Our team are highly trained to repair boilers, take care of your plumbing and perform routine safety checks on your system. We aim to give our customers peace of mind and quality is our responsibility to ensure that the trust you place in us is never broken. You couldn’t be in safer, capable hands.
A team of local plumbers and heating engineers on hand to help you. Covering a range of services from leaking taps and blocked sinks to new boiler installations.
Our team of local technicians are only a phone call away in helping take care of your home. The growth of our company is built on competitive pricing and outstanding customer services!
Faulty heating system? Think you have a leak? Is your central heating system in need of repair or replacement? Don't worry, Plumb London's local heating engineers in Stepney can help. Plumb London provide high quality and affordable heating repair, maintenance and installation services to local residents and business in the Stepney area. If you need a heating engineer or plumber today, simply call us, email us or fill in our contact form and a member of our team will be in touch.
Plumb London has a team of plumbers in Stepney who are Corgi (Gas Safe) registered engineers and cover all aspects of plumbing, heating and boiler services. Plumb London heating specialists in Stepney are experts in central heating repair, maintenance and installation. If you require any plumbing related service contact us today.
Finding a fully qualified, accredited(Gas Safe) and quality heating engineer in Stepney and the E1 can be very time consuming and difficult. Plumb London’s plumbers and heating specialists have the skills to deliver an excellent service and they are more than able to solve and plumbing related problem. Our team of specialist heating engineers serve the whole of London; this means we can provide you with a plumber in Stepney that can cope with anything from a routine boiler servicing to emergency leaks.
Are you having central heating repairs in Stepney? Give Plumb London a call today. Our heating and boiler engineers have around 20 years experience and they are fully qualified. As well as being specialists in heating and boilers, we are really good at plumbing repairs in Stepney and Central London London.
Looking for an emergency plumber in Stepney to attend to your central heating problem? Give our team at Plumb London a call and we’ll arrive at your premises in no time. Our plumbers in Stepney offer heating and boiler repair work that is always done properly and always with a smile on their face.
At Plumb London we strongly believe that the best cure for your central heating problems is prevention. That’s why we recommend you hire one of our boiler repair engineers in Stepney to give your boiler a check once a year to stop problems arising in the first place. All of our Stepney engineers are Gas Safe registered, and they will provide an efficient and professional service to make sure your boiler is in good working order.
When you call out a heating engineer in Stepney, make sure that you know you are getting a professional service. For a heating engineer to check your boiler you should ensure that they are Gas Safe registered (formally Corgi registered), but in addition you should not have to pay over the odds for the service. For an experienced and qualified engineer in or , give us a call at Plumb London and enjoy the peace of mind of knowing that your boiler is in safe hands.
There are a number of situations when you may find yourself in need of a fully qualified heating engineer. Perhaps your boiler has packed in, or maybe you just want to give it its annual check. If you live in Stepney, then when you need to hire a heating engineer for any reasons, at Plumb London we are on hand to help you out. Call today and we’ll arrange to send one of our or engineers to your home or office immediately.
Our group of engineers have the skills to handle any heating, boiler or general plumbing emergency. The Plumb London engineers are available any time of the day in . Call Plumb London now! Plumb London’s engineers will attend any type of emergency plumbing job in . For our engineers there is no central heating job too small! As well as being specialists in heating systems, we also have a group of plumbers who are specialist in boiler repairs in Stepney. If you are having experiencing any type of boiler problem or you think it is time for your boilers annual service, contact Plumb London!
Over the years the Plumb London heating engineers have been fixing central heating and boiler systems for both commercial and household customers in areas such as . Are based in ? Is it time for your annual boiler or central heating service? Give us a call for a quote today! Our Plumb London engineers have just received great feedback for a central heating safety check that they recently completed in . Plumb London have plumbers in Stepney who are trusted, quality, efficient and fairly. Interested? Call Plumb London today!
Malmesbury Road, Bow, London, E3 2EB.
PLEASE NOTE: This address is not available for public visits.
Stepney is in the London postcode E1
Our plumbers in Stepney also serve the following local post codes:
And provide all forms of boiler repairs, heating engineering and drainage services in central and greater London:
Bow emergency plumbing engineers, Bethnal Green gas safe registered, Shoreditch corgi gas fitter, Isle of Dogs approved plumber, Millwall worcester boiler problems, Poplar heating system maintenance, Aldgate installing a combi boiler, Monument corgi gas installer, Tower Hill gas central heating breakdown cover, Barnsbury vaillant service, Canonbury central heating fault finding and repair, Islington gas boiler servicing, Bermondsey oil heating engineers, Borough approved plumber, Southwark combination boiler repair, Waterloo gas safety certificate, Rotherhithe heating system maintenance, South Bermondsey corgi gas installer, Surrey Docks emergency plumber
Find some simple checks for your Worcester Greenstar gas boiler, such as boiler pressure, checking room temperature and boiler codes.
Got a plumbing, heating or boiler related issue? Contact Plumb London today.
We are rated 4.8 out of 5 Based on 68 local Stepney reviews
The plumber was unable to properly… The plumber was unable to properly clear the shower drain blockage, he was not really sure why he could not clear it. It could be lime scale buildup in shower drain or the main drain for the building. So generally £108 was not well spent.
Radiator replacement and Boiler replacement Plumb London did 2 separate jobs for me. They estimated, quoted and replaced 6 radiators. Then during a routine boiler service their engineer found a leak with the flue (and potential carbon monoxide leak). They recommended replacing the boiler along with the flue (as it was already 8 years old) and were able to carry out all the work the same week. Both times, the engineers were efficient, competent and polite. And the customer service team was great. Their day rates are higher than much of their competition, but their service is quick and excellent and I would absolutely hire them again.
Leaking Radiator Reliable, skilled, and quick response from Plumb London team. Panic occurred when noticing a leaking radiator before going away. Contacted company via Checkatrade and they got in touch asap. Had an engineer out less than 24hrs. They worked around my schedule when it was suitable for me. The engineer was fantastic, explained everything in details and answered any questions. He was quick, clean and very polite.
Truly no job too small or too complicated! Today the job was replacing crystal top taps with old fashioned 'proper' top taps, I have arthritis in my hands and find the crystal tops hard to operate. Plumber Milenko arrived early, was friendly and quick, explained what he was going to do, located a stop-cock I didn't know I had, and replaced the taps with very little trouble, despite the best efforts of cowboy kitchen fitters. I now have shiny, clean taps that don't drip (saving over a litre of water a day - seriously people, fix your drips!), that I can operate, and I know all the pipework under the sink is sound. Thank you - I shall certainly use your company again and again.
Excellent - 5* service I had a job today booked for a smelly shower drain, I called Plumb London in the morning and had an engineer visit me less than 2 hours later, I spoke to Jack over the telephone when making the booking, he was very helpful and precise, explained pricing, and exactly what I would be getting for my money. Very helpful. Once the engineer came (Steve) he was very friendly and helpful, identified the problem but also discussed the issue with myself and offered solutions to rectify the problem, he went and got the parts and then came back to complete the job, very honest and went above and beyond what I expected, I later had an issue with my payment and upon calling Jack (after the job was complete) he apologised and I immediately rectified the issue. Very helpful and I feel I definitely received value for money and service with a smile. A Big thank you to Steve & Jack, a big credit to Plumb London!!
Excellent service Phone answered promptly. Same day service. Very friendly and cheerful boiler operative. Fixed problem quickly and efficiently and explained everything he was doing. Laughed at my jokes. Brilliant....
Replacement Boiler Really neat job replacing the old boiler, even though the original kitchen units, left restricted clearance and space to work. The new appliance required a condensing pipe, and the engineer fitted this with the minimum of visual impact on the worksurface and cupboards. Very pleased with the outcome, and Plumb London invited back to re-site a radiator.
Plumb London provided a first class service from start to finish: from the advisor on the telephone to the standard of work delivered by our plumber, I have nothing but positive comments to make. Costings were very reasonable and clearly explained (and our plumber worked extremely hard to ensure that the work was completed in the minimum time). The standard of work was not only excellent but our plumber was also extremely helpful, friendly and polite. I have no hesitation in endorsing the service offered by Plumb London and will certainly use them in the future for all our plumbing work.
Vert responsive and professional service. I needed a plumber same day after 5 pm and they were able to arrange one promptly. Communication via email and phone and clear details on pricing (which was very competitive). The plumber who attended was thoroughly professional and completed the job within an hour. Top notch and highly recommended
Professional, Polite & KnowledgeableAbout My Problem Plumber came at expected time slot, very polite, knowledgeable, and managed to fix my issue quickly - even had the part I needed in the van, a nice surprise!
Efficiency and professional service Fast and efficient service does come at a price . Make sure you request a detailed quote before any wirk takes place . I was initially charge £40 to switch off the mains water supply which in effect took 3 seconds to do!
Mr Andrew Boichat
Good professional plumber The plumber was competent and my problem seemed to have been resolved. He asked me to check the pipes were tight enough at the joints and a couple of them weren’t, so he tightened them up a bit more. This is the reason I gave 4 stars. Other than that, my leak has been fixed and hopefully it will be ok for along time.
Top Job! Polite and efficient appointment booking. Excellent engineer; punctual and polite with everything explained. Will definitely use again - so much better than other plumbing companies I've used previously.
Matt was on time, pleasant, polite and kept social distancing. He did the job quickly and well. I hadn't paid a plumber for 20 years so it was more expensive than I remembered, but he made the costs clear up front. It was worth every penny. Will definitely employ Plumb London again.
Speedy to respond and good value Very prompt to respond to a leak and found a plumber to come out within an hour. Charging a half hourly rate is also much better than most other companies so good value. The problem was fixed and the plumber very efficient.
I needed to get my whole boiler system replaced for a combi boiler and also have my bath drain unblocked. This was all done very quickly and the engineer, Mo, was very professional and courteous. He was a pleasure to have in the house and did a great job. He even went above and beyond to sort everything out. I would definitely recommend Plumb London and Mo. A great service!
Oliver G M Smith
Outstanding service. We needed an emergency plumber, they got someone here in under an hour. Omar was exceptionally helpful, polite and efficient and the problem was fixed within half an hour. The best plumbing service I have ever used.
Oustanding service - 5* plumbers Outstanding service. A plumber was sent around the next morning, they arrived right at the start of my time slot and called ahead to let me know when they were half an hour away. Omar was friendly, very professional and kept me informed of exactly what he was doing throughout the process. Very fast repair, and done with the minimum fuss. This was my first time using Plumb London and I would use them again in an instant and recommend to anyone. Surpassed my expectations and then some!
Great work The company took my details on the initial call with courtesy and were clear and informative about their work and the rates. I called around 8.30am on Monday and the job had been done by 1.30pm. The plumber was helpful and friendly and tidy. The rates were reasonable and I really can't fault the work or the manner in which it was done. Would totally recommend.
Quick and reasonably priced Got alerted the downstairs flat had a leak coming through their ceiling. Emailed 4 London based plumbing sites. Quickest response from Plumb London with reasonable rates for diagnostics. Gave them a call at 3pm, and said they'd try get someone out that afternoon, but if not, would call back to arrange for the next day. Call at 4:45 from plumber Oliver, he would be there at 5:30. True to his word, he checked it out and would need a new part, and the office would call the next day. Next day around noon - call from office to book Oliver in for the next morning 8-12. Oliver arrived at 9:20 - done by 9:45, and all looks good! Everything is drying out now, so yet to test it, but looks good, and very happy with the speed that plumb London worked at - and everyone I spoke to seemed helpful along the way!
Great work The company's initial phone conversation was detailed and polite. The work the same day at a reasonable rate and with no fuss. The plumber was polite and friendly. While it may not have been the most complicated plumbing job, it was handled really well and I'd have no hesitation working with them again.
Replacement of regular bath taps for a shower and tap unit (this solution was advised as better. Steeve was excellent from start to finish. He listened to my summary of the problem and investigated then advised a robust solution. In stark comparison to several tradesmen from a different company who either couldn't correctly diagnose the issue or had no clear solution. Steeve's solution is elegant and simple. So happy. The issue had been a problem for a year and a half. Very personable and let me know exactly what was going on. Great service.
Boiler service and gas safety certificate The engineer was prompt and friendly, having battled through traffic in the London Tube strike to get here. He had to get access to the meter which was trapped behind a locked bike in an outside shed, which he did without fuss. Job sorted in no time, no complaints at all.
What a great service. I called at very short notice and had a plumber arrived within 2 hours of my phone call. The plumber was great very friendly and talked me through what he was doing. The charge was very reasonable and less than expected. I was extremely stressed when Dave arrived but he calmed me down and reassured me that the leak could be fixed very quickly. Everything was sorted in less than an hour. From the initial phone I made to Plum London to a plumber turning up, it was stress free and I will definitely be using them in the future for my yearly boiler checks and maintain. Thank you Plumb London for an EXCEPTIONAL service
Extremely professional, reliable service. Thrilled with the job. After being given the run around by various companies (I spent 3 weeks with one company trying to pin them down!) South London Plumbing rescued me from plumbing hell! Thank you very much.
Quick, efficient and courteous service. The engineer did exactly what was needed and gave useful feedback on the plumbing issues - which I could then relay to my tenants so future problems could be avoided!
We had an emergency where we had to get a plumber to inspect a gas flue which had been knocked during some construction works we were carrying out. I phoned at lunchtime and was able to get an engineer out that afternoon. I didn't have time to "shop around" for prices but thought the £120 plus VAT we paid was pretty good value considering our time constraints. We would happily recommend Plumb London to others and use them again if we need to.
Really good and locally based service for SE1 I called these guys at 8pm after combi failed. The engineer turned up at the time agreed, called ahead, was polite & knowledgeable and fixed the problem very professionally. The pricing was acceptable considering the short notice and I've definitely bookmarked these guys for any future work.
Great, fast and professional service. The service on the phone was excellent. Very quick and painless to get a plumber sent out. The Plumber was very professional and the job was done in 30 minutes to a very high standard- with a smile. From calling up as a new customer the issue was resolved within 3 hours.
Engineer called for Gas safe cert and… Engineer called for Gas safe cert and boiler service. The service was quick and speedy, with the engineer ringing to let me know he was nearby before the appointment. The engineer was polite and friendly and everything was satisfactory. Also, an excellent experience with customer service during the booking phase.
Pump replacement and power flush Engineers arrived same day to assess the work and provide a quote. Respectful and clearly explained the issue with pump and need to flush heating system. After agreeing work, then arrived promptly for job in the following week and did the job with little fuss, cleared up after themselves and made sure I was happy. Would definitely use again.
Fixing a faulty boiler. The engineer was communicative and efficient, calling me well in advance to let me know what time he would be arriving. Once here he carried out the repair very quickly and talked me through what the problem was and how he had resolved it. Would absolutely recommend.
Annual boiler service Absolutely brilliant service- easy booking, well-priced, great engineer (gave me half an hour notice before arrival too, which was very handy) who carried out a through service of the boiler- would absolutely use Plumb London again!
Plumb London had great customer service, ensuring they update me with the progress a few times in the same day. The Plumber made extra effort to ensure I get the necessary parts same day to ensure all fits to the requirements even if this meant visiting many stores. The plumber was very knowledgeable and spotted things missed by the insurance contractors. Very pleased with the service, totally recommend!
Good communication from the customer service team Jack was polite kept his eye on the ball and very quick. Polite friendly Plumber did a great job and worked quick. would definitely recommend to every one.
Very pleased. Problem: leaks behind toilet cistern and constant trouble with water flow. Found 'Plumb London' on internet. They were good on the phone, then prompt to get to us. The guy was on it straight away, worked out all the problems and sorted it. Could've made it easier for himself by cutting away wood panelling but instead was really careful and tidy. Wore a mask the whole time as per current regulations etc. Nice job well done and happy to recommend them. Cheers.
I would highly recommend this company. Everyone I spoke with were so helpful, friendly and professional. They sent someone out same day to investigate the issue. Once the part was delivered they arrived back to fix the issue. It was swiftly fixed and I was told to let them know if any issues. The plumber was careful to clean and tidy up after him. I’m so glad that I found this company and will be sure to use them again in the future.
Margaret Anne Hennessy
We had our new boiler installed by Plumb London in 2013 and have subsequently used them for services each year. They are great - very reliable and efficient and always turn up when they say they will. The engineers know their stuff and make you feel reassured. I would recommend!
Very professional and helpful plumber Very professional and helpful plumber, arrived in good time, repaired the tap and gave advice for future. The bill was as agreed prior to the visit and there were not any hidden charges. Very happy with the service received.
MRS LESLEY BRIGGS
Excellent service from Chris the Boiler Engineer Chris replaced a very old boiler and was professional, friendly, on time and tidy from start to finish, Very impressed with how quickly it was all dealt with, and the follow up happened exactly as promised
Good service across three visits Great service, even during a busy period and a cold snap in March we had engineers coming soon after we'd made our bookings to sort out the boiler and then central heating system, which had multiple issues that needed to be resolved in turn (and were). Friendly, professional, good at explaining the problems, and above all quick at getting things sorted.
Radiator disaster fixed - Brilliant work! I had a radiator fall away from the wall, on January 2 of all days, just as I had started work for the day and immediately panicked - rubbish start to the new year. I have no experience with plumbing and was afraid a pipe might have been broken or could break unless it was fixed ASAP. I immediately jumped on checkatrade.com and found Plumb London, with impressive reviews. I called them up and spoke with Jake from their customer service team, who listened to me and understood the problem, then immediately arranged for someone to come out that same day. Just a few hours later the engineer, Ryan, showed up and quickly fixed the problem by disconnecting the radiator and capping off the pipework to ensure no further damage or problems until a new radiator could be installed (or the old one re-fitted). Both Jake and Ryan were very friendly and professional from start to finish, and I really appreciated their quick response and great work in helping me out that day. Please consider Plumb London for any work you might get done, emergency or otherwise.
Gas certification and boiler service Although arriving later than the stated time slot, Plumb's engineer methodically serviced the boiler, showing me what he was doing at each stage, and checking the property's gas appliances and connections for its safety certificate. The work was carried out diligently, and I'd have no concerns recommending Plumb for such work.
A company which delivers what they promise The engineer showed up in time. Did the work diligently. The finish was neat. After completing the work, he left the place clean. He came prepared to satisfy some operational detail I had requested. The sales assistant is a good listener and was prompt to respond to my suggestions.
Dr Ramachandran Venkataraman
Leaky valve under sink Great customer service, speedy response and great workmanship. I have used plumb London a few times now and can honestly say the quality in their work is great. They are very reliable and reasonably priced. Would definitely recommend
Identifying central heating issue and replacing thermostat Came out same day, fixed the issue with our thermostat, Connor was friendly and professional. Pricing seemed comparable to others in the area, charge in 30 min rates.
Professional Company & Great Service. Very professional company - have used many times and always on time and excellent customer service. Would recommend to anyone with either large or small plumbing/heating needs!
Billy was absolutely fantastic! Billy was absolutely fantastic. He managed to shift the pipe blockage after a couple of tries and despite the first few attempts failing always kept a positive attitude. He also left us with some useful advice on how to reduce clogs in the future. I would definitely call on Plumb London again.
Excellent service Excellent service from initial contact to completion of work. Someone came out the day I called and provided with quotes for jobs replacing shower enclosure,tray,bar and riser kit. Also kitchen sink waste. Plumb London brought replacement with them invaluable as shower being replaced not standard size and I did not feel confident purchasing them and getting someone to fit it. Also as in a flat with limited space .Only had to wait a week for work to be completed. Ryan the engineer was professional and polite. Cleaning up afterwards and going through how to operate the shower before they feel, which the company who fitted the previous shower did not.
First class Excellent customer service. After years of unreliable plumbers , it is great to find a company with such a string customer service ethos. Responded immediately to my online query, appointment same day, diagnosed the problem straight away. Price wise - its difficulty to say .... plumbers in London are never cheap , but at least in this case everything was up front and transparent Overall Plumb London would definitely be my first call in the future.
I've had huge problems with our hot water and heating system for the last 3 years and this is the only plumbing company that managed to resolve our issue. Engineer Pavel was very experienced and confident in his work. He went an extra mile and carried out safety checks long after the work was finished. Customer services of Plumb London are also great, as I received calls to let me know when the engineer was on their way. I will continue to use this company as they tick all the boxes when it comes to experience and quality of the work.
I phoned Plumb London because water was leaking from the WC onto the bathroom floor. Chris arrived at the time expected and diagnosed the problem very quickly. He then went to get the parts and came back within half an hour and did the repair. He cleaned the area thoroughly and was very efficient. I will definitely call Plumb London again if I need more plumbing work done.
Answered the phone straight away, took all relevant details, got someone out to me within a few hours and even though they gave a 4 hour time slot they were accommodating in terms of allowing me to say I would not be there at 12, but back by 12:30pm. Engineer was good, identified the issue straight away and only needed 30 mins work to get it done. Efficient and didn't mess around, which is good when you're paying per 30 mins. Would recommend and use again.
Great service and very friendly engineer who was very knowledgable and helped sort a problem I had with HomeServe after a boiler health check. Easy booking process and friendly staff, would definitely use again!
Positive: Professionalism, Punctuality, QualityGreat service. Andrew arrived within an hour of my call. The job was done during lockdown, so the guys in the office made sure the entire process was undertaken using proper social distancing. Andrew did a perfect job and was very diligent in explaining what he did and why, and how to avoid future issues.
Very satisfied with the work done by James and the quick response by Plumb London. The total response time from my intial call to resolution was about 3 hours, work was carried out efficiently and everything was cleaned up perfectly. Would definitely use Plumb London again.
A good experience for a new boiler installation I had a new boiler installed yesterday and I'm very happy with how it went. Engineers Connor & Brandon were personable and knowledgeable, punctual, and efficient and everything was left clean and tidy at the end of the day. Plumb London is probably not the cheapest but my experience was definitely good value for money. No hassle or unexpected costs for little deviations from what was expected (an underlying fear I have when having this sort of installation/work done).
Plumb - Highly Recommended Efficient, professional and smooth running company - you can tell Plumb have been in the business a long time. I had two engineers see to a kitchen tap issue, both were very polite and good natured people, as were the team booking and organising the visits. Will be recommending to my friends in the area. Thank you!
Great friendly service. Same day appointment. Turned up on time. Even though the work was done quickly it felt like a proper job not a quick fix like the previous company we used. Overall reliable and trustworthy.
Miss Eleanor Maxfield
Job well done! Very quick and easy service in having some pipe work cleaned out and replaced. Brett was clear about what he was doing (and what we need to do to take care of the system) and left everything in perfect working order!
Super-fast response, accurate diagnosis and fast return to fix with part. I’d mark 5 stars but the hourly rate is pretty high as was the mark-up on the part. That said, p’raps it’s worth it to have a fast and 100% effective service. You get what you pay for..
Replacement Shows and Tray Seal Had a leak coming from the shower, Matt came round and quickly diagnosed the problem and explained what needed to be done (replacement shower and shower tray seal ) Stated the job would take between 2 and 2.5hrs. However unlike other firms, he couldn't estimate that duration and had to go for 3hrs, which felt unjustified given the time estimation and the relative predictability of the job. Matt ordered a new shower, which I didn't see but I did confirm with operations over the phone it was the same design as my current shower. When the shower was fixed this wasn't the case, with the taps been a different shape to the sink. I should have asked to see the shower but it should be standard procedure to show the design before ordering. The fitting of the new shower was done professionally and to a high standard (though communication on when it was going to be done was patchy). Matt was friendly, wore PPE throughout and did an excellent job. The job easily took the time estimated but couldn't be quoted for. I would use the company again and would highly recommend Matt. They should review the agreement process for replacement parts (make sure they show the parts), review the ability to quote half hours and ensure clear communication throughout the job.
Excellent job and customer service. Really responsive on queries and helpful. I felt Matt who came to change my taps and sealant did an excellent job. Polite, friendly and did a really neat job. Also left the bathroom tidy and clean afterwards. Would highly recommend as I’ve had a couple of horror plumbers from elsewhere in the past.
Water pressure issues Plumber kept me informed throughout the whole process of what he was doing and why. Very efficient, resolved issue rather quickly and gave advice on what could be done to avoid the situation occurring again.
Toilet replacement Fast and professional. We had to replace the toilet with a Japanese washlet, which has some unusual connections and takes a bit longer to install. Matt was punctual, polite, very professional and completed the work in just a few hours. Today (24 hours later) I could never tell we had invasive plumbing work done in the house. Absolutely recommended!
Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.
Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.
Fixing Leak in toilet I had a leak from the toilet fill valve which was difficult to replace due to access. I called Plumb London in the morning and had a plumber out the same afternoon. Got the toilet fixed with minimal issues. All round good service.