Heating Engineers Thamesmead

Plumbing replace pressure vessel and pvr Conner the pumber turned up on time, found out the fault of losing central heating pressure, needed a new pressure vessel which was full of water and he showed me plus pvr was leaking which he showed me, he finished the works quickly and repressurised the radiators he was extremely polite and professional and so was office staff who kept me informed on what was happening, price was fair and I'll be using them again if I need any help again ????

Very happy with the service received from Plumb London. As a landlord it's great having a firm that'll liaise directly with tenants and then turn up when they say they will. Have used Plumb London on a number of occasions for servicing, annual checks and emergency repairs and will continue to do so.

I've had Plumb London around a few times to service my boiler and have been very happy with the service provided. They are always professional and easy to deal with, as well as accommodating for working around my schedule. They are always transparent about the cost, which is always highly appreciated.

We own a number of flats in the N1 area and like to keep our work local when we need assistance. We initially used Plumb London for a number of small jobs and have now moved on to use them for all plumbing jobs large and small. They are timely, efficient, always answer the phone and no query is to big or too small. I highly recommend them as landlord and as an owner of a house in Islington.

The engineer who covered the SE1 area did a wonderful job. The most difficult part was AFTER he fixed the problem – due to the set up of the kitchen it was almost impossible to get the washing machine back where it was. But he managed: after a huge amount of effort. Very grateful. He deserves a medal.

We've used the company three times already and every time they delivered - last time was quite a complex job requiring a few adjustments, which not every plumbing company would take on. Their plumber did and managed to solve the problem. The prices are competitive and what we like about them is that you can book an appointment quite quickly (next day or so) whilst other companies require you to wait more than a week for appointment.

SUPER plumbers! Called PlumbLondon late December to help with a water crisis in our office that no other engineers or plumbers could figure out! They came out today - and within 5 minutes we had water in the office! Amazing! Fast, friendly and super efficient service! Will def make use of your services again and recommend to all! Thank you :)

Supply and replace a shower unit Very efficient service from Plumb London for both the booking via Isabella from my initial enquiry via checkatrade and the actual work carried out by Charlie. On both visits Charlie kept me updated on arrival time, was polite and friendly and did a v good job and tidied up well. Would highly recommend Plumb London and would definitely use again.

A good job Good to see Besi again - he got all our radiators working and showed us what to do if one fails again. He also recommended that we keep the existing radiator valves, since new ones are all made of plastic and don't last nearly as long. So - good service, good advice and no 'hard sell'! Thank you!. The reason for 4 stars rather than 5 is that there was a bit of a mix-up over the appointment - no-one turned up the day first arranged so we had to re-book. However 2nd time lucky!

A Very Pleased Customer I am extremely pleased with the services of Plumb London. My boiler stopped working on Sunday and I had no heating or hot water for two days, as Monday was Boxing day. I called a gas engineer from a different company first, but after spending an hour they were unable to identify the problem. I called Plumb London for a second opinion. Luke, who took my call, was very polite and reassuring about the quality of the work of the company, which put me at ease. Adam the Gas engineer attended punctually, he was very professional, polite and you could tell that he knew what he was doing. Within 10 minutes he identified the issue and my boiler was back on working perfectly and I was so impressed. In 15 minutes work was a wrap and I'd definitely use this company again, and would recommend them. Joanne

Fantastic experience We had a great experience with Plumb London. We called with a leak that needed urgent attention and when we called Louise was very helpful, professional and friendly. She was able to get an engineer out within 3 hours of our call. William, our engineer, was equally professional and very knowledgeable, fixing the problem quickly all while giving clear details of how he fixed it. He was also able to source parts from elsewhere in the city on relatively short notice. Overall a great experience and I’d certainly use this company again in the future.

Overall professional, and good communication I removed one star only because I booked quite an urgent same-day service first thing in the morning, and only at the end of the work day was told that unfortunately the appointment can't be met. However, the plumber did come first thing the next day, and was very pleasant and professional. Likewise the communication with the office was always clear, informative, and friendly, and I got a text confirming the details after every phone conversation. The eventual fix was done quickly and well.

In need of annual Landlord Gas Safety Certificates, I have been very impressed by the efficient and prompt service. Living out of London, it's good to have afternoon slots with half an hour's notice. Furthermore all relevant paperwork is completed electronically and on the spot so I can forward it to my managing agent without delay. I usually have the same friendly and helpful engineer.

Boiler repair I was really impressed! I had reservations initially as annoyingly the plumbers didn’t come round on the day I called, which they had originally said they would do. The communication from the team was excellent however, and when eventually the contractors came round they were fab. Mo and Ed really knew what they were talking about and went out of their way to help me and explain how to fix the boiler in the future. Would highly recommend and would use again.

Very professional and friendly service Very professional and friendly service, which I am extremely satisfied with! I had arranged an appointment for the middle of the working day while I was working from home, and the disruption was minimal - it took a minute to explain the issue, then carried on working in another room, and 45 minutes later the plumber let me know it was sorted. I would highly recommend

Excellent service Had an issue with our hot water not working due to a broken valve. Two visits were made to my property to fix the issue. Both times the engineers were on time and provided an excellent service and explained what they were doing. I was also contacted regularly with an update on roughly when to expect the engineers to arrive at the property which was greatly appreciated. The problem was fixed. Overall I’m very happy with the service and would use Plumb London again.

Matt was very friendly and helped fix… Matt was very friendly and helped fix my issues quickly and efficiently. He explained what he was doing every step at of the way. Will definitely use them again.

Great customer service - do what they said they would! The pump on the shower had given up the ghost. we needed a new one... who to trust? Plumb London. They came looked at what was needed - gave us a price. said it was hard getting parts. gave us two dates but said the first was unlikely due to parts shortage. came and fitted it a week later. The pump is a good one - mid range - fair price. very happy with the service. The fitter was a delight, would highly recommend and we would use again.

Reliable Reliable, friendly and efficient service. I’ve used Plum London twice when installing a new boiler and both times they were quick to help, provided various options and then had the boiler installed and up and running within 2 days. I wouldn’t hesitate to recommend them to others.

To cut and move plastic piping so dishwasher could fit properly. Rang up in the morning and was able to get someone come in a few hours on the same day which was great. Great customer service. Updated me on when the engineer would be coming and gave me a time period. Happy with the overall service, would use again.

New radiator I was really impressed with the service. I had a lot of questions before I committed and everything was answered. Ryan was a pleasure to deal with. Clearly very conscientious and trustworthy. Would definitely use again.

Professional and reliable service. I needed a plumber to fix a leak and unblock the kitchen sink during the Covid-19 lock down. After booking the appointment for the next day, the clear instructions on how to keep both the engineer and household members safe during the visit were sent via WhatsApp and text. He arrived promptly and worked in the kitchen while I was in another room. When he had finished we communicated at a safe distance. He was very professional and polite, and he had cleaned up afterwards. I have nothing negative to say about the experience. The charge was by the hour, and I would think comparative with other companies.

Would recommend - fixing shower leak I’ve had several plumbers round to deal with my leaking shower and they haven’t been able to resolve the issue. It was no bother at all for Brandon. Organising the appointment was quick and easy and reliable. I would definitely use you again. Fixing the shower leak has given me my sanity back!

Investigate and replaced shower valve causing a disturbance. The first company that attracted me after searching online. I was assigned a plumbing engineer on the same day after making clear the urgency. Upon arriving, the engineer was confident about resolving after listening and investigating the problem area. Within the hour, the engineer returned with the necessary part and fixed the issue. For a 5*, I’ll recommend being completely transparent regarding processing the call out charge. I was told nothing will be taken until the engineer arrives and provides feedback however I had a ‘Pending amount’ deducted almost immediately after getting off

Servicing boiler and repairing radiators Excellent communication. The engineer was very good made sure he kept us in the loop the whole time he was working. All our radiators are now work, boiler was also serviced. The house is nie warm and toastie just in time for the snow. No mess at all made and he gave us lots of ideas and maintenance. Excellent service, friendly knowledgeable engineer, competitive pricing as well. Will definitely use again with confidence.

Very quick appointment and the engineer that came did a great job, fixing an old pipe in the process that probably would have cost me much more down the line if he hadn't spotted it. Will repeat business.

The engineer was quicklt able to diagnose the problem and source replacement parts locally saving time and money. I would definately recommend these guys and will use them again myself, but hopefully not for while.

Plumb London - what a fantastic team Plumb London, what an exceptionally customer focused company you are. After finding our shower had stopped working we googled same day shower repairs and came across Plumb London. A quick call later with their team (poor Louise who was probably tired of hearing from us by the end of the day!) and we had an emergency call out booked with a promise to arrive by 4pm that day. The engineer arrived in plenty of time but sadly was unable to make the repair as the shower unit was totally burnt out on the inside. Here’s where Plumb London really went above and beyond and set themselves above most companies (in all industries) - although they do not work on Saturdays usually, Connor in the office agreed not only to arrange for an engineer to attend, but he also arranged for the shower unit to be sourced. The job was carried out today by a polite, respectful and knowledgable engineer who just rounded out an amazing customer service experience for me and my family. I cannot thank the team or recommend them highly enough. The prices were fair and reasonable and worth every penny. Thank you team and Plumb London, one very happy family thanks to you.

Good Plumbing Option I had a leak that was not so quick to solve. It needed a replacement, not just repair. The engineer made a quick assessment on the first visit and then did a great job when he came back. Very thorough, explained everything very well, covered all my concerns. All was to high standard. I did have an issue with the admin side. I was promised a quote within 2-3 days but didn’t get for a week. There can always be delays with suppliers, etc., but my issue was that I always had to chase to get an update, rather than the company reaching out to me.

quick response and great service Responded really quickly to my enquiry and came the next day to give me a quote, and sent someone to replace the boiler for the very next morning. This was brilliant as I had no heating and hot water and they were the only company I spoke to who were willing to try their hardest to sort out quickly - all other quotes were giving me dates in a weeks time at same/similar cost. Both guys I met were lovely and talked me through the process in layman’s terms which I really appreciated, and advised me on the benefits of different thermostats etc. Work was done efficiently and well and I have 0 complaints, would definitely recommend

Fantastic, friendly and rapid service, thank you guys! We recently had a blocked drain and unusual smell in our ground floor London flat. Brett Boyer supported us in fixing the drain. He was amazing, he quickly identified the blocked drain and fixed - the same day, and he went beyond the initial call out to CCTV other areas of the property to ensure the smell was dealt with. Brett was such a lovely guy, he talked us through the problem and showed real empathy in helping us to remove the odour. I would highly recommend Plumb London, and Brett, and appreciate their support.

Very responsive, high quality work, excellent communications A boiler replacement done at short notice. A great job, performed very quickly, and with some excellent, pragmatic advice given on the options and the best way forward. I was very pleased with the service and will use them again.

Positive: Professionalism, Quality, Responsiveness We had a few holes in our downstairs toilet soil pipe so I got in touch and they sent the plumber round the next day to have a look and provide a quote. He was polite, professional and during the COVID outbreak, ensured he kept 2m away at all times and wore gloves. After inspection, he explained exactly what needed doing. This was followed up by a phone call and a fixed quote online. We accepted and quickly arranged the repair work. He arrived promptly and it look less time than predicted. He got me to check before he sealed up (which he did a great job of) and again, always polite and friendly. He also threw in a free flush repair! Second time we’ve used Plumb London and as always, excellent job and highly recommend them! Like

Top rate plumbing service for central London I have used Plumb London for a few years, and they have always proven reliable. I live in the centre of London so getting anyone to come here is usually a bit hit-and-miss, but Plumb London hasn't let me down yet. Their engineers are always professional and get the job done quickly.

Quick response, punctual and professional Quick response, turned up on time. Knowledgeable and professional approach. Took safety issues very seriously. Cleaned up thoroughly and took all waste materials away. Of course, not a low cost option, but replacing a boiler is not something to cut corners on!

Boiler service and plumbing fixes Arrived in agreed time slot and worked efficiently to service the boiler and fix leaking bath and replace tap and waste. He explained the work required after I described the issues and left him to it. Will be very happy to use again.

Central heating boiler broken down Originally given a date for the next day Thursday for an inspection but I was pleased to receive a call that they could fit me in Wednesday evening. The engineer Connor soon found the problem a seized fan and made a temporary repair to get the system working again. He said would try to source a replacement fan for a more permanent repair. I was very pleased with the service of the company Plumb London and would recommend them to others

Looking for a suspected water leak under the floorboards. Lagged pipes and replaced tap I was advised by a company that there was a water leak under the floorboards and this was causing damage to the joists. I then contacted Plumb London, plumber attended the property within a couple of hours and advised pipes to the immersion heater needed lagging as was causing major condensation in the property, hence the floorboards being saturated. A hot water tap was also replaced. Work was carried out within 48 hours. Happy with the outcome and speedy service. Would recommend

Professional service Professional service I am extremely happy with the service I received. My boiler was serviced quickly and efficiently. And the service person talked through what he had done. This is the 4 year that Plumb London has serviced my boiler, I would highly recommend them

We've had technicians from Heating Central over to work on two separate occasions, and the service was excellent both times. Reliable, friendly, get the job done quickly and well. Very happy to recommend them.

Extractor Fan Installation The experience was a really good one. Mo kept in touch with me when he was going to be late. He and his sidekick carried out the work really well, it was not that easy. They cleaned up well after the job was finished. Mo has a good personality and is obviously good at what he does. He is a really good representative for Plumb London and I did tell him so myself. Mark Packard

Positive: Responsiveness Had a great experience with Plumb to get a prompt quote. They called me right away ask me questions about my boiler. Very professional. Didn't get the chance to use there services as my landlord decided to go another way but was highly satisfied with the customer service they showed.

Adam arrived for a second appt on time Adam arrived for a second appt on time, changed and fitted new pipes to the heating system in record time - checked the boiler and left. I would certainly recommend Plumb London - very good quick service - my go to Plumbing and Heating firm for sure!

Removing radiator from kitchen I am very pleased with the service provided by Plumb London. I was suggested by Checkatrade to use them. I rang the next day, got booked in within two days, all queries / questions / technicalities / price were all dealt with over the phone. They assured me with confidence and professionalism. First time using Checkatrade and Plumb London, so I will definitely returning for future home works. The job was literally done within 10 minutes of the hour booking with the plumber. Very happy with the service.

Vlatiko arrived on time for the gas safety check and central heating maintenance. He was able to quickly identify a couple of problems and arranged a prompt return visit to fix them. Plumb London ensured I was reminded of the visits and were quick to follow up and check I was satisfied.

VERY HAPPY WITH NEW BOILER I was really pleased with the service provided by Plumb London. The engineer Kaywan who replaced my boiler worked hard to ensure that the job was completed within the day. Very happy to haveit all sorted so quickly

Our boiler broke down and called Plumb London in panic. The service was excellent! Within a few hours an engineer was here and when it showed out we needed a new boiler it was installed the day efter. The engineer was extremely friendly, professional , knowledgeable and helpful (he even helped to take my sons drone down from the tree). I will definitely recommend Plumb London to my friends!

Impressive Local Plumber Really pleased to find a reliable and trustworthy local plumber when we needed one. It can be a minefield just knowing where to start. Plumb London were professional from my I initial call to the work done by the plumber. I also liked the pricing. It was very clear from the start and I think fairly priced. I would certainly use them again and recommend.

Honest, reliable, efficient, excellent service Excellent service. Had a call back within minutes, exceptional service over the phone, clear communication and received a same day service. Engineer was friendly, professional and efficient. Blown away. Honestly best experience in London yet!

Replaced part of kitchen tap to stop leak Excellent and friendly service. The response was quick and response and they were able to send a plumber over quickly. The plumber was friendly, on time and was able to fix the problem. Will definitely be using Plumb London again.

To link the washing machine to the cold water pipe and cap the hot water pipe The plumber arrived within the time frame and completed the job very quickly. He tidied up after himself and left the work area clean

Identify and fix problem with our radiators The experience from speaking to the person making the booking and the engineer coming out was really good. The issue was rectified within 48 hrs of the job being posted.

Outstanding service at the most reasonable rates. Replaced the failed boiler with professionalism and kind support. The technician was amazing with personality and was obviously very competent. Restored my trust in the industry.

Work performed (replacing taps in bathroom and kitchen) was done quickly and to a high standard. Plumber was very professional and courteous and was able to come at short notice. I would use this service again. The quote was a bit higher than I was expecting for a fairly small job, and since it is generated as a single number by a computer it doesn't give a breakdown between parts and labour. I did raise this during the follow up call and they said they'd try and send something over. Not a big deal but it's nice to know exactly what you're paying for.

Perfect service I made an enquiry online, got a call back almost immediately and arranged the visit very quickly and easily. Engineer was efficient and pleasant, I was very happy with the service I received.

Service Excellence I would say Plumb London have got me made when it comes to providing services. Great communications, extremely knowledgeable staff, prompt attendance, expertise with investigating the fault as well as installing a new heating system with absolute attention to detail and continuous updates of progress, explanations, issues as well as knowledge transfer for day to day running of the new system. An excellent family run business to engage with and to deal with the work required. I would highly recommend Plumb London and their staff.

Really happy with our experience of… Really happy with our experience of using Plumb London. I contacted the company to look at a water leak in the flat and they sent an engineer out the same day. The staff were friendly and helpful. Also the problem was quickly identified and fixed. Would highly recommend for a fast response time and reliable service.

Repaired a leaking toilet Excellent workmanship - initially the company changed the appointment time and day, yet second appointment was attended within the agreed timescales and the repair work carried out the same day. Agreed a set price rather than the hourly rate - which I felt was more beneficial to me.

Very efficient service. Everyone on the customer service team, was very friendly and helpful. The plumber Adam was brilliant. Very friendly, thorough and knowledgable. Explained everything that he was doing, as he was doing it. And went above and beyond what was expected of the service. I immediately received a follow up call, to ensure I was happy with the job. Would highly recommend Plumb London, and would definitely use them again!

Very prompt service. Thorough qualified check of boiler including external flue emissions - no one else had done that before. Very thoughtful engineers, who also remedied minor issues with radiators. Certainly worth using again in this regard.

Plumb London were fantastic. They were able to provide a same-day service for a low cost. The engineer Simon did a great job running all the correct test and explaining the next steps to me. Great service from a great local company - I would definitely recommend using them.

The service provided was excellent. The engineer, Besi, turned up exactly on time and carried out the job swiftly and efficiently. He cleaned up all mess and provided some useful information and advice. I will definitely be using this company again.

From the first visit to diagnose the problem with my boiler to the second visit to fix it, all went very smoothly. Communications about appointments were conducted efficiently and Adam the engineer clearly explained what needed to be done. His repairs were carried out as promised and with no mess, and I now have a working boiler again.

Amazing service! We had been 20 days without a working boiler and gone through two companies who were uncommunicative, unhelpful, messy and failed to turn up when promised. Finally found plumb London who diagnosed, quoted, sourced and installed a new boiler for us in less than 24 hours. The installers were polite and excellent and didn’t complain even when they were still finishing the installation at 10pm. Also, they put everything back the way they had found it. Wish we had stumbled across Plumb London first - would have saved us loads of stress.

Prompt and efficient I was dreading having to get a plumber for the leak on my piping, as I've had bad (and expensive) experiences with plumbers before. I picked Plumb London as they had a published local address and good reviews online. I got through on the phone quickly, got a time slot which they stuck to, and the plumber was efficient, polite and tidy. He explained what he was going to do and what the costs would be. The finished job looked good and I was greatly relieved. I would definitely use them again (but hope there won't be a need to!).

I would highly recommend Plum London I would highly recommend Plum London. They provided me with a prompt and courteous service when I was experiencing problems with my toilet. They kept me up to date with details of my repair and Brandon was punctual, polite and efficient when it came to fixing my toilet. Will definitely use again in the future.

This is the first time I’ve used Plumb London and would highly recommend. Matt arrived within the allotted timescales given, was very polite and helpful, explaining the problem and what needed to be done and giving us costs and options. We’re very happy with the quality of work and would not hesitate to use again. Thank you.

Great job. I spoke to Luke on the telephone who was very helpful and sorted out the appointment very efficiently. Charlie arrived promptly, sorted everything out and took the time to test and explain the issue to me. Very professional, friendly, polite service. Would definitely use them again.

Repair remote thermostats, check boilers, check heating system including boiler They were really reliable. They are the first heating engineers to actually fix anything! Lee was very personable and didn't insist on us buying a new boiler (as others have). He successfully repaired our thermostat after sourcing a fairly old part. Happy!

Unclog toilet and run diagnostic on internal plumbing system. Professional and friendly service. Arrived on time, gave a definitive description if what required doing and did the job efficiently and cleanly without wasting any time. Pleasure to deal with.

Leaking waste pipe on bathroom sink. Original booking was for 20.01.23 Called in the morning and was informed someone would be here before 12. A gas engineer arrived and said they were unable to fix the leak as they were not a plumber. Called again to find out when a plumber would arrive and was told they I’d be texted a time later in the day. No plumber arrived and when I called at 5 I was told none were now available. Rebooked for Monday at 5 and the plumber who arrived was great. Fixed the leak quickly and was friendly and professional. A discount was given as an apology for the mix up on Friday. Overall, a good service.

Boiler repair Attended within 24 hours to look at my boiler and diagnose the problem. Really professional and explained the issue (expansion vessel) in detail and easy to understand. Received a detailed quote within 24 hours. Attended 2.5 weeks later and fixed the repair - again really happy with the service, professionalism, and approachability. Every one was easy to work with - always answered the phone almost immediately and very up front with communication and any delays. My appointment was moved around several times, but again, very up front and honest about it and ultimately made it work!