsive and did a truly thorough job. I couldn’t recommend them highly enough.

In one visit, we priced out repairing my 15yr old boiler (part available same day) and re-pricing a new boiler. They supplied the new boiler and 2 installers the next morning (Sat) and we had hot water and heating that day. Brilliant service, nice guys who taught us how to use the screen based thermostat system. The Office kept me me up to date too, even on a Friday night.

So happy - I needed an urgent gas certificate, I called Friday afternoon and got an appointment for Monday morning - A lovely gentleman called at 9, he did a super thorough check of the boiler/ hob/ meter and my certificate was emailed 2 hours later .......Fantastic! - will definitley use again, highly recommended

Plumb London have been brilliant from start to finish. They took time surveying the property fully before quoting for the plus their after care has also been superb. I would have no hesitation in recommending them.

Our leak was fixed quickly without any fuss - a relief. I'm particularly happy with Plumb London's customer service. They keep everything really clear and are fully there to help as well as to sort out any issues. Thanks!

Efficient and Courteous Service Had a really positive experience with Plumb London - the engineer was prompt and fixed the problem really quickly. Engineer was friendly and the customer service team are really engaged and ready to help. Would highly recommend.

Plumb London have been a pleasure to deal with, from the initial call-out when our boiler broke to helping us choose its replacement and installing it quickly afterwards. Price includes a free one-year service too. Would highly recommend.

Quick response and efficient plumbing service. The receptionists were very polite and helpful and a plumber was dispatched within the day. The plumber sorted out the problem quickly and efficiently, confirming our first impressions that this company is a professional outfit. I would gladly recommend it.

Second positive experience with Plumb London This is the second year running I’ve used Plumb London for my boiler service, and just like last time the engineer was very quick and efficient. They’re also the most reasonable boiler service provider I’ve found, so would definitely recommend them.

The work was put back a day, and the plumber arrived 2 hours later than planned, although I understand this was due to him having to work on another job and he was very apologetic about it. The work was done quickly and efficiently and the plumber gave me advice about how to best maintain the system. It's a bit difficult to say whether this will significantly improve the radiators, as it's only just been done but I've had this company do work for me before and they were able to solve the problem last time, so I am hopeful/confident.

We were previously let down by another plumbing company, and had to call these guys at very short notice - they were able to get someone out to us the same day, and worked to a very high standard - we are very impressed Would highly recommend, and use again!

A tricky plumbing job that another plumber had already turned down as too difficult (after having had me wait for his late arrival all afternoon). Milenko however turned up on time, did the job and explained throughout what he was doing and my options. The most positive experience i have had in hiring a plumber in 25 years in London.

I thought the customer service was… I thought the customer service was excellent and Adam the engineer did a very professional job. He was very efficient and I would strongly recommend Plumb London. Really happy with them and will be using their service in future for sure!

The engineers and staff of Plumb London are all excellent. They are professional and helpful always and the engineers always succeed however challenging the job. I recommend them highly to everyone. Thank you Plumb London

Issue resolved. We had an issue with our hot water and got it resolved very quickly. Plumb London arranged an engineer within hours. A Thorough check reviled the issue and it got fixed on the spot. Source: Basic Invitation

Quick, reliable and affordable service! Such an amazing service! Had an emergency with our shower drain and someone was over within an hour of phoning. They did a neat job and it was very affordable. Thank you!

We are very pleased with Plumb London… We are very pleased with Plumb London and their work. The only request I would make is that engineer reports should be delivered in a typed format rather than hand-written notes. It can be difficult to read exactly what is said, especially when technical terms are used. If reports were typed, we would have rated 5 stars.

EMERGENCY ISSUE FIXED After trying a number of options to find an emergency plumber - most helpful and accommodating. Was called and came in the time mentioned which was great. Recommend for any plumbing issuesin the future

Good work with crap situation!Good customer service over the phone and Plumber arrived on the day I booked and was professional and left all 3 toilets that were unblocked clean again! Will use again Plumb London again if required. Thank you!

Good job. Booking the job and the service received from the office was great. The plumber arrived on time. He was friendly and helpful and had no problem completing the job. The price seems reasonable. My only comment would be that it would be lovely to be able to book a time slot that is shorter than the three hour window I had to book.

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

Overall happy customers Very satisfied with the final result. Our case was quite complex as we had a few engineers from different companies and no one seemed to be able to find a solution for our water tank which was constantly leaking. Then Plumblondon came to our rescue! Being 100% honest (the plan changed a couple of times from our side) there was a lack of communication at times (eg. getting a response from the management team took a few days) which made us very anxious as the problem was still ongoing. This was probably due to our case being quite complex and us requesting information (such as drawings of the work to be done). However, once we agreed on a suitable plan, the engineers made an amazing job and we can now say we are happy customers. Overall service not the cheapest however to the top standard. Would recommend to our friends and family.