Heating Engineers Acton

Prompt, same day service by a competent, polite electrical engineer who explained in detail the workings of the boiler system and checked all pipes in the property for leakage. He discovered a hidden leak in a pipe behind an appliance. He carefully warned me what to watch out for over the forthcoming year and gave me valuable advice. The office staff are very efficient and courteous too. I shall be using this company in future.

Boiler service was thoroughly and efficiently carried out by your engineer as arranged.As someone with experience of the commercial building services industry I was impressed.,Boiler service carried out thoroughly and efficiently by your engineer as arranged.As someone with much experience within the commercial building services industry I was impressed.

Quick response to the request. Good communication with both office and the engineer. Professional work carried out without delay. Reasonable price. Overall great service. And the engineer was a nice guy on top of that.

Fixing a blocked shower. Everything went smoothly from the initial phone call setting up the appointment to unblock a shower for later that day. The technician arrived during the 4 hour promised window, and called 30 minutes before his arrival. On arrival he quickly unblocked the shower and tidied up after he had finished. Very good service overall.

We had a leak in our showery that a major firm was unable to locate and this was causing quite a lot of stress. I called Plumb London and they came promptly, and formed a hypothesis as to where the leak was coming from within an hour. The plumber who attended told us our options on the spot and this was followed up with discussion with an advice from the main office. The leak was fixed quickly, the hypothesis having turned out to be correct, tiling and sealing replaced and a new screens installed. Pricing was very reasonable. When work had been completely I took Plum London's offer of asking for alterations to be made and they came back again promptly. The alterations did not cost us any extra. And the shower no longer leaks.

Good service Good service, couldn't fix the issue initially and had to replace the shower, got a revised quote and fitted it a couple of days later. Communication could be more prompt and I did have to chase (since it was urgent), but ultimately they delivered and my new shower is great.

Very impressive all round service Very impressive all round service. Called me back first thing in the morning, good advice to call national grid first to make the house safe. Their engineer then came within an hour, had all the parts ready, finished the job quickly and efficiently.

Plumber was friendly and professional Plumber was friendly and professional. Quickly diagnosed the problem and described how it happened and how to prevent it in future. Reason this isn't a 5 star review is because my time slot had to be changed to earlier in the day. Otherwise, fantastic service.

Your technician was efficient and helpful, arrived on time and was pleasant to deal with, taking care to adhere to the current Covid guidelines. He gave helpful advice and identified the boiler and thermostat problems.

Shower replacement They came out to deal with the issue promptly, it couldn't be fixed on the initial call out so a subsequent shower replacement quote was sent out next day. The job was eventually completed by the end of the week, but I did have to chase them several times for further details about the work, hence not a perfect score. Overall very positive experience.

Replaced old valve which was constantly running with a new one Impressed with the service throughout- friendly service upon enquiry and engineer was arranged at short notice. Timely response and fixed the problem on the spot.

Very helpful and professional. the engineer talked me through every stage of the repair and passed on some insightful information. they arrived within the timeframe allocated on the same day I called to make the appointment, now that they have the details of my repair on their system I will be using them for all future breakdowns/services.

Absolutely fantastic service by Plumb… Absolutely fantastic service by Plumb London engineer. On time, fully equipped, thorough in checking the issue, diligent in servicing the issue, friendly and understanding. Requested service on Friday and got resolved immediately on Monday! What a fab experience when it comes to service and support industry. Definitely recommend these experts!

Plumber was courteous Plumber was courteous, reported on time, assessed and found the problem quickly and came next day with the required motor and pipes and sorted the issue on time as promised the previous day.

The engineer was very efficient but unfortunately the problem wasn’t solved as the expansion vessel was no longer working. When the British Gas engineer came to do the annual service 2 weeks later he replaced the expansion vessel.

To fix a slow leak in the shower Recently purchased property needed a plumber desperately to fix the shower. On family advice I decided to use this platform to select a plumber which I decided on after reading a bit on each. I was lucky to have received a first visit in a short period and for the issue to be resolved in less than a week. The plumber Wes was very professional, knowledgeable and did an excellent job on our shower. The administrators I had been in contact with were wonderful, reassuring, good communicators and made the process less stressful and easy.

Boiler service Plumb London were able to schedule an appointment within a week, turned up on time, carried out a boiler service efficiently and provided paperwork. They service my boiler annually and always get in touch around the time it's due which is a great service.

To stop a leaky pipe under the bathroom sink Plumb London phone me and give me a quote and a time the plumber would come. He phone before he arrived came within minutes and completed the job to my satisfaction

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

Customer service was very helpful and Engineer was polite and knowledgeable Customer service was very helpful in taking down details and following up on the job to ensure engineer was prepared and equipped. The engineer was polite and knowledgeable and explained the issue well prior to making repairs. Also left the site clean. Such a good experience we instructed Plumb London to carry out further jobs which they quoted for and executed in an efficient manner.

The service we received was excellent The service we received was excellent, the plumbers were kind friendly and engaged on top of being professional and extremely pragmatic. Over the course of the last few months we have revived the service of Brett Boyer and co. From Plumb London and The service we received was excellent, the plumbers were kind friendly and engaged on top of being professional and extremely pragmatic. Would highly recommend to anyone.

Fixed a broken outside pipe leading from the kitchen sink. Very impressed, Phones answered straightaway, very friendly people. William sourced the part and fixed the pipe with no fuss and it was all working again in no time.

Valve repair Very quick response to my call and were on site within a couple of hours to resolve the issue. The engineers were polite and professional, resolved the problem with little fuss, I would recommend and use them again.

I had my boiler serviced today by Plumb London. They did a great job just like they did last year. They let me know what they were testing and gave me a print out of the results. I will be using them again next year.

EMERGENCY ISSUE FIXED After trying a number of options to find an emergency plumber - most helpful and accommodating. Was called and came in the time mentioned which was great. Recommend for any plumbing issuesin the future

Good work with crap situation!Good customer service over the phone and Plumber arrived on the day I booked and was professional and left all 3 toilets that were unblocked clean again! Will use again Plumb London again if required. Thank you!

Good job. Booking the job and the service received from the office was great. The plumber arrived on time. He was friendly and helpful and had no problem completing the job. The price seems reasonable. My only comment would be that it would be lovely to be able to book a time slot that is shorter than the three hour window I had to book.