Heating Engineers Wilesden

Very happy with the service received from Plumb London. As a landlord it's great having a firm that'll liaise directly with tenants and then turn up when they say they will. Have used Plumb London on a number of occasions for servicing, annual checks and emergency repairs and will continue to do so.

I've had Plumb London around a few times to service my boiler and have been very happy with the service provided. They are always professional and easy to deal with, as well as accommodating for working around my schedule. They are always transparent about the cost, which is always highly appreciated.

We own a number of flats in the N1 area and like to keep our work local when we need assistance. We initially used Plumb London for a number of small jobs and have now moved on to use them for all plumbing jobs large and small. They are timely, efficient, always answer the phone and no query is to big or too small. I highly recommend them as landlord and as an owner of a house in Islington.

The engineer who covered the SE1 area did a wonderful job. The most difficult part was AFTER he fixed the problem – due to the set up of the kitchen it was almost impossible to get the washing machine back where it was. But he managed: after a huge amount of effort. Very grateful. He deserves a medal.

We've used the company three times already and every time they delivered - last time was quite a complex job requiring a few adjustments, which not every plumbing company would take on. Their plumber did and managed to solve the problem. The prices are competitive and what we like about them is that you can book an appointment quite quickly (next day or so) whilst other companies require you to wait more than a week for appointment.

In need of annual Landlord Gas Safety Certificates, I have been very impressed by the efficient and prompt service. Living out of London, it's good to have afternoon slots with half an hour's notice. Furthermore all relevant paperwork is completed electronically and on the spot so I can forward it to my managing agent without delay. I usually have the same friendly and helpful engineer.

A good job Good to see Besi again - he got all our radiators working and showed us what to do if one fails again. He also recommended that we keep the existing radiator valves, since new ones are all made of plastic and don't last nearly as long. So - good service, good advice and no 'hard sell'! Thank you!. The reason for 4 stars rather than 5 is that there was a bit of a mix-up over the appointment - no-one turned up the day first arranged so we had to re-book. However 2nd time lucky!

They came on the same day and fixed the problem in three days, even though they had to order a pump and shower screen. They come at a time convenient to you, which was important to me. Good advice, a choice of solutions offered. Would use them again. Thank you!

Very quick appointment and the engineer that came did a great job, fixing an old pipe in the process that probably would have cost me much more down the line if he hadn't spotted it. Will repeat business.

The engineer was quicklt able to diagnose the problem and source replacement parts locally saving time and money. I would definately recommend these guys and will use them again myself, but hopefully not for while.

Plumb London - what a fantastic team Plumb London, what an exceptionally customer focused company you are. After finding our shower had stopped working we googled same day shower repairs and came across Plumb London. A quick call later with their team (poor Louise who was probably tired of hearing from us by the end of the day!) and we had an emergency call out booked with a promise to arrive by 4pm that day. The engineer arrived in plenty of time but sadly was unable to make the repair as the shower unit was totally burnt out on the inside. Here’s where Plumb London really went above and beyond and set themselves above most companies (in all industries) - although they do not work on Saturdays usually, Connor in the office agreed not only to arrange for an engineer to attend, but he also arranged for the shower unit to be sourced. The job was carried out today by a polite, respectful and knowledgable engineer who just rounded out an amazing customer service experience for me and my family. I cannot thank the team or recommend them highly enough. The prices were fair and reasonable and worth every penny. Thank you team and Plumb London, one very happy family thanks to you.

Good Plumbing Option I had a leak that was not so quick to solve. It needed a replacement, not just repair. The engineer made a quick assessment on the first visit and then did a great job when he came back. Very thorough, explained everything very well, covered all my concerns. All was to high standard. I did have an issue with the admin side. I was promised a quote within 2-3 days but didn’t get for a week. There can always be delays with suppliers, etc., but my issue was that I always had to chase to get an update, rather than the company reaching out to me.

Had a leak coming through the ceiling from the bathroom above. Our plumber was able to come round at short notice and quickly find out what the problem was, then fix it the next morning. Very happy with the service.

The two guys that came to my house were very professional and reassuring the work they did was done to fit in with my schedule and with as little up heval as possible.I got the company from the internet and the reviews promoted me to ring and book them to come to my house . I would for sure recommend the company to any one needing their there services. Thank you once again Mrs Buckle

Called these guys out due to needing a plumber. I bought a part that i was unable to fit and unsure as to if there was a further issue. A plumber was sent and he fitted the part and gave the advice we needed. Brilliant help in an emergency would recommend Jay

The appointment was booked for the next morning, I got a call 30 mins before arrival, the plumber was polite and efficient, and the cost was reasonable. What more can I say? Very pleased, definitely recommend.

Easy to book a convenient appointment. Engineer arrived on time. Very courteous and thorough boiler service (did everything on the Which magazine boiler service checklist). Identified a fault and fixed it there and then. Decent price. Would definitely recommend!

Excellent Plumb London Plumb London is one of the best companies I have ever dealt with. All the staff are friendly and very helpful and the standard of work is excellent.I will recommend them to everyone

Really positive experience! They arrived on time, were courteous, knowledgeable, explained everything carefully and offered good suggestions. They were very friendly yet maintained 100% professionalism.

Very efficient service. Everyone on the customer service team, was very friendly and helpful. The plumber Adam was brilliant. Very friendly, thorough and knowledgable. Explained everything that he was doing, as he was doing it. And went above and beyond what was expected of the service. I immediately received a follow up call, to ensure I was happy with the job. Would highly recommend Plumb London, and would definitely use them again!

Very prompt service. Thorough qualified check of boiler including external flue emissions - no one else had done that before. Very thoughtful engineers, who also remedied minor issues with radiators. Certainly worth using again in this regard.

Plumb London were fantastic. They were able to provide a same-day service for a low cost. The engineer Simon did a great job running all the correct test and explaining the next steps to me. Great service from a great local company - I would definitely recommend using them.

The service provided was excellent. The engineer, Besi, turned up exactly on time and carried out the job swiftly and efficiently. He cleaned up all mess and provided some useful information and advice. I will definitely be using this company again.

From the first visit to diagnose the problem with my boiler to the second visit to fix it, all went very smoothly. Communications about appointments were conducted efficiently and Adam the engineer clearly explained what needed to be done. His repairs were carried out as promised and with no mess, and I now have a working boiler again.

Amazing service! We had been 20 days without a working boiler and gone through two companies who were uncommunicative, unhelpful, messy and failed to turn up when promised. Finally found plumb London who diagnosed, quoted, sourced and installed a new boiler for us in less than 24 hours. The installers were polite and excellent and didn’t complain even when they were still finishing the installation at 10pm. Also, they put everything back the way they had found it. Wish we had stumbled across Plumb London first - would have saved us loads of stress.

Prompt and efficient I was dreading having to get a plumber for the leak on my piping, as I've had bad (and expensive) experiences with plumbers before. I picked Plumb London as they had a published local address and good reviews online. I got through on the phone quickly, got a time slot which they stuck to, and the plumber was efficient, polite and tidy. He explained what he was going to do and what the costs would be. The finished job looked good and I was greatly relieved. I would definitely use them again (but hope there won't be a need to!).

Professional and reliable service. I needed a plumber to fix a leak and unblock the kitchen sink during the Covid-19 lock down. After booking the appointment for the next day, the clear instructions on how to keep both the engineer and household members safe during the visit were sent via WhatsApp and text. He arrived promptly and worked in the kitchen while I was in another room. When he had finished we communicated at a safe distance. He was very professional and polite, and he had cleaned up afterwards. I have nothing negative to say about the experience. The charge was by the hour, and I would think comparative with other companies.

We've had technicians from Heating Central over to work on two separate occasions, and the service was excellent both times. Reliable, friendly, get the job done quickly and well. Very happy to recommend them.

Very responsive, high quality work, excellent communications A boiler replacement done at short notice. A great job, performed very quickly, and with some excellent, pragmatic advice given on the options and the best way forward. I was very pleased with the service and will use them again.

Positive: Professionalism, Quality, Responsiveness We had a few holes in our downstairs toilet soil pipe so I got in touch and they sent the plumber round the next day to have a look and provide a quote. He was polite, professional and during the COVID outbreak, ensured he kept 2m away at all times and wore gloves. After inspection, he explained exactly what needed doing. This was followed up by a phone call and a fixed quote online. We accepted and quickly arranged the repair work. He arrived promptly and it look less time than predicted. He got me to check before he sealed up (which he did a great job of) and again, always polite and friendly. He also threw in a free flush repair! Second time we’ve used Plumb London and as always, excellent job and highly recommend them! Like

Arrived when expected, diagnosed and reported problem with options to consider, advised different costs, went off-site to collect necessary parts returned and installed new parts. Problem solved! Very nice, very open, very honest plumber!

Positive: Quality, Responsiveness, Value Had a few plumb jobs I needed doing alongside my regular boiler service. Had a fantastic job completed without a fuss. Just left him to it whilst I pottered around doing some jobs of my own. The plumber offered suggestions on how the job would be best done and all is fine. Would recommend Plumb London any day.

I am new to the housing market, and was daunted by finding a trustworthy plumber for the first time. After quite a bit of research I settled on Plumb London as they appeared friendly and efficient. They lived up to expectations. The team in Office were helpful and switched on, and the plumber who arrived was polite and fixed the leak whilst taking the time to explain the issue to me and what he had done to remedy it. I would happily recommend them.

We were truly delighted the day we called out Plumb London on an emrgency visit!! What a stroke of good fortune!!! That was last week, Besi arrived, what a knowlageable and dedicated engineer, very precise and really informative and we had a new boiler install. To day we had new pumps and motorized valves fitted as well as new timer and room thermostat. Was not an easy job however he made it seem simple without any hassle. He also had to rewire, really from scratch. Look the price is tranparent "agreed to" before work commences. Besi from Plumb London really has given us peace of mind after years of torment with our heating and bioler probs and idiots turning up and booking to return never to be seen again. Thanks to Jack, in the office!! really good customer care phone calls. Besi you are a true genius. Thank you to you all, you really do deserve it!!! Cheers from Ashurst Lodge!!!

This company were incredibly helpful when my boiler broke down. Conor in the office explained everything about the choice of boilers and Kaywan the plumber who installed the boiler was true to his word and fitted it in 1 day....and it was not an easy job. Would definitely use this Company again.

After suffering regular boiler breakdowns, Milenko at Plumb London was the first engineer to properly diagnose the problem and fix it once and for all. Plumb London kept in close contact with me, arranged appointments to fit with my timings and provided a highly professional service at all times.

Joe came to sort the problem was absolutely super in always. He arrived in a timely fashion, was super nice and caring in how he dealt with the whole situation and with myself. Never seen such a top notch person and workwise was amazingly brilliant, thorough and meticuous. All is all very impressed by him. The Conor at the office was excellent too, offering excellent advice and support and arranging it all. I am definitely going to use them again and recommend them to everyone. Abhinay

Great service, both over the phone and in person - was super easy to get an appointment as well. Engineer was very professional. He also found a fault in our gas meter and called the emergency gas board for me, and arranged for them to come straight away. Good job he came to check it! Thanks Miran

Very helpful and professional. the engineer talked me through every stage of the repair and passed on some insightful information. they arrived within the timeframe allocated on the same day I called to make the appointment, now that they have the details of my repair on their system I will be using them for all future breakdowns/services.

We had a small but urgent job on a leaking toilet. I found the office very easy to deal with and reassuring. the plumber came at the booked time, assessed the requirements, got the parts and returned and effected the repair with one hour. Throughout he was polite and professional, leaving the area clean and tidy. We couldn't have asked for more and will use them again.

I had a boiler replaced in 2014 by Ivo, one of the engineers working for Plumb London, after struggling with my existing boiler for years. The work was done brilliantly and professionally. So much so that I have had them come back for ever boiler service since, and will continue to do so in the future. Their engineers are knowledgeable, friendly and always on time. Great company, great service.

Our leak was fixed quickly without any fuss - a relief. I'm particularly happy with Plumb London's customer service. They keep everything really clear and are fully there to help as well as to sort out any issues. Thanks!

Fantastic service from Plumb London. I've been a long standing customer with them and their service is always exceptional. Same day service, quick to resolve issues and always provide carefully explained explanations so you understand the work being carried out. I highly recommend them!

We have now used Plumb London twice, the engineer rings promptly to say they are on their way. The boiler and heating were serviced, a problem was found, the engineer sourced the part, collected it and completed the job in good time. An excellent service.

Great service. even though the engineer came late, it was fine as it was during rush hour. the problem was fixed, Adam gave insight into how to avoid the problem going forward and he made me aware of what he did to fix the problem.

Great service - Plumb London Great service. I had a plumbing issue that needed sorting in a flat I rent out.They came promptly. Dealt with the problem. Explained why it had happened and what to look for in the future. Would definitely use again.

Professional, prompt response and brilliant customer service From the moment I called to ask for an estimate for the installation of a vaillant Combi to the completed installation , only a day and a half passed and all throughout my queries were met with professionalism and courtesy. Jack, the sales manager inspired trust and reliability from the beginning, and everything he told me in that first call came to happen. Will and Russell came to inspect the old boiler , on the same day I called. They were competent, knowledgeable and really pleasant. They left the flat tidy and disposed of the old boiler. I have a guarantee of ten years on the new boiler so, I have peace of mind and relief that I did not leave my tenant without hot water for any length of time at all. So , I would recommend this company without any hesitation.

Great customer service other companies could learn from..... I needed someone to connect the water supply and filter for a new Samsung fridge/freezer as the instructions were difficult to follow. Unlike Domex - the company recommended by Samsung - Plumb London answered the phone and even offered an appointment later that day. The engineer (James) was polite, efficient, tested the water supply and explained how the ice maker worked. I will definitely use them again.

Really good job replacing our leaky shower. One company told us we'd need to rip out the entire bathroom for about £5k because it was all sealed in behind the tiles etc, but PlumbLondon had a really careful think about it and came up with a brilliant solution. It took a while to get the specific part and book in time to do it, but it was absolutely worth the wait, the plumber was lovely to work with and resolved what was a really complex piece of work brilliantly. So we will be using the company again, no question.

A great service from two of your plumbers and call-centre staff. I received a very fast and helpful response when booking the appointments and both plumbers arrived at the specified times. My issue, a leaking kitchen tap and subsequent replacement was handled quickly and professionally, very pleased with the result. I also appreciated the follow up call & email to check that I was happy with the job. All in all a great service.

Amazing customer service from start to finish,contact centre always available with proffessional advice and brilliant skilled plumbers available same day.Finding right people was always a challenge in London but now the search is finished.If You got any issue with Your boiler,bathroom,leaks these are the right people to talk to.Many thanks to the whole team!!!

After having no heating or hot water for over a week, and my boiler insurance company being completely unhelpful, I rang Plumb London to get an engineer over to have a look instead. Mo was great. First visit he said that the flue wasn't safe and would need to be replaced, as well as a new boiler fitted to accommodate a different sort of flue. Not the best news, and I assumed it would be days before that could be organised. He said that he could be over the next day if I agreed to the quote, and have it all working again in no time! True to his word, he was booked in as soon as I was ready, and worked about 11 hours to get it all done the same day, upgrading a bunch of other things at the same time. Friendly, polite, outstandingly helpful, he was a legend!

Great company I have used them twice in the last week first to fix some errors from another company and secondly to get my boiler serviced. Pavel really knew his stuff and was very friendly and quickly sorted out the issues. Andy who serviced my boiler today was very efficient and friendly and both were happy to give me advice to help me moving forward I would definitely recommend and feel confident using them again. The stafff in the office are also helpful and friendly.

I’ve used Plumb London a number of times and haven’t been let down by them. When one plumber wasn’t able to make the appointment, they ensured we had a replacement as soon as possible and received a discount. Most recently we’ve had to get a totally new boiler and our plumber, Mo, went above and beyond to get our new system supplied and fitted. I’ve recommended them a number of times and will continue to do so. Thanks for keeping us warm!

Very quick response to my request, with someone round to fix the issue within 24 hours. The plumber was professional and quickly identified the issue, purchased replacement parts and fitted the tap. Would use Plumb London again.

Vlatiko arrived on time for the gas safety check and central heating maintenance. He was able to quickly identify a couple of problems and arranged a prompt return visit to fix them. Plumb London ensured I was reminded of the visits and were quick to follow up and check I was satisfied.

VERY HAPPY WITH NEW BOILER I was really pleased with the service provided by Plumb London. The engineer Kaywan who replaced my boiler worked hard to ensure that the job was completed within the day. Very happy to haveit all sorted so quickly

Our boiler broke down and called Plumb London in panic. The service was excellent! Within a few hours an engineer was here and when it showed out we needed a new boiler it was installed the day efter. The engineer was extremely friendly, professional , knowledgeable and helpful (he even helped to take my sons drone down from the tree). I will definitely recommend Plumb London to my friends!

Impressive Local Plumber Really pleased to find a reliable and trustworthy local plumber when we needed one. It can be a minefield just knowing where to start. Plumb London were professional from my I initial call to the work done by the plumber. I also liked the pricing. It was very clear from the start and I think fairly priced. I would certainly use them again and recommend.

Had a serious toilet problem; same day response, identified the problem, gave me a temporary fix. Returned promptly next day with replacement parts and and completed a permanent repair quickly and efficiently. The engineer was terrific; friendly, helpful, took me through the whole problem so I knew exactly what was going on. All in all avery good service.

It's always a risk when you pluck a company out of the ether to do a job. However I have no hesitations in recommending this company. I rang first thing this morning and three hours later the job, a radiator that needed refitting to the wall, was completed. The two workmen were polite and professional. The price was as agreed. I have more jobs that need doing and I feel very comfortable inviting Plumb London to complete the work. Highly recommended.

I have a problem with my water on the top floor, you cannot have a bath and shower going at the same time. I rang Plumb London who sent two very nice men out, they check a few bits and pieces and then said they would come back to me later with some idea of what can be done, I am waiting to hear. That was last Thursday, today is Monday, I expect to hear today with a quote. Very efficient company so far.

Prompt and Professional - Thank you! Really prompt and professional same-day service for a non-urgent boiler problem when our usual plumber was out of action due to COVID-19. Thank you Plumb London, would definitely use you again!

My combi boiler started making the radiators warm whenever the hot water was on. The engineer from Plumb London was courteous, explained the problem and fixed it for the amount quoted. Overall, very happy.

Extractor Fan Installation The experience was a really good one. Mo kept in touch with me when he was going to be late. He and his sidekick carried out the work really well, it was not that easy. They cleaned up well after the job was finished. Mo has a good personality and is obviously good at what he does. He is a really good representative for Plumb London and I did tell him so myself. Mark Packard

Positive: Responsiveness Had a great experience with Plumb to get a prompt quote. They called me right away ask me questions about my boiler. Very professional. Didn't get the chance to use there services as my landlord decided to go another way but was highly satisfied with the customer service they showed.

Outstanding service at the most reasonable rates. Replaced the failed boiler with professionalism and kind support. The technician was amazing with personality and was obviously very competent. Restored my trust in the industry.

Work performed (replacing taps in bathroom and kitchen) was done quickly and to a high standard. Plumber was very professional and courteous and was able to come at short notice. I would use this service again. The quote was a bit higher than I was expecting for a fairly small job, and since it is generated as a single number by a computer it doesn't give a breakdown between parts and labour. I did raise this during the follow up call and they said they'd try and send something over. Not a big deal but it's nice to know exactly what you're paying for.

Perfect service I made an enquiry online, got a call back almost immediately and arranged the visit very quickly and easily. Engineer was efficient and pleasant, I was very happy with the service I received.

Plumb London were great Plumb London were great. They informed me they were able to come earlier in the day if convenient for me. Tomi carried out everything we wanted done and explained what he was doing. He quoted for further work as requested. Polite and helpful. Will use again.

Plumb quoted for installing a new boiler for our tenanted flat on Tuesday, commenced work at 9am the following morning and finished within two days. Result: happy tenants. The work looks to be very professional from photographs and the tenants speak highly of Mo's (the engineer) hard work courtesy and friendliness

Great service from start to finish. I was a little wary about plucking a firm from the internet, as we all are, but reading some of the reviews I decided to go for it. The chap who came round to do the job, Adam, was superb. Extremely knowledgeable, very friendly and professional. He advised me what needed doing, we tried a couple of things to diagnose the problem and this was sorted. Following this he carried out a full service and even though he couldn't complete all of it in one go due to access issues, he came back to finalise as requested. On each occasion Adam was very punctual and never turned up late, he was also very tidy, and worked quickly and efficiently. I hope all their operatives are as good as him.

The plumber fixed the toilet leak and improved on its original, bodged installation, adding an isolation valve for safety. He was efficient and polite and got on with the job. The final bill was not exorbitant but plumbing doesn't seem to come cheap.

Competent, friendly and efficient. Will and Russ were friendly and reassuring and just got on with the job quickly and competently. It wasn’t an easy job either, laying new gas pipes behind kitchen units. I would use this company again.

I was told to expect the engineer between 11.00 and 3.00. He came at 4.15. Boiler in good condition, so it only took him 15 minutes to check it. Checked the gas supply as well - something that my previous chap had never done.

Extremely quick service - recommended. Despite the ongoing Covid situation, Plumb London were able to send a plumber to review our boiler within less than an hour, and the relevant parts were replaced within 24 hours. A huge relief after a cold night! Not the cheapest around, but great service - we really welcomed the extra Covid safety precautions in place. Will use again!

We recently used Plumb London for the first time after having had a disappointing experience in the past with other local plumbers - this was a real difference! It was very easy to arrange the appointment and on the day we were kept advised of the timescales - he was running late due to traffic - but I was called twice: once by the office and once by the plumber on route to let me know. When he did arrive he explained in detail what the problems were (he was fixing two different leaks in the kitchen and the bathroom); what he needed to do to fix it; what parts he was going to get, from where and how long he was going to be. When one of the leaks turned out to be a bigger job that expected he gave me options and went above and beyond to resolve the problems. Afterwards he cleaned up and apologised for taking so long but he clearly was meticulous and wanted to get it right which I really appreciated. He was the model of a professional tradesman and I will now only be using them!

This company was a very thoughtful in all ways. They made me reassured at all times. They were efficient and very “human” during these uncertain time’s. Gave some amazing advice. If I could give more than 5 stars I would do!

We where ungently in need of a new boiler 2 years ago and when we searched on google Plumb London came up. They were very helpful and accommodating so we didn't stay without hot water for long. There email reminders regards the yearly checkup us also very useful. Johan

Great reliable serviceThere was a certain confusion as to the timing of my second visit, after a very swift and useful preliminary visit to spy out the land.and get the heating and hot water temporarily back on. The full second visit was thorough and excellent and the whole system including now functioning radiators on the 4th floor seem fully set for many months. Thank you.

Connor the office manager is a great… Connor the office manager is a great communicator. Able to simplify convoluted request and sort it out. Nothing was a problem, work carried out fast and effectively. I would definitely recommend.

I was impressed with the professionalism, communication, speed and quality of work. I was impressed with the professionalism of Plumb London who were very communicative and rapid with their work which was completed to a high standard.

Update: issue was due to a typo at their end. Refund promised. Their email needs fixing but I’ve upgraded to 4* based on the engineers The engineers were quite good. However I was then overcharged £60 against the invoices I've been given. The company are not responding to email queries so I've had to arrange for my bank to prevent further deductions against my account. You give your card details before the engineer arrives which I don't mind. However there are then 5 separate transactions none of which matches an invoice amount (I only have two invoices). There could be an innocent reason for the way I've been charged but in the absence of a response from the company I have to assume it's to confuse so you aren't aware how much you've been charged. On this basis I have to recommend choosing a different plumber. This is a shame because as I said the engineers were good

I have called upon North London Plumbing and Heating for their services numerous times now, usually coming on the same day as my call. Their team are fast, friendly and efficient and always do a great job!

Amazing service and installation from a fantastically professional and friendly team. They installed a new boiler on a bank holiday with 1 day’s notice at no extra charge and with minimal disruption to us. It made what could have been a stressful situation very simple and stress free. Thank you!!!

Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.

Needing a plumber to replace my leaking boiler, and having no real experience of plumbers, I chose Plumb London because of the good reviews it had received on Yell. I phoned them on Wednesday morning and they arrived within a couple of hours to provide a quote for a replacement tank. Their supplier was able to provide the part on the following Wednesday and they installed it the next day, without any problems, arriving at about 10:30 and completing the work by 17:00. Throughout I found both Ivo, their engineer, and the back office staff courteous and helpful. Ivo was punctual and I was not kept waiting. I was kept updated throughout on the status of the new part with their suppler, so that I could be sure that everything would be ready for the installation, and that I would not have to take a day off work for nothing.

Great overall service and delivery. Will use again Great experience from initial visit for a quote and then the subsequent work. Honest advice initially, professional manner in our interactions. Punctual. More expensive than solo traders but I think worth it. Will work with them on other projects too. Hopefully found a trusted company I can use on an ongoing basis, which is not easy to find in London. Excellent call centre service (jack) and electronic billing. Very professional.

The service was excellent. The engineer came within an hour. He was knowledgeable and explained everything. He diagnosed the problem quickly and went to collect a spare part, fitted it and gave general advice. My boiler is now fixed and guaranteed for a year. Exceedingly happy!

this was the fourth company I rang before I could speak to a human being and make arrangements; a great bonus, as far as I'm concerned. The plumber could not come on the day arranged, but I was contacted and apology given for the inconvenience. The plumber was prompt, polite and did the job efficiently, and was very helpful in advising me on possible future jobs. Although it was expensive, as most plumbers would be, they charged for half an hour, which is good if you only have a small job. It seems to be a very professional company.

Having been let down by two other companies I was very impressed when I rang Plumb London. The office were helpful and the following day a very polite and helpful engineer Besi came to give me a quote. A few days later Besi and his team came to fit the boiler. They turned up promptly and worked hard all day. They were polite, helpful and very good at tidying up. A few days later when the boiler needed adjusting slightly the office arranged for Besi to return the following day. We received a very prompt and efficient service throughout the whole installation process. I would highly recommend this company. Excellent work.

Plumb London fitted our new boiler a few years ago and gave an excellent service. We have had to have a new pump installed. Last week when I rang the office about the problem they sent out two excellent workmen Will and Russ at 7a.m the following day to source the problem. Will and Russ have returned today to fit the new pump. They were polite, tidy and very efficient and did an excellent job. They could not do enough. Thank you! I totally recommend this company for any plumbing needs and will always use them in the future.

Timely response to a rather panicked flat in the midst of a leak! The plumber who arrived was friendly, and explained things well to us. Any extra charges that would have been necessary (they were in the end, not necessary) were explained in detail, and costings were outlined. Highly recommended.

Quick, friendly and competent It’s the second time I’ve called this company and I can only recommend them. Friendly phone service, the also extremely friendly and competent engineer was here within an hour, he sorted the boiler out and gave me some hints what to do in the future. All very good!

Good service. Having struggled to book a plumber on the British Gas site, I decided to try a local firm, and am very glad I did. The service was swift, efficient and friendly as well as cheaper than BG. Will definitely use again.

So often you phone through to call centres and the person on the other end of the phone clearly can't be bothered. Not so this time, what a pleasure to speak with Zeena who dealt with my query quickly and with care. Thank you!

I've had huge problems with our hot water and heating system for the last 3 years and this is the only plumbing company that managed to resolve our issue. Engineer Pavel was very experienced and confident in his work. He went an extra mile and carried out safety checks long after the work was finished. Customer services of Plumb London are also great, as I received calls to let me know when the engineer was on their way. I will continue to use this company as they tick all the boxes when it comes to experience and quality of the work.

I phoned Plumb London because water was leaking from the WC onto the bathroom floor. Chris arrived at the time expected and diagnosed the problem very quickly. He then went to get the parts and came back within half an hour and did the repair. He cleaned the area thoroughly and was very efficient. I will definitely call Plumb London again if I need more plumbing work done.

Answered the phone straight away, took all relevant details, got someone out to me within a few hours and even though they gave a 4 hour time slot they were accommodating in terms of allowing me to say I would not be there at 12, but back by 12:30pm. Engineer was good, identified the issue straight away and only needed 30 mins work to get it done. Efficient and didn't mess around, which is good when you're paying per 30 mins. Would recommend and use again.

Great service and very friendly engineer who was very knowledgable and helped sort a problem I had with HomeServe after a boiler health check. Easy booking process and friendly staff, would definitely use again!

Positive: Professionalism, Punctuality, QualityGreat service. Andrew arrived within an hour of my call. The job was done during lockdown, so the guys in the office made sure the entire process was undertaken using proper social distancing. Andrew did a perfect job and was very diligent in explaining what he did and why, and how to avoid future issues.

Very satisfied with the work done by James and the quick response by Plumb London. The total response time from my intial call to resolution was about 3 hours, work was carried out efficiently and everything was cleaned up perfectly. Would definitely use Plumb London again.

very Professional service Besi always delivers a professional service and makes double sure that the job is seen through. plumb London goes above and beyond to get someone out to us as quickly as we need, especially being a family with young children.

Plumb London provided a first class service from start to finish: from the advisor on the telephone to the standard of work delivered by our plumber, I have nothing but positive comments to make. Costings were very reasonable and clearly explained (and our plumber worked extremely hard to ensure that the work was completed in the minimum time). The standard of work was not only excellent but our plumber was also extremely helpful, friendly and polite. I have no hesitation in endorsing the service offered by Plumb London and will certainly use them in the future for all our plumbing work.

Vert responsive and professional service. I needed a plumber same day after 5 pm and they were able to arrange one promptly. Communication via email and phone and clear details on pricing (which was very competitive). The plumber who attended was thoroughly professional and completed the job within an hour. Top notch and highly recommended

Professional, Polite & KnowledgeableAbout My Problem Plumber came at expected time slot, very polite, knowledgeable, and managed to fix my issue quickly - even had the part I needed in the van, a nice surprise!

Efficiency and professional service Fast and efficient service does come at a price . Make sure you request a detailed quote before any wirk takes place . I was initially charge £40 to switch off the mains water supply which in effect took 3 seconds to do!

Good professional plumber The plumber was competent and my problem seemed to have been resolved. He asked me to check the pipes were tight enough at the joints and a couple of them weren’t, so he tightened them up a bit more. This is the reason I gave 4 stars. Other than that, my leak has been fixed and hopefully it will be ok for along time.

Top Job! Polite and efficient appointment booking. Excellent engineer; punctual and polite with everything explained. Will definitely use again - so much better than other plumbing companies I've used previously.

Replaced our old boiler with combo system. Responsive to quote and sent good engineer to do it who gave us confidence they would deliver so went with them despite not being cheapest. Did a great job at short notice, on time and high quality. System tested and clearly explained. Good pre and post job support from head office. Would recommend highly.,One of three companies to quote on a boiler replacement. Quick to send an engineer to do the quote and he did a thorough inspection that others did not. Whilst they were not the cheapest we had most confidence they could deliver on time and quality. They did not disappoint. Engineers prompt and polite, worked hard and tested and explained everything well. Also cleaned up really well. Good head office support and follow up. Would recommend.

Fast service and great job - many thanks! Only issue was some staining left by engineer which will need white spirit to clean up. Would have been nice for engineer to do this either at the time or at a later date.

What a great service I received when my boiler stopped heating the water. I called expecting it to be days before anyone could get to me to find that engineers where available that day. If only all companies were run this way.

I am writing to compliment Sue who answered my call the other day. She was such a pleasure to deal with and did everything she could to help; including putting me through to an engineer so I could get some advice before they called to fix the problem.

We have used PlumbLondon for the past 3 years to service our boiler and are very happy with the service they provide. They are friendly, reliable and efficient and I wouldn't hesitate to recommend them.

Plumb London had great customer service, ensuring they update me with the progress a few times in the same day. The Plumber made extra effort to ensure I get the necessary parts same day to ensure all fits to the requirements even if this meant visiting many stores. The plumber was very knowledgeable and spotted things missed by the insurance contractors. Very pleased with the service, totally recommend!

Good communication from the customer service team Jack was polite kept his eye on the ball and very quick. Polite friendly Plumber did a great job and worked quick. would definitely recommend to every one.

Very pleased. Problem: leaks behind toilet cistern and constant trouble with water flow. Found 'Plumb London' on internet. They were good on the phone, then prompt to get to us. The guy was on it straight away, worked out all the problems and sorted it. Could've made it easier for himself by cutting away wood panelling but instead was really careful and tidy. Wore a mask the whole time as per current regulations etc. Nice job well done and happy to recommend them. Cheers.

I am very pleased with the work carried out by Plumb London - the customer pays for this service but it's definitely value for money - and peace of mind. In my particular case I had to have a damaged external gas pipe removed and replaced - because of it's awkward location it looked a difficult job. but the work was done with great care and efficiency. A special word of praise too about the engineer, Miran, who carried out the work - excellent work - once again, thanks!

PLUMB LONDON SOUTH LONDON Quick response and although the work took longer, they were diligent in making sure it was done as professionally and well as possible . they were courteous and responsible in dealing with me and my family and the job was completed to a high standard

Besi provided a prompt, efficient service at a reasonable price. The boiler was installed quickly, and the working area cleaned thoroughly afterwards. Instructions were clear and we now have a fully operating boiler - would recommend Plumb London.

Omar came round from Plumb London on two separate occasions. He was so polite and friendly and enthusiastic. It was a pleasure having him round to do his work. He expertly fixed a leaking outdoor tap and also provided advice on plumbing for a fridge and bathroom. Omar was a lovely chap. Thanks for your help!

Blocked double kitchen sink in NW5, complicated by the fact I'd just poured 1 litre of One Shot into it, causing the various u-bends underneath to start dripping 90% sulphuric acid down under my sink and getting everywhere, with both sinks still blocked. It was 4.30pm on a Monday; googled this lot; they said No Call Out Charge and a reasonable hourly rate, and that's exactly what I got. No fuss, they turned up 20 minutes later which was a godsend, job took 15 minutes and the "hydrochloric acid is burning through my pipes and floor" fears were allayed within moments of the plumber (Ivo) arriving. Must admit I assumed the acid situation would drive the costs up. Not the case. I rarely write reviews but happy to recommend this plumbers it's actually the best emergency callout I've ever used.

Homeserve and Alpha left me without heating and water for 3 days, then deemed my boiler beyond repair and wouldn’t replace it. I called Plumb London in despair at the end of the day and they sent an engineer round within the hour. Mo was exceptionally professional and helpful, spending time answering my questions and assessing things properly before producing the quote, so I felt confident in the choices I made, whereas other companies spent less than 5 minutes and tried to hard sell specific products. Plumb London office staff were extremely helpful, Conor stayed late so I could get another quote before making a final decision to ensure if I did choose them the work could be carried out the following day. Mo attended the following day at 07:30 (because he knew I couldn’t take another day off work) installed the new boiler and fixed the damage which had been done by Alpha previously. He completed the work to a very high standard, I had heating and hot water when I got home and Mo had done the job thoroughly and neatly, cleaning up afterwards. It was a long job and he stayed until 19:30, but even though he must have wanted to get home he took the time to talk me through the work and show me how to operate the system. He was cheerful and polite and exceptionally professional throughout. I could not recommend Plumb London enough! Thank you!

We called Plumb London after our boiler stopped working, and remarkably got a fantastic engineer, Adam Lynch round within 3.5hrs, and a new boiler and pump installed the next morning! Adam was incredibly knowledgeable and very honest, and with our new and more powerful boiler and pump, the radiators furthest from the water tank that barely heated are now roasting.

We had an issue with our boiler and called Plumb London to fix it. Rates are reasonable, everyone I dealt with on the phone was very helpful, and the engineer diagnosed and fixed the problem swiftly. However, booking a time for them to come that didn't conflict with my own working hours (9-6) turned out to be pretty difficult. The engineer for the initial diagnosis was running three hours behind (which I found out an hour after he was supposed to arrive), so I had to reschedule, and he ultimately arrived three hours after scheduled for this rearranged appointment. Both occasions required me (needlessly in the end) going into work late/leaving early. After I complained, the company offered to discount my diagnostic bill for the inconvenience, but only if I went on to book the quoted repair work with them, which is a little less than generous in my opinion. Getting said repair work booked in was tough too. It took multiple calls (and some promised callbacks that never came) to get it scheduled, plus some confusion from Plumb London's end the day before the appointment about what had actually been arranged. Still, everyone I dealt with was pleasant, and the problem has now been resolved thanks to a very good engineer. If you work from home and can afford to be flexible with your appointments, you won't have a problem. But if you have a tight schedule, it might be better to go with a more established local place.

Very professional company I contacted the PlumbLondon twice. The staff who answer the phone are very efficient. I appreciated only being charged for the initial call out. Both plumbers were very professional and could explain what the problem was. I needed to replace a tap and was a bit disappointed that there is a minimum charge of an hour if you provide your own rather than get them to buy one for you.

Truly no job too small or too complicated! Today the job was replacing crystal top taps with old fashioned 'proper' top taps, I have arthritis in my hands and find the crystal tops hard to operate. Plumber Milenko arrived early, was friendly and quick, explained what he was going to do, located a stop-cock I didn't know I had, and replaced the taps with very little trouble, despite the best efforts of cowboy kitchen fitters. I now have shiny, clean taps that don't drip (saving over a litre of water a day - seriously people, fix your drips!), that I can operate, and I know all the pipework under the sink is sound. Thank you - I shall certainly use your company again and again.

Excellent - 5* service I had a job today booked for a smelly shower drain, I called Plumb London in the morning and had an engineer visit me less than 2 hours later, I spoke to Jack over the telephone when making the booking, he was very helpful and precise, explained pricing, and exactly what I would be getting for my money. Very helpful. Once the engineer came (Steve) he was very friendly and helpful, identified the problem but also discussed the issue with myself and offered solutions to rectify the problem, he went and got the parts and then came back to complete the job, very honest and went above and beyond what I expected, I later had an issue with my payment and upon calling Jack (after the job was complete) he apologised and I immediately rectified the issue. Very helpful and I feel I definitely received value for money and service with a smile. A Big thank you to Steve & Jack, a big credit to Plumb London!!

We had our new boiler installed by Plumb London in 2013 and have subsequently used them for services each year. They are great - very reliable and efficient and always turn up when they say they will. The engineers know their stuff and make you feel reassured. I would recommend!

Top notch service. Polite call taker who gave all the details I needed and took the information the plumber needed. The plumber arrived a few hours later and fixed our boiler within an hour. He was professional, friendly and gave great advice. Highly recommended!

Good service Had two visits recently. First one delayed a bit due to a difficult job before mine which is always a bit frustrating. Omar gave me clear advice on a job I wanted doing. A quotation was raised within a few days and the job completed efficiently by Omar the day after I had accepted quote. 'Phone communication with the company was good. Third time I have used Plumb London and I hope the good standard continues.

Great service! Efficient and friendly staff took my call and the heating engineer was prompt. The engineer took the trouble to listen and then explain so I felt the boiler problem was effectively fixed. I'm using them again if I need to no problem.

Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.

Had a Plumb London plumber call out to me today. Work was done efficiently and to a high standard. Before any work was carried out everything was explained to me in a simple way and parts needed were identified so no nasty surprises when the bill came. I felt the cost fairly reflected the quality of work done. Will definitely use again!

QUICK EFFICIENT AND PERSONABLE Rang Plumb London on Monday afternoon and an engineer turned up Tuesday morning. He couldn’t have be a nicer guy, he sorted out what he had turned up to do then I asked him several other things which he helped with plus he even helped changed door handles when the carpet fitted for locked into one of the rooms! I will certainly use Plumb London again, and no no hesitation in recommending them

Rang at short notice to have a radiator removed and they arrived the next day on time, all complete in just over an hour. Marvellous service both on the phone and in person, excellent value for money and wouldn't hesitate to recommend.

Top notch service. Called Plumb London first thing and within a couple of hours a plumber was at my address carrying out the work. Both the staff on the phone and the plumber they sent were friendly, courteous, professional and efficient from start to finish!

Adam was on time Adam was on time, polite and very helpful. He identified a gas leak but was able to return the same day to remedy the problem so that we were not left without heating or hot water over the weekend in January. I would highly recommend this company

We've had several bits of plumbing work done in the past few months, including one episode involving an emergency call out at the weekend. North London plumbing and heating have provided an excellent service at competitive prices. They have also provided accurate deadlines for completion of work.

Great company Excellent company. We have used them for some years now. Our boiler is always serviced by them. We try to have same person. He is great. He is always on time and will explain any problem or advice he is giving us. Thoroughly reliable.

The engineer turned up during the agreed time slot, carried out the inspection efficiently, and even fitted a new thermostat there and then despite this not forming part of the original brief. Good service.

We had a pre-Christmas nightmare boiler failure and these guys were brilliant at getting someone out quickly, and then getting an installation booked in quickly. Once on site, they were lovely to deal with, professional, courteous and clearly knew what they were doing. Hopefully I won't need another new boiler any time soon but I'd have them back in if so. Definitely recommended.

These guys are completely brilliant. So efficient, so helpful and so knowledgeable. I am a reasonably demanding customer and expect top service especially when paying several thousand pounds for a new boiler with all the trimmings. They get full marks - I cannot fault them and they deserve to go from strength to strength.

We were extremely impressed with their professionalism, reassurance and efficiency.... We were extremely impressed with their service. We were in a `panic` as we had lost all hot water and most of our cold water (as well as problems with our water softener). Jack at reception was reassuring, professional and very helpful. Having contacted the company on tuesday afternoon, he arranged for a representative (Adam) to come Wednesday morning. Adam was on time and was very pleasant, capable and efficient. He quickly diagnosed the issue, sorted out what he could and ordered the parts necessary. As Adam was later unavailable (for when the parts arrived) , Jack sent James to finish the job. He was also on time, also very pleasant and very professional. He completed the work quickly and efficiently. We would have no hesitation in recommending their services.

Excellent service! Came out the same day we telephoned and plumber was very thorough but also explained the problem in simple terms for me to understand. Also gave us options I would highly recommend them

Positive: Quality I have used Plumb London twice, each time the service has been prompt. Steve my plumber was excellent, he told me what needed to be done, gave me options and got to work! No mess and no fuss.

A positive first experience with this company from my initial contact by phone onwards. The appointment was kept within the time slot promised and the job (replacing a faulty ballcock) was deftly completed by their friendly plumber (thanks James!) without fuss or mess.

Professional Company & Great Service. Very professional company - have used many times and always on time and excellent customer service. Would recommend to anyone with either large or small plumbing/heating needs!

First class service. A very reasonable and punctual boiler service led to a second visit to replace and add some radiators onto an existing central heating system. I would recommend Plumb London to anyone with a plumbing or heating problem!

Very happy with the service, local company. Got appointment very quickly, was even possible to delay it for a day since I did not get hold of the tap I wanted quickly enough. Very flexible and friendly booking service. The engineer did a great job and all is well again. Thank you for a pleasant experience. Will definitely use Plumb London again.

Definitely worth using We have used Plumb London on multiple occasions to work on our central heating. They are now our go to firm for any heating problems. They are efficient, knowledgeable and friendly and any issues are dealt with promptly.

I am extremely satisfied with the service from this company, Dimche the Plumber was courteous, friendly and did a fantastic job at plumbing in my parents new shower. Thank you so much you have made my parents very happy. We will definitely be using this company again and would highly recommend them to anyone needing a good reliable Plumbers. Thank you again.

Quick response, same day, which is good given that the problem was the only toilet in the apartment. Pleasant and competent Albanian plumber. What annoys me is the need to write up the job on your time as part of the work you are paying for, resulting in £190 charge including the VAT

I have now used Plumb London for 4 consecutive years to have our boiler serviced. I have used Bezi as our engineer who has always been on time, very friendly, answers any questions and very reassuring. I will continue using Plumb London and Bezi for as long as I can!

As landlords of three London properties it is such a relief to know there is just one number we need to call for all of our plumbing needs. No more scrabbling about for numbers of various different plumbers we have used in different areas. The service is friendly, quick and reliable. We will continue to use Plumb London in the future.

I'm really happy with Plumb London's service and would definitely recommend them. Besi, one of the senior engineers was very helpful and explained everything we needed to know about our leaking pipe and quickly arranged for the job to be done.

After 2 leading plumbing companies cancelled their call, I was so relieved to have find one who is respecting their client, I needed urgently a water radiator to be installed with the whole plumbing pipes, he cam on time, did a fantastic job, I'm extremely happy with the service provided

Great service when our boiler recently broke down. The engineer came on time and carefully explained everything to us. He went out a got the new part needed (a fan) and the boiler was working a couple of hours later. Really good service and based on our experience, I would use them again.

Great service and very professional. My boiler system broke down and the engineer came out to investigate the problem. A new Valiant system was agreed on and installed the very next day. The work was done in a very fast and professional way. I'm very happy in the work that has been done.

Having called Plumb London, I managed to get a plumber out in a couple of hours. The service was very professional and thorough. Bledi was great - he sorted out the leak and also our wobbly tap which has been wobbly for years! Would definitely recommend.

The service was responsive, thorough and friendly. I called up, not having a clue what was wrong with the boiler and a friendly expert who inspired confidence that he knew his stuff came around and advised on what had happened and what needed doing. Undertaking the work, he spotted wider problems and again advised on the work, as well as how to break it down to deal with the urgent and delay the rest, so as to manage cost. Work has been done quickly and cleanly. The service to arrange the work and sort payment has been efficient and friendly. I'd say that I WOULD recommend them - but in fact, I already HAVE recommended them to neighbours.

Really friendly team who dealt with my plumbing request quickly. A plumber arrived that evening and repaired the botched job left by a previous employer. He was v friendly and helpful - giving us advice. It was a very hard space to get into so he took a video to show us it was fixed and the leaks had been stopped. Would definitely recommend and use again.

I am very pleased with the level of service I received from Plumb London. The engineer contacted me half an hour before he arrived to confirm he was on route...and he arrived in the allocated time slot agreed when I made the appointment. He was friendly and efficient in assessing the issue, providing alternative solutions. I am happy to recommend Plumb London and will use their services again if ever I need another plumber.

Excellent service. The service i received was extremely professional and efficient. After completing the job the plumber actually took time to clean the counter. Really appreciated the genuine effort put into doing an excellent job. Would recommend to everyone, as you also get photos and videos of the job before and after.

Thanks, Plumb London, for sending out a Gas Safe engineer, who came on the same day, at a good price (£50 per half hour) and fixing my gas leak problem. Great service from initial phone call to job done. Highly recommend

missed appointment but good on second visit My first appointment was for 4pm on a Thursday and no one showed up. I called them back and booked them in again at a discounted rate which they honoured. The plumber who came was very good, clear, efficient. I booked them in again for a full replacement which was completed well and on time. My only concerns were the missed 1st appointment and the fact that the removed tank was left by my communal bins - not sure whether this will be picked up or if this will cause problems.

Outstanding Service Plumb London was recommended to me by a friend. I needed a tricky plumbing job done and I obtained 6 quotes. Plumb London's was somewhere in the middle but I chose them to do the work as their engineer Omar gave me confidence that I was in good hands. He talked me through the details of what the job entailed, discussing various options to keep the cost down, explaining the pros and cons of each option, which enabled me to make an informed choice how to proceed. Plumb London was very reliable and professional and Omar arrived punctually to do the work. I was very happy with the completed job. Omar was very thorough and paid attention to detail. The job also involved some minor building work and the finish is excellent. Omar left the site in a neat and pristine condition. I Have used so many London plumbers over the years and at last I have found a firm that I can trust. I will definitely recommend Plumb London to all of my friends and acquaintances.

Beyond expectations I originally called these guys out to fix a long-standing leak at the back of one of the toilets in my home. I ended up commissioning them to fully refurbish both of my bathrooms. The end product is testament to the professionalism they have shown in all my engagements with them. What Mo and his young team of assistants have achieved in the space of a little over 2 weeks is truly remarkable - I couldn't be happier. As someone who confesses to being a bit of an obsessive when it comes to my home it was truly refreshing to be dealing with people whose attention to detail matched that obsession. In addition, the team were courteous and friendly throughout. I would recommend them without hesitation.

Plumb London have been a pleasure to deal with, from the initial call-out when our boiler broke to helping us choose its replacement and installing it quickly afterwards. Price includes a free one-year service too. Would highly recommend.

Positive: Professionalism, Quality, Responsiveness, Value The third or fourth time I've used Plumb London, they're still my preferred plumber and boiler service. Got quotes from various South London businesses but PL are competitive, considerate, good communicators and deliver excellent value for money. Will continue to go to them for all future work.

Great service from Andy at Plumb London. I wanted a service from British Gas and was told I'd have to wait 6 weeks so I phoned Plumb London who sent a guy around the next day! Turns out Andy had previously worked for British gas and was highly experienced and friendly. Would def recommend Plumb London for great customer service and experience :-)

Leaky overflow in toilet fixed. Very professional and pleasant to deal with. Kept informed about plumber running a bit late - but still arrived within specified time. One visit to assess the problem and a further visit to complete the work. They were able to come when I wanted them to and were a pleasure to deal with. Would be very happy to use this company again.

Consistently great If you are looking for a company who will handle your request with efficient and friendly customer service and have engineers who will always go the extra mile to sort out the problem look no further. I have used plumb London on several occasions and they are consistently great.

I used Plumb London for the second time, and this time a different engineer - Andrew - attended. Reception was willing to be very flexible to fit in with my tight schedule. Again, I was extremely satisfied with the service provided. The price was a fixed quote and it was obvious that the engineer took quite a long time in order to do a thorough and professional job. The job was carried out entirely to my satisfaction and the site of the work was left spic and span.

I walked into a wet bathroom floor. I was great to be able to call a plumber and have them come in the next morning and fix the problem without any issue. My bathroom was dry and back to normal in less than 2 hours. Highly recommend Plumb London

Pavel had previously come to my house to install some new radiators that I had purchased. He was friendly, easy to get along with and worked hard throughout his stay. He even triple-checked that everything was working in order before he left, which I appreciated. Unfortunately my boiler broke down soon after, and so Pavel was back to check on the fault. When he suggested I should buy a new boiler, my jaw hit the floor. I couldn't believe it. He gave me several options as to what I should do but was honest and suggested that the most cost-effective option in the long run was replace the boiler. I trusted his judgement and so a week later Pavel was back to install the new boiler. I actually wasn't at the house to oversee the work but Pavel did a great job. When I got home not only was there a shiny new boiler in my utility room but there was no sign of mess whatsoever. This was a year ago and the boiler's been working perfectly since so his judgement was spot on. Great job.

Plumb London were excellent Plumb London were excellent, very prompt service, our engineer was lovely and very professional. He also carefully explained what the problem was and offered clear, easy to follow advice on what we could do to avoid the situation again.

Polite, quick service, reliable and efficient. I have used this company's services for 2 years running now. They send me reminders for safety certificates and whenever asked for any work done, it is done promptly and without any delay. Highly recommended.

Even from America I managed to get a brand new installation done and new radiators supplied for my tenant. She was very happy & I was extremely happy with the service I received throughout the whole job.

Very good service - called out on an emergency in the middle of the coronavirus epidemic, an engineer was here within an hour and quickly sorted out our problem with minimum disruption. Me and my wife have used plumb London a number of times now and have always been happy :)

the engineer, was prompt, friendly and very thorough, was kinda taken aback with the cost of the work, but if you want good workmanship, then its only to be expected, i've asked them for a quote to replace my boiler in the not too distant future, which i was very pleasantly surprised was quite competitive, so i will definitely be giving them a call to replace it,

Andy, the engineer who replaced my leaking radiator, was quick, efficient, friendly and clearly knew what he was doing. I was not well and he was very compassionate and sensitive to my circumstances. Should I need any further work doing, I would ask for Andy personally. Connor in the office got back to me quickly and was also courteous and friendly.

The plumber arrived 30 minutes after I called and did the job in 15 minutes. No time or money waste. Is not that what we want. Luis,The plumber arrived 30 minutes after I called and he did the job in 15 minutes. No wasting time or money. That's what we all want right. ClientServices 12 Sep 2017

Very good service, arrived promptly and work was carried out and completed excellently. Would highly recommend anyone with plumbing issues to contact plumb London finchley central for a fast and excellent service

Speedy to respond and good value Very prompt to respond to a leak and found a plumber to come out within an hour. Charging a half hourly rate is also much better than most other companies so good value. The problem was fixed and the plumber very efficient.

I needed to get my whole boiler system replaced for a combi boiler and also have my bath drain unblocked. This was all done very quickly and the engineer, Mo, was very professional and courteous. He was a pleasure to have in the house and did a great job. He even went above and beyond to sort everything out. I would definitely recommend Plumb London and Mo. A great service!

Outstanding service. We needed an emergency plumber, they got someone here in under an hour. Omar was exceptionally helpful, polite and efficient and the problem was fixed within half an hour. The best plumbing service I have ever used.

Oustanding service - 5* plumbers Outstanding service. A plumber was sent around the next morning, they arrived right at the start of my time slot and called ahead to let me know when they were half an hour away. Omar was friendly, very professional and kept me informed of exactly what he was doing throughout the process. Very fast repair, and done with the minimum fuss. This was my first time using Plumb London and I would use them again in an instant and recommend to anyone. Surpassed my expectations and then some!

The repair works were done in a very professional and friendly manner by the skilled engineer. The prices are not low, as the fixed price quotes include the time engineer needs to go and pick up various parts at an expensive hourly rate, and there is no transparency on how much the parts cost. So good quality workmanship but does not come cheap - but have not compared the prices so can't say if that is just the case for all plumbers!

Professional and helpful team. Helpful team and the engineer that came to site was friendly, helpful and professional. there was a bit more work than expected but he got to work straight away and the installation went well. I would use them again and have no problems with recommending them

GreatService Really quick and easy to organise a visit and super flexible. Very happy with the work, engineer was very good and did a fantastic job. Quite expensive but perfect for getting essential and emergency work done.

Positive: Professionalism, Punctuality, Quality, Responsiveness Very quick and responsive team. Plumber was very friendly and kept us well updated on the work he was doing. 100% would recommend and use again.

The engineer arrived on time for my boiler service, with an hour's notice as I requested. He was friendly and efficient and gave good advice on the most efficient way to use the boiler. Very good service.

Got an appointment very quickly; received the pre-appointment call and turned up on time. Worked through the job efficiently and explained things well. Am considering giving them more work. Charge by the hour makes it a bit expensive. Would prefer a half-hourly rate.

I called out PlumbLondon for a faulty boiler. I had a 7-10am slot and they came at 830am so I didn't have to wait too long, and they fixed the problem quickly so the cost wasn't too expensive. Professional and efficient.

Engineer Ivo was professional and quietly efficient and definitely 'one of the good guys' in the world of plumbing and gas safety. He was thorough in servicing the boiler. He also exchanged a valve in a leaking tap, a job I had started but gave up on, as I could not get the old valve out. This was obviously a minor plumbing job, but he did this well and did not waste any time. The charge for each job was very reasonable, and I would definitely use him again in the future.

Engineer came for an evening appt to fix a leaking shower. As it was leaking internally it needed replacing so made a further appt for the following week. It took ages to find the stopcock for the shower and seal it off, the engineer had to get another part and freeze the pipe as it was broken, then replaced the shower. He was very professional and did a good job. I still had to pay the initial call out charge and the following very expensive replacement. I had to pre-pay half the fee as the engineer was expected to be at the property between 3-4 hours. He took about half that time even with the problem of the stopcock. Very expensive but a good job done.

Malemko is incredible -- not only is he an excellent plumber, but he's also an electrician, and therefore was able to troubleshoot when an electrical problem cause the boiler to switch off the morning after installation. Further onto that, he's an incredibly lovely person (and very patient with my yappy dog :) ). So grateful for his help! Like

Used these guys for the first time this week. Made the most of a temporary half-price hourly rate, they sent me a courteous guy, barely noticed he was there whilst working. Arrived ten minutes late but finished ten minutes early. Problem fixed and good as new.

Happy with the service provided. The engineer turned up on time, and was knowledgeable, efficient and friendly. The price was reasonable and included a five year guarantee for the parts fitted. Overall very satisfied

After our old boiler finally gave out, we needed a new installation as quickly as possible. Plumb London offered us a competitive quote and a next day service. Everything was handled quickly and efficiently, and the engineer, Besi, helped with any questions we had. I can't fault the service, and would definitely recommend.

The plumber showed up when he said he would. He was polite and left the bathroom clean after the job was complete. The only thing I would say is we were told the cause of the constant running toilet was very common in alot of homes however the plumber did not have the part on him to fix it even though they are standard and we had explained during booking the reason for needing a plumber. We had to pay for the time it took him to go and buy the piece he needed. When he arrived back at the property he did complete the job quite quickly. We would use this company again in the future due to the reliable service.

Great service. Booked in easily, plumber called to advise when he was on the way so we were waiting around wondering. Work completed quickly with full explanation given and after care instructions. Thank you

Initial miscommunication about when the plumber was arriving but when he did he was very nice, had a really great attitude and didn't give any excuses about why this or that couldn't be done and did the work pretty quickly! Also the service on the telephone was really good. All in all this felt like a modern, honest plumbing company and based on my experience I would recommend.

Our boiler died over a weekend. I phoned Plumb London at 8am on Monday and Miran and Donnaty arrived at 11am. We were advised of our options, either a repair to our 14 year old boiler or a new boiler. There was no pressure to have a new one installed, however we chose this option. Both men were courteous and hard working. I would not hesitate to use this company again and will certainly use them when our boiler is due for it's service.

Excellent service throughout. I’m very impressed with the prompt service from the team (especially as it’s mid-winter!). The main engineer, Simon, certainly know his stuff. He and the team installed my new boiler quickly, efficiently with minimum of fuss. I would certainly recommend this company to anyone. Thanks to all.

I've used Plumb London for a couple of years now and continue to be very pleased with the service provided (from installation of a new boiler to replacing the silicone in my shower). Always turn up when they say they will, really know their stuff and provide value for money.

A good service provided, both the plumber/engineer and the office staff were very friendly and helpful. Communication could be better however, as I had to chase twice to check on the progress of the plumber who was delayed from a previous job, and I never received any pre-appointment calls.

Excellent customer service and professional engineer! Darry the engineer arrived in good time, courtesy call prior to arrival to indicate arrival. Diagnosed the boiler issue within half an hour and explained it really well. Provided a cost for repair including parts which was very good for the amount of work involved. Would highly recommend! Excellent customer service as as

The only reason I didn't give five stars is because there was a little moving around of the times - this was I expect due to the time of year and them being busy. However we were kept informed. When Mo was here he was solution focused and positive. We had total confidence in his knowledge and ability. He got radiators working that haven't worked for seven years. When the gas fire failed the safety test due to lack of ventilation Mo returned to reassess it once the problem had been sorted out. This was at no extra cost. We would use Plumb London again and recommend them to friends.

Excellent engineer. He explained options (more expensive, less expensive) very patiently and advised on the best compromise. Very happy. But to be honest we have been using PlumbLondon for years and we are very happy with them.

Excellence is Plumb London I had a plumbing emergency and contacted Plumb London. Within 45minutes the plumber was at my home. He was exceptionally polite, and courteous and explained everything that had occurred and what he would do to solve the situation. The plumber was totally brilliant; highly skilled and trustworthy - his name is Adam, I’d ask for him if I were you!!

Had a major blockage issue in bath drainage. The plumber was very knowledgeable, courteous and professional. He used a variety of different machines and once issue located he worked extremely hard to resolve the issue. He did, high standard throughout. Amazing company service, I absolutely recommend them to others

Had a major blockage issue in bath drainage. The plumber was very knowledgeable, courteous and professional. He used a variety of different machines and once issue located he worked extremely hard to resolve the issue. He did, high standard throughout. Amazing company service, I absolutely recommend them to others

Email Boxing Day overnight request for callback answered promptly next morning. Competent engineer arrived two hours later (as promised). Repaired boiler and restored heating and hot water in about an hour. Repair has lasted 24 hours (unlike some previous!) Four stars not five because of price (£60 per half hour) - but maybe am living in the past and that is now normal.

Had an excellent experience with this company when our boiler broke down and needed to be replaced during winter. Prompt and helpful, new boiler installed very efficiently, excellent customer service. Always courteous and friendly over the phone. Will be continuing to use in future and would definitely recommend.

They were very prompt in replying to our job request and came the same day. The plumber was very friendly and worked quickly. Communication with head office was very easy. I would recommended them and would use them again.

Radiator removal for plastering. Plumb London were very good. I needed 3 radiators temporarily removed so plastering could be carried out and had been left in the lurch that morning by a plumber who had assured me that he was coming to carry out the job. They came out the same day within 3 hours of my call and carried out the task quickly and efficiently with no mess whatsoever. The charging structure was made very clear on the phone beforehand so there were no nasty surprises. I would definitely use them again.

Polite and helpful staff. They arranged a plumber over the phone within a couple of hours to fix a leaking valve connected to washing machine. Mo arrived as scheduled, replaced the valve and problem solved in no time. Extremely satisfied with the service provided by Plumb London. I will recommend them to friends and family who may have similar household problems. Many thanks guys, i am one of your happy customers.

Polite and helpful staff. They arranged a plumber over the phone within a couple of hours to fix a leaking valve connected to washing machine. Mo arrived as scheduled, replaced the valve and problem solved in no time. Extremely satisfied with the service provided by Plumb London. I will recommend them to friends and family who may have similar household problems. Many thanks guys, i am one of your happy customers.

Extremely professional, reliable service. Thrilled with the job. After being given the run around by various companies (I spent 3 weeks with one company trying to pin them down!) South London Plumbing rescued me from plumbing hell! Thank you very much.

Quick, efficient and courteous service. The engineer did exactly what was needed and gave useful feedback on the plumbing issues - which I could then relay to my tenants so future problems could be avoided!

We had an emergency where we had to get a plumber to inspect a gas flue which had been knocked during some construction works we were carrying out. I phoned at lunchtime and was able to get an engineer out that afternoon. I didn't have time to "shop around" for prices but thought the £120 plus VAT we paid was pretty good value considering our time constraints. We would happily recommend Plumb London to others and use them again if we need to.

Really good and locally based service for SE1 I called these guys at 8pm after combi failed. The engineer turned up at the time agreed, called ahead, was polite & knowledgeable and fixed the problem very professionally. The pricing was acceptable considering the short notice and I've definitely bookmarked these guys for any future work.

Great, fast and professional service. The service on the phone was excellent. Very quick and painless to get a plumber sent out. The Plumber was very professional and the job was done in 30 minutes to a very high standard- with a smile. From calling up as a new customer the issue was resolved within 3 hours.

Can back from holiday to find my boiler was playing up ... having spent two weeks in the sun the last thing we wanted was a cold flat to reclimatise . I called Plumb London at 10.30 and by 12 the engineer had arrived located the problem and one hour later was on his way to his next job .. fast , friendly and efficient ...! Very happy

Helpful, knowledgeable and fair. I tried to contact several plumbers who were really unresponsive. And then I came across Plumb London - who were really responsive, always friendly and knowledgeable on the phone, and provided me with a fair quote. You get text updates throughout and the engineer Andrew was really fantastic. I will definitely recommend. Thanks guys!

Brilliant job on my Uncles Flat in North London. He needed a lot of work after being admitted to hospital. The job was longer and more complicated than anyone could have predicted but Gemma and Edgar were friendly, professional, positive and pro-active. Perfect when you are working full time and living 150 miles away from the job. All the prices were upfront with no hidden costs. Thank you very much. I would certainly recommend them.

I have used them couple of times (once to change heating elements in a boiler and once to completely change an old boiled to a new) and the quality of work has always been very good. I have always been given a quote beforehand and there has never been anything extra added afterwards. I have just booked them again to fit a new electric shower.

Having been let down by another company I called Plumblondon, the girl who answered my call was very helpful, polite and understanding. Vlatko the plumber couldn't have been more polite and professional. Although the job was not a big one, he had the part required in his van and fitted it very quickly with no fuss. He could have taken 5 minutes longer which would have gone into the next half hour but finished and checked the work all within the 30 mins charge period. I cannot tell you how refreshing this was. I would thoroughly recommend this company.

Having replaced our entire radiator system...we still had problems which the original installer could not seem to fix. In desperation I contacted Plumb London on a Friday evening - and Paul was sent to us on the Monday. The problem was far more complex than we & he first thought, but at long last the problem has definitely been solved. He couldn't have been more efficient, clean, tidy - helpful from beginning to end - no fuss. Thank you Paul for making our home warm and cosy again.

Besi was very quick and professional. Initial boiler service showed a few things that needed sorting out; explanation of situation and quote for further work was very thorough, and was able to organise appointment for additional work for the following day. Payment all done by card over the phone.

The service is very good - when the engineers are available. We had two procedures done and the first was no problem at all: we booked for our shower to be fixed, the engineer arrived at the agreed time and did the job efficiently. The second job, unblocking the kitchen sink, was scheduled soon after. We ended up rescheduling 3 times due to engineer unavailability - first there was an emergency, then the wrong parts had been delivered. When he was finally available (he came on a Saturday, a week before the weekend service was supposed to begin, which we appreciated), the engineer did a great job. Overall, I can only say the service is mediocre although the engineer was good at his job. We were severely inconvenienced by having to reschedule so much.

FAST FIX FOR LEAKING BOILER Used plumb london in an emergency for a leaking boiler - very fast service and affordable prices. Problem solved on the spot in under 30 mins. Great value for money and fab service

EXCELLENT - 5 STARS I would recommend Plumb London to anyone who needs their boiler checked or fixed. They are efficient, fast, reliable and trust worthy. A special thank you goes to Jack who is on hand all thetime to take my calls and help. Also to Adam who was the engineer who came to my house to fix my boiler.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Plumb London are responsive, punctual, communicative and thorough. I felt that the source of the leak and the way they were fixing it were fully and clearly explained to me so that I knew exactly what I was paying for. Will definitely be using them again to address the plughole in the bathroom.

Service was prompt, the job was itemised, the plumber they sent was professional & polite, the work done confirmed to British standards, the office rang to confirm time & date for the plumber to come around & when the work was finished, the office rang again to see if I was happy with the work done. I would recommend this firm. Well done.

I have used them a couple of times regarding recurring boiler issues, annual check-up and some underfloor heating tips and the quality of work has always been very good. I have always been given a quote beforehand and there has never been anything extra added afterwards. The plumbers were always on time, very courteous, and provided tips and ideas of how best to deal with the issues at hand. The reservation service is also outstanding and very courteous. I can only highly recommend them

I received 30 minutes notice from the engineer Bessi, before he arrived at the property. He was extremely polite and professional, managing to get my boiler up and running within the hour. I would like to thank him for a terrific job and will be asking for him if I have any future problems. Excellent Service.

We have used South London Plumbing and Heating for the installation of our boiler and servicing. We have found it easy to book appointments - and they call to give 30 minute notice within the time allocation which provides flexibility.

I was slightly nervous about using what seemed to be a big company but I was very pleasantly surprised and really happy with the service I received. The plumber was punctual, polite and helpful - giving me lots of extra advice. I will definitely use Plumb London again.

Following the suspected demise of my boiler, Plumb London offered a very prompt and helpful service in bringing it back to life, with diagnosis on the Friday evening and all new electrics installed by Saturday afternoon. Found them to be friendly and knowledgeable plumbers who charged a fair price and provided a very good service. Would recommend.

Dimche was earlier than forecast, rapidly assessed the problems that I had and then tackled them in an organised and structured way, all the time letting me know what he was doing and why he was doing it. He was very professional, skilled, and an extremely pleasant and polite person. He also rechecked the success or otherwise of the fixes that he had done, before completing the paperwork. These are rare qualities these days! He is an excellent ambassador for your organisation, and gave me confidence to call you again, should the need arise. Geoff Brinsden

Plumb London offers a much more efficient and local service for people that need boilers replaced quickly. British Gas are much more laborious and only charge a bit less. For Central London Landlords Plumb London give a very good all-round service including after-care.

They ran 3 hours late (did inform me). They are not cheap, but the guy did the job faster than any other company fixing the same fault (leaking valve, draining system) so I ended up paying a little less than previous. I'm happy.

Speedy service ! Polite and efficient, arrived within the hour. The engineer managed to get my central heating and hot water back up and running before this winters arrival, for which I was extremely grateful . Faultless service overall.

My experience with this company has been exceptional. From the moment I called them they were very polite and helpful. They were able to come out within a few hours of calling after I mentioned that it was for my elderly mum who lives alone and had no heating or hot water due to the boiler breaking down. When the engineer arrived he kept in touch with me to let me know what the problem was. A part needed changing that cost quite a bit but checked with me before going out to get the part and replacing it. My mum and I were very happy with their service. I would definitely recommend them to anyone. I give them a 5* rating. Van

Expert plumbers who work to a very high standard I've been using Plumb London for some time now. They've always been responsive and very effective. I eventually found them after contacting several other plumbers who were not able to get to the bottom of a problem we were having. Plumb London understood the issue immediately. More recently, we had to do a major swap out of of our old boiler and plumbing infrastructure throughout the house. Plumb London did a great job of taking us through our options and responding very quickly. The four man team that came to the house for the day did an excellent job. We are very satisfied.

One and done I’m an overseas landlord that needed a repair handled ASAP. Plumb London was very professional and business-like, giving me full confidence that the entire scope of repair would be handled for best result.

Excellent service in my hour of need! Broken boiler, no heat or hot water in the coldest of weather. Told I needed a new boiler one evening and then they arranged to come and fit another one the next morning. No fuss or bother, cleaned up fantastically, explained everything and both the engineers were fast class. Polite, fast working and keen to please. Couldn't have asked for anything better. Will definitely recommend

Would use this company again Plumb London sent a plumber round within a few hours of my call, talked me through the work required, and completed this quickly. The plumber was professional. I would recommend this company to others.

Earlier in the week my heating stopped working. Thankfully we had hot water but still not great being the coldest week of the year so far. Originally I booked in British Gas who confirmed an appointment for me between 12 and 6pm. Called at 4 to find out a rough eta and they told me that the appointment had been cancalled earlier in the day and offered no apology, shocking treatment from them and offered no solution. So I googled heating repair and came across this lot. I did call a few companies but then called this lot. Jack handled the call really well and made an effort to get me a great price and an engineer to mine asap. Tony turned up about an hour later and had the problem sorted within the hour. Thank you Jack and Tony great job and will definitely use you guys again.

I rang Plumb London after finding a leaky pipe last night and they sent out an engineer promptly on the same day giving me a 3-hour window. The engineer arrived and fixed the problem quickly and efficiently, taking time to explain the problem. I would not hesitate to recommend Plumb London to anyone.

We were previously let down by another plumbing company, and had to call these guys at very short notice - they were able to get someone out to us the same day, and worked to a very high standard - we are very impressed Would highly recommend, and use again!

This is just a quick note to commend your company, and Adam in particular, on first class customer service. Having been extremely disappointed by the unresponsiveness, manners and all round performance of another company, we were fortunately directed to you, and it is fair to say my belief in British industry has single-handedly been revived!

I 'phoned Plumb London because the boiler had broken down over a period of three days. They got an extremely nice excellent plumber, Simon and his mate Innes, to me in just a few hours and Simon dealt with the problem and the boiler is still working the next day. Before they arrived, I was telephoned by Jack, who told me they were a bit delayed but would certainly be coming. I could not have had better service or nicer people - this is a real review! - and I am most grateful. I hope they do not get too busy to come again! liz kahn

Pavel arrived within 2 hours of my call to Plumb London, having phoned 30 minutes earlier to let me know that he was on his way. He rapidly assessed the problem, explained options clearly and kept me 'in the loop' throughout the repair to ensure that I understood and was happy with progress. I was never under any pressure and I was confident that Pavel's work was of a high professional standard. He was courteous, cheerful and clearly motivated to provide a good service. I'm happy with the outcome and, with so many 'cowboy rip-offs' around these days, I'm pleased to confirm that good honest workmanship is still alive at Plumb London.

I have recently used Plumb London - Plumbing and Heating Services, to repair/ replace an electric shower at my home. I am very impressed with their services - both from the office staff who are all efficient and friendly, to the senior engineer Milenko who carried out the work with the minimum fuss, paying attention to safety procedures and clearing all stuff used afterwards. I will definitely use the company again and I highly recommend them.

Efficient and polite booking service, reasonable time slots offered on very short notice. I had a leaky WC with a broken flush that needed replacing. The plumber accommodated the busy schedule I had that day, was on time and did a great job.

Great Service Thankyou. Couldn’t have faulted them. Booking the appointment was quick with clear instructions from the person I spoke with on the phone. I needed a new kitchen mixer tap fitted in my kitchen. Fio The plumber (sorry if have got your name wrong ) contacted me and arrived within 20 minutes. He was professional and polite and completed the job and left the kitchen tidy. A big Thankyou I would recommend this company for their excellent service.

A tricky plumbing job that another plumber had already turned down as too difficult (after having had me wait for his late arrival all afternoon). Milenko however turned up on time, did the job and explained throughout what he was doing and my options. The most positive experience i have had in hiring a plumber in 25 years in London.

I thought the customer service was… I thought the customer service was excellent and Adam the engineer did a very professional job. He was very efficient and I would strongly recommend Plumb London. Really happy with them and will be using their service in future for sure!

The engineers and staff of Plumb London are all excellent. They are professional and helpful always and the engineers always succeed however challenging the job. I recommend them highly to everyone. Thank you Plumb London

Issue resolved. We had an issue with our hot water and got it resolved very quickly. Plumb London arranged an engineer within hours. A Thorough check reviled the issue and it got fixed on the spot. Source: Basic Invitation

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

Great service, really good job. Got to the cause quickly and efficiently. Will certainly use your company again.,I phoned first thing this morning and the phone was answered promptly and in a helpful manner. The plumber - Bledi- was really professional and really cared about causing the least disruption to the tiles etc and spent valuable time exploring the best way to get to problem. The leak was identified and the faulty pipe was replaced quickly and efficiently. Bledi had a really pleasant manner and tested at the end to ensure that leak had been sorted out. I will certainly be using your company again and will pass on my satisfaction to friends locally.

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

The service I received was fantastic and the guys went above and beyond my expectations. They fixed my radiator so swiftly and helped ensure that everything was safe and clean afterwards. I’ve had some bad plumbers in London and felt ripped off but these guys were great and would recommend them to others and use them again!

This is the second time I've used their services and I've been very impressed both times. I was reluctant to call someone out during lockdown but the situation was desperate and Andrew was very respectful, friendly and worked very quickly. I had a very similar experience last year when I used their services as well. Won't call anyone else now, it's quick and easy to book.

Needed repair on our boiler, which wend down this am. Critical problem in cold weather. Initially ordered from our electricity and gas supplier, whose contractor failed to respond for 7 hours! Contacted Plumb London at 1413 today: very courteous and efficient - engineer was there by 1610, very competent, quick and pleasant. Did the job and made a couple of suggestions as to setup and boiler maintenance. Engineer's visit followed up by a courtesy call to check as to result and service. Pricing isn't cheap, but given the speed of response and quality of service it's good value for money.

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

EXCELLENT SERVICE Cannot recommend highly enough. My boiler was condemned and dangerous, no hot water or heating and 24 hours later I have a fully installed new boiler. Ivo did an amazing job and worked from8 to 6:45. Very satisfied customer!

I've given Plumb London 4 stars for the work which we recently had done. We have a water filter and mixer Kitchen tap that needs replacing. The tap was expensive and needed to be ordered but once it arrived the plumber was very good getting it fitted as it wasn't easy to access the space needed. I will say that we did have 2 cancelled appointments due to a problem with another job and the part not being ready when it should have been so I would suggest better communication with customers but for the work done I would use them again and recommend them.

Very happy with the service provided for a small issue of dripping taps. Quick response manageable time slot...after 4.30 so not having to take lots of time out of work. Very nice engineer, Kaywan, professional, quick and on time. I will definitely use them again and would recommend them.

Professional, efficient and good value After a hiccup where the engineer couldn't come at the arranged time and had to reschedule for another day, he rang when he was on his way, and serviced the boiler promptly. The engineer was smart, polite and professional. Plumb London installed my new combi-boiler two years ago and gave me a free annual service one year later. Overall, I feel like they are a company that is professional and good value, that strives to do good work and leave a good impression. Happy to recommend them.

The team at Plumb London were great - speedily responded to my enquiry, direct lines of communication, and they worked around me with ease whilst I was working from home. All preparations were made to take into account social distancing rules also. Would recommend.

Cold water tank leak I had a leak from my water tank in the loft. Looking online I saw that Plumb London were still working during the Covid19 crisis so I contacted them. Jack assured me that someone would be with me by lunchtime and he was right. The two plumbers who came adhered to all the regulations during the pandemic and made me feel safe. They quickly diagnosed the problem and sourced a new water tank for me. They returned the following day to fit the new tank and check the boiler and hot water tank. They were friendly, professional and I would recommend the company.

I rang on the snowiest, coldest day of the year with water spurting out of my tap at the back of the house. Not only did I have a plumber round within 2.5hrs, but he was polite and offered loads of advice for the cold weather. Thank you.

In one visit, we priced out repairing my 15yr old boiler (part available same day) and re-pricing a new boiler. They supplied the new boiler and 2 installers the next morning (Sat) and we had hot water and heating that day. Brilliant service, nice guys who taught us how to use the screen based thermostat system. The Office kept me me up to date too, even on a Friday night.

So happy - I needed an urgent gas certificate, I called Friday afternoon and got an appointment for Monday morning - A lovely gentleman called at 9, he did a super thorough check of the boiler/ hob/ meter and my certificate was emailed 2 hours later .......Fantastic! - will definitley use again, highly recommended

Plumb London have been brilliant from start to finish. They took time surveying the property fully before quoting for the plus their after care has also been superb. I would have no hesitation in recommending them.

Our leak was fixed quickly without any fuss - a relief. I'm particularly happy with Plumb London's customer service. They keep everything really clear and are fully there to help as well as to sort out any issues. Thanks!

Efficient and Courteous Service Had a really positive experience with Plumb London - the engineer was prompt and fixed the problem really quickly. Engineer was friendly and the customer service team are really engaged and ready to help. Would highly recommend.

Plumb London have been a pleasure to deal with, from the initial call-out when our boiler broke to helping us choose its replacement and installing it quickly afterwards. Price includes a free one-year service too. Would highly recommend.

Quick response and efficient plumbing service. The receptionists were very polite and helpful and a plumber was dispatched within the day. The plumber sorted out the problem quickly and efficiently, confirming our first impressions that this company is a professional outfit. I would gladly recommend it.

Excellent Service. I phoned this morning and someone attended within 2 hours. Not only did they solve the problem with the outside tap but they pointed out that there was a small issue with the heating. Will be using them again!

Great plumbing service. Had a great experience with the plumber that came over. He was very professional and worked very fast even though the job was more complex than anticipated. He checked thoroughly that there were no issues, and was always smiling and in a good mood. Would definitely recommend this service!

Called Plumb London while having a problem with a boiler. They sent out a plumber within a few hours. He was very professional, knowledgeable and likable. He diagnosed the problem, needed to pop out to buy a replacement part and returned within half an hour to fix the boiler. He even fixed a separate issue we were having while he was on site! Couldn't have asked for a better service.

Kaywan and Omar installed a new Baxi boiler in my flat yesterday. They were so knowledgable, friendly, polite and professional. They made sure they explained everything, at every step of the way. After they were finished, they ensured I was happy with absolutely everything, even how they had put my furniture back in place! I can't recommend Plumb London highly enough. Fantastic service, start to finish. Thank you!

Great service all round. To have a boiler ordered, delivered and installed within three days is truly remarkable. Pavell, the engineer, did a great job. Nice guy as well. I'll definitely be using Plumb London again - hopefully not too soon though ;)

The service from this company is outstanding. When I had an issue with my Boiler they were very quick to arrange an appointment for one of there highly trained Specialists to come and view it. I recieved an excellent service from them, with the Specialist making sure I understood what was happening and how much things were costing and when it was understood I would need a second visit from them, it was arrange quickly and soon so as not to cause future disruption to me. They provide a wonderful office support too that can also guide you through the payments and arranging future call outs, keeping you with the same person, providing great customer care and service and it makes you feel like you are really being looked after. I would recommend them to anyone and will always use them for any future issues I have with my home.

Friendly service and good pricing model! I went with Plumb London because they only charged in 30 min increments rather than 1 hour increments/minimum which I think set them apart from other plumbers I researched. I was a bit annoyed originally when I got a call 5 mins before the close of the window given to me that they were running late possibly by an hour. But he arrived 30 mins after my given slot closed. I had Omar who fixed the Fawcett in the bathroom sink that apparently was blocked by the hard water. He cleaned the filter up in minutes so did not need new parts and advised how I could unscrew it and clean it myself in future. Very pleased with the friendly service that made up for the slight delay.

Great service from Plumb London! Thanks or Plumb London for being able to sort out our boiler issue during these uncertain times. Not having hot water or heating with a newborn certainly was quite stressful. A special thanks to Mo the engineer who did such a great job with the installation

Good job. Booking the job and the service received from the office was great. The plumber arrived on time. He was friendly and helpful and had no problem completing the job. The price seems reasonable. My only comment would be that it would be lovely to be able to book a time slot that is shorter than the three hour window I had to book.

EMERGENCY ISSUE FIXED After trying a number of options to find an emergency plumber - most helpful and accommodating. Was called and came in the time mentioned which was great. Recommend for any plumbing issuesin the future

Good work with crap situation!Good customer service over the phone and Plumber arrived on the day I booked and was professional and left all 3 toilets that were unblocked clean again! Will use again Plumb London again if required. Thank you!

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

Andy came in the agreed time period and phoned 30 mins ahead of arrival. No fuss no drama. Quick, helpful and efficient. Answered questions well. Was conscious of time spent throughout. Understood the problem and sorted. What's not to like. Good job done.

I had several issues in my bathroom that needed to be attended to: - Water leaking from my shower into the flat below mine - My "instant hot water" shower having reached the end of its life and failing to heat the water - My bathtub's showerhead being worn out causing water to spray in all directions - My toilet dripping water onto the floor each time it was flushed Chris arrived and was able to solve all of these issues that very day. He seemed to know exactly what he was doing and did a thorough and professional job, which I was pleased about as the previous plumbers to work in my bathroom had done very amateur-ish work, which was the cause of so many leaks in the first place. Chris took pride in his work and, by his own initiative, made an effort to ensure that the final results were not only functional, but aesthetically pleasing. He also cleaned up thoroughly after himself at the end, to the point that my bathroom looked as if it had been newly fitted. Thanks very much!

The Plumb London company responded to my burst pipe emergency immediately and effectively. With water flooding my kitchen i was very stressed when i called. The staff were reassuring and responded to the call proactively getting a plumber to arrive at my home within an hour. The plumber worked very swiftly and efficiently to fix the burst pipe and was thorough in checking over the other related pipes for faults making recommendations for improving the safety. The charges were super reasonable and I am delighted to find a local company who i can rely on.

I can’t recommend these guys enough! An engineer (Mo) was sent to our property within a couple of hours of my request and was honest, polite and diligent. He said we need a new boiler and quoted me instantly for the boiler he recommended for our home. The next day Jack in the office set up a call with himself, Mo, my partner and myself to finalise next steps and costs. Everything was agreed so easily and Mo arrived at our house the next morning with everything. He worked all day on installing our new boiler and was so lovely and worked with minimal disruption to us. He was super efficient and went above and beyond for us. At the end of the day, he cleaned up everything so well and even wiped down the surfaces where he has been working and swept the floor. I’ve never seen this level of care and respect before. I am honestly so impressed and would never have another plumber come to our house again. You can trust them and they do a good job at a competitive price with smiles on their faces. Mo is terrific! Our new boiler works perfectly and our home is lovely and warm!

The plumber was punctual. He was quick. He diagnosed the problem, explained what had happened in layman's terms and then fixed it quickly. I particularly liked the 30 minute work units. This meant that I only paid for the time taken to complete the job.

Hot water problems fixed. In order to fix my hot water problems I was given a prompt appointment: the next day. The engineer turned up on time and fixed several deficiencies quickly. I could not be more satisfied. The price was reasonable.

Very good service I was very happy with the service provided from the initial phone call through to the completion of the work, including the friendliness & efficiency of all concerned and with the quality of the work.

Holiday repairs with great service. We had our boiler break during the holidays. Dima came out as soon as possible and had the entire boiler replaced and all work completed in one day, by himself on December 31st. The attention to detail and safety checks were all done to perfection. He was a pleasure to have in the house and left everything cleaner than when he arrived. A great plumber and true professional.

Prompt, same day service by a competent, polite electrical engineer who explained in detail the workings of the boiler system and checked all pipes in the property for leakage. He discovered a hidden leak in a pipe behind an appliance. He carefully warned me what to watch out for over the forthcoming year and gave me valuable advice. The office staff are very efficient and courteous too. I shall be using this company in future.

Boiler service was thoroughly and efficiently carried out by your engineer as arranged.As someone with experience of the commercial building services industry I was impressed.,Boiler service carried out thoroughly and efficiently by your engineer as arranged.As someone with much experience within the commercial building services industry I was impressed.

Quick response to the request. Good communication with both office and the engineer. Professional work carried out without delay. Reasonable price. Overall great service. And the engineer was a nice guy on top of that.

Fixing a blocked shower. Everything went smoothly from the initial phone call setting up the appointment to unblock a shower for later that day. The technician arrived during the 4 hour promised window, and called 30 minutes before his arrival. On arrival he quickly unblocked the shower and tidied up after he had finished. Very good service overall.

We had a leak in our showery that a major firm was unable to locate and this was causing quite a lot of stress. I called Plumb London and they came promptly, and formed a hypothesis as to where the leak was coming from within an hour. The plumber who attended told us our options on the spot and this was followed up with discussion with an advice from the main office. The leak was fixed quickly, the hypothesis having turned out to be correct, tiling and sealing replaced and a new screens installed. Pricing was very reasonable. When work had been completely I took Plum London's offer of asking for alterations to be made and they came back again promptly. The alterations did not cost us any extra. And the shower no longer leaks.

Very helpful and professional. the engineer talked me through every stage of the repair and passed on some insightful information. they arrived within the timeframe allocated on the same day I called to make the appointment, now that they have the details of my repair on their system I will be using them for all future breakdowns/services.

Plumbers were generally friendly and seemed, so far as I can tell, to carry out the work efficiently. Minor disappointments were that the arrival time was slightly after the end of the specified interval and my statement of where the mains had to be turned off was initially questioned, although I was well aware of this from previous plumbing work. I do wonder if procedures could not be altered to allow some direct conversation between the plumber and customer before arrival of the former. In my original telephone booking I mentioned that I was sure I'd need new taps but the plumber needed to go away for an hour to get these. I feel this delay could perhaps be avoided.

A reliable service I’ve used Plumb London twice - one for a boiler fix and one for a toilet leak. Both times were great. A super professional, efficient service and really good customer care. I was impressed at how professional they were with Covid-19 precautions too, and that they could provide a non-emergency service during these times. It’s good to have finally found a trustworthy plumbing service.

Just used Plumb London to replace an old combi boiler with a new one. Very happy with the service and advice given - the work done was to a high standard and the engineers were very professional and helpful. Would recommend.

I called Plumb London requesting a plumber within 24 hours. They were able to assist immediately and Andy arrived within the window I was given the following day. Andy was extremely efficient and professional. As well as identifying the problem straight away, he was clearly working as efficiently as he could to fix it in order to limit the cost to us. It's always a concern when you are paying on a half hour/hour basis that the time to do the job may be "stretched" but this was certainly not the case. Andy was also very clear about the issue was and what we should be doing going forward to avoid it happening again. He was also clear about the costs as the work was being done so there were no surprises. I was very happy with the service and would certainly recommend Andy and Plumb London. They may not be the absolute cheapest on offer but you get what you pay for!

I called Plumb London urgently this morning after problems with my taps and needing to turn the water off to my flat. I was informed an engineer would be with me in a suitable window of time. Plumb London kept me up to date with the arrival of the engineer and once arrived, he was a quick, efficient and he solved my problem. With reasonable and affordable prices, I will definitely be using Plumb London in the future!

Perfect service from start to finish. I needed a plumber tomorrow and Connor delivered! Have used this company before and they remembered me so that was a positive start. But to get a plumber tomorrow!!! way beyond expectations here. Re the kitchen tap installation, Chris was courteous in calling me before and checking where I lived, and called me to tell me where he was. The job went super smooth and super professional, super clean and tidy great stuff! Even removed the old tap - not sure if thats usual but it was appreciated. Exactly what you want. Very nice guy, tells you what he is doing, explains it all, just perfect! Big ticks for Chris. Thank you again Plumb London.my first choice!!! No problem highly recommending Plumb London. Robert in Chalk Farm - 19 Oct 2016

Brilliant guys! Arrived when they said they would, completed the job without any mess or damage and they made sure we were happy before they left the premises. Would highly recommend. Kerry in Marylebone, London - 20 Apr 2017

Had Chris come round to fix and replace a kitchen tap. Excellent service. He went to find a near-like replacement from a store and came back to fit it. Very clear re. cost options and job all completed in one day. Chris had a great 'customer' manner and was helpful. Definitely recommend.Tony in Stroud Green - 10 Sep 2017 (TL)

I give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

Easy to book and heating engineer providing top service. Had Dimche come to fix a new boiler after diagnosing damage to the existing boiler. Fast and reliable service with good pricing. He was courteous and efficient. Would recommend.

I've used Plumb London on several occasions now and have always been extremely happy with the quality of their engineers' work and efficiency of service. I'll continue to use them for all my future plumbing jobs

Plumb London came to my rescue today.... an unexpected stressful leaky roof situation happened but they were prompt and have resolved the issue quickly and efficiently. Great customer service too! I get a annual Gas Safety check reminder from them too which is really helpful 10/10

Adam from Plumb London did a fantastic job! He was punctual, considerate and very knowledgable - Providing some recommendations and handy tips for free! If you need a plumbing job done efficiently at a reasonable cost, call Plumb London. You'd be crazy not to!

Had a regular boiler service for my Vaillant condensing non-combi boiler in September 2015. The engineer carried out the service and in the course of it identified a fault with the pressure relief valve and expansion vessel, recommended that it be replaced, ordered the part and returned within a week to fit it. On both times the visit was very punctual to the appointment, the engineer well-presented and pleasant to deal with, and the work carried out promptly and efficiently with no mess and exactly in accordance with the estimate given.

was happy with Plumb London work on fixing my leaking bath, their staff was friendly and their work seems to be of a high standard. They handled the job particularly professionally given the COVID pandemic and where able to get the work done with a minimal amount of disruption to my family.

GREAT SERVICE Had Engineer from Plumb to my flat this week to carry out a boiler service and Landlords Gas Safety check. Very efficient service indeed, on time and left everything in ship shape. I would not hesitate to recommend Plumb London.

A brilliant company Will and Russ were amazing, arrived very early on in my allotted time, polite, quick, efficient, the service from them and Connor and Jack in the office is faultless. I look after 10 flats and they never fail to impress me, they aim to come out on the day too, not an easy task and the first company that I have used to do so, I’ve gone through about 10 companies over 20 years! They’re a small company where customer service is key, would I recommend them? Gosh yes in a heartbeat, I work in the service industry so coming from me that’s saying something. Thanks guys I’ll carry being a happy customer.

A very reasonable and punctual boiler service led to a second visit to replace and add some radiators onto an existing central heating system. David provided excellent advice regarding options. All work was carried out with minimal disruption to us. I am now enjoying the warmth of a CH system which is working better & more efficiently than it has done in years and would recommend Plumb London to anyone needing plumbing or heating work done.

Had an emergency leak and they got an engineer to me within 3 hours. Pavel was really excellent - worked fast, explained everything to me in detail and talked me through the options. He sorted the leak quickly and recommended some further repairs which I asked him to look at. He was able to return two days later to quickly replace the toilet flush mechanism and also replace the mixer tap cartridges which had been causing a huge problem for a long time but two other plumbers from other firms had failed to diagnose! All sorted quickly. He was also friendly and non-patronising unlike the other plumbers I'd previously used. Thanks very much Pavel.