Plumbers Elephant and Castle

I have used them a couple of times regarding recurring boiler issues, annual check-up and some underfloor heating tips and the quality of work has always been very good. I have always been given a quote beforehand and there has never been anything extra added afterwards. The plumbers were always on time, very courteous, and provided tips and ideas of how best to deal with the issues at hand. The reservation service is also outstanding and very courteous. I can only highly recommend them

I received 30 minutes notice from the engineer Bessi, before he arrived at the property. He was extremely polite and professional, managing to get my boiler up and running within the hour. I would like to thank him for a terrific job and will be asking for him if I have any future problems. Excellent Service.

We have used South London Plumbing and Heating for the installation of our boiler and servicing. We have found it easy to book appointments - and they call to give 30 minute notice within the time allocation which provides flexibility.

I was slightly nervous about using what seemed to be a big company but I was very pleasantly surprised and really happy with the service I received. The plumber was punctual, polite and helpful - giving me lots of extra advice. I will definitely use Plumb London again.

Following the suspected demise of my boiler, Plumb London offered a very prompt and helpful service in bringing it back to life, with diagnosis on the Friday evening and all new electrics installed by Saturday afternoon. Found them to be friendly and knowledgeable plumbers who charged a fair price and provided a very good service. Would recommend.

Dimche was earlier than forecast, rapidly assessed the problems that I had and then tackled them in an organised and structured way, all the time letting me know what he was doing and why he was doing it. He was very professional, skilled, and an extremely pleasant and polite person. He also rechecked the success or otherwise of the fixes that he had done, before completing the paperwork. These are rare qualities these days! He is an excellent ambassador for your organisation, and gave me confidence to call you again, should the need arise. Geoff Brinsden

Friendly reliable plumbing company This is the second time I have used Plumb London for my annual boiler service. The engineers are lovely and friendly, worked quickly and were able to answer any queries I had. The team in the office kept me updated with any delays to the arrival of the engineer, so I was able to plan around them. I also liked that they got in touch with me to remind me that the annual service was due on my boiler.

Very helpful Very helpful, good correspondence, and did a great job of fitting the boiler. Overall very happy. The only thing which wasn’t great was how the room the boiler was in was left. Carpet stains and room left in a real mess. Overall as I said very happy with the work but as one bit of feedback.

The engineer The engineer, Steeve was very courteous and professional and did an excellent job installing new shower mixers in both bathrooms. He also had to do do some retiling. We are very happy customers.

Professional & friendly The plumbers from Plumb London have done 4 jobs for me since I moved into my new home 5 weeks ago (by Mo, Dennis & Brett): most recently they unblocked the drain from my kitchen which was completely blocked with years of fat build up. The plumbers have always been friendly, professional, honest and helpful. The are generous with their advice and tidy up after their work.

The engineer was prompt, courteous and helpful - I have used Plumb London a few times now, and will continue to use them as they can come quickly, at a convenient time and are reliable and do a great job.

Blocked Sink Although they had to cancel the first appointment due to the allocated plumber had to attend a emergency flood. He arrived the next day in the set time slot and removed the sink blockage.

Annual boiler check Very professional service. Appreciate the reminder email and text for the annual service. The employee who came to check the boiler was very helpful, great with our energetic dog and completed the work quickly.

Leakage from water tank in loft: Replace ballcock valve. My third time of using Plumb London. Quick response to call out; speedy diagnosis of problem; efficient workman provided very satisfactory repair. First class.

Removal and Installation of a New Boiler Plumb London were brilliant from start to finish with our boiler replacement. Every member of staff who we spoke to or visited our property was lovely, and the work has been carried out to a high standard.

Replace burner seal on boiler Boiler had to be turned off as burner seal was worn down leaving my tenants without hot water and heating. Plumb London were able to arrange for an engineer to attend the property the following morning to fit a new burner seal. Very happy with how quickly this could be sorted and work was completed within the timeframes and price initially quoted to me.

Besi was very quick and professional. Initial boiler service showed a few things that needed sorting out; explanation of situation and quote for further work was very thorough, and was able to organise appointment for additional work for the following day. Payment all done by card over the phone.

The service is very good - when the engineers are available. We had two procedures done and the first was no problem at all: we booked for our shower to be fixed, the engineer arrived at the agreed time and did the job efficiently. The second job, unblocking the kitchen sink, was scheduled soon after. We ended up rescheduling 3 times due to engineer unavailability - first there was an emergency, then the wrong parts had been delivered. When he was finally available (he came on a Saturday, a week before the weekend service was supposed to begin, which we appreciated), the engineer did a great job. Overall, I can only say the service is mediocre although the engineer was good at his job. We were severely inconvenienced by having to reschedule so much.

FAST FIX FOR LEAKING BOILER Used plumb london in an emergency for a leaking boiler - very fast service and affordable prices. Problem solved on the spot in under 30 mins. Great value for money and fab service

Good plumbers So glad I used Plumb London for the repairs to my drainage pipe. First inspection by Billy was spot on and the subsequent work he carried out for us was first rate. He explained everything that was going to be done and even made sure that all drainage from bathroom was functioning correctly before signing off the work. I couldn’t ask for more. I’ll definitely use this company again and happily recommend their services.

Repair outside waste pipe So glad I chose Plumb London to carry out my repairs. Was given good sound advice throughout the process and very happy with the completed work which was done on time by a knowledgeable and courteous engineer.

The stats in the house could not be turned on, resulting in no heating at all The service was prompt, the booking was confirmed very quickly. They were able to send an engineer within the same day who came within the scheduled time slot. The engineer was friendly and he was able to identify the problem quickly. Everything was sorted out in half an hour. Excellent job

Replace a tap and replace a toilet cistern After an initial confusion with the expected day the work would be done, all went very well. Charlie the plumber was very professional, tidy and helpful. He kept me informed of what needed to be done.

Extremely professional, reliable service. Thrilled with the job. After being given the run around by various companies (I spent 3 weeks with one company trying to pin them down!) South London Plumbing rescued me from plumbing hell! Thank you very much.

Quick, efficient and courteous service. The engineer did exactly what was needed and gave useful feedback on the plumbing issues - which I could then relay to my tenants so future problems could be avoided!

We had an emergency where we had to get a plumber to inspect a gas flue which had been knocked during some construction works we were carrying out. I phoned at lunchtime and was able to get an engineer out that afternoon. I didn't have time to "shop around" for prices but thought the £120 plus VAT we paid was pretty good value considering our time constraints. We would happily recommend Plumb London to others and use them again if we need to.

Really good and locally based service for SE1 I called these guys at 8pm after combi failed. The engineer turned up at the time agreed, called ahead, was polite & knowledgeable and fixed the problem very professionally. The pricing was acceptable considering the short notice and I've definitely bookmarked these guys for any future work.

Great, fast and professional service. The service on the phone was excellent. Very quick and painless to get a plumber sent out. The Plumber was very professional and the job was done in 30 minutes to a very high standard- with a smile. From calling up as a new customer the issue was resolved within 3 hours.

Engineer called for Gas safe cert and… Engineer called for Gas safe cert and boiler service. The service was quick and speedy, with the engineer ringing to let me know he was nearby before the appointment. The engineer was polite and friendly and everything was satisfactory. Also, an excellent experience with customer service during the booking phase.

Pump replacement and power flush Engineers arrived same day to assess the work and provide a quote. Respectful and clearly explained the issue with pump and need to flush heating system. After agreeing work, then arrived promptly for job in the following week and did the job with little fuss, cleared up after themselves and made sure I was happy. Would definitely use again.

Fixing a faulty boiler. The engineer was communicative and efficient, calling me well in advance to let me know what time he would be arriving. Once here he carried out the repair very quickly and talked me through what the problem was and how he had resolved it. Would absolutely recommend.

Annual boiler service Absolutely brilliant service- easy booking, well-priced, great engineer (gave me half an hour notice before arrival too, which was very handy) who carried out a through service of the boiler- would absolutely use Plumb London again!

Leaking Radiator Reliable, skilled, and quick response from Plumb London team. Panic occurred when noticing a leaking radiator before going away. Contacted company via Checkatrade and they got in touch asap. Had an engineer out less than 24hrs. They worked around my schedule when it was suitable for me. The engineer was fantastic, explained everything in details and answered any questions. He was quick, clean and very polite.

New boiler fitted in bathroom Fantastic first rate experience having Adam carry out work at the house. Informative, very efficient and everything rolled out exactly as he told us it would. Very quick response and very happy with both the experience and the results. Top marks...

Blocked washing machine We needed a plumber for a blocked washing machine. I found plumb London on Checkatrade and they were incredibly polite and friendly on the phone (Lauren). They carried out the job very professionally and will definitely use them again.

To fix leaking radiator London Boiler Repairs and Install were super quick to arrange for one of their team to attend and fix the leak. They were responsive and I have been really impressed with the follow up after our radiator was fixed. Thanks.

I have used Plumb London for many years now and for any and every issue they are quick, efficient, and any fix has been done so well that I forget they even came! Every member of staff I have had in my home has been polite, clean, tidy, efficient. I would highly recommend Plumb London to anyone who wants a job done on time and properly.

Excellent service in my hour of need! Broken boiler, no heat or hot water in the coldest of weather. Told I needed a new boiler one evening and then they arranged to come and fit another one the next morning. No fuss or bother, cleaned up fantastically, explained everything and both the engineers were fast class. Polite, fast working and keen to please. Couldn't have asked for anything better. Will definitely recommend

Would use this company again Plumb London sent a plumber round within a few hours of my call, talked me through the work required, and completed this quickly. The plumber was professional. I would recommend this company to others.

Really good experience Really good experience. The engineers were punctual and reliable. Got a huge amount done in a single day. Everything was fully working and fully cleaned up when they left. Would definitely recommend.

Plumb London were great We had a leak in our boiler's pipework and Plumb London were great. The communication was really great, the engineer turned up when he said he would and he was very professional and helpful. I'd recommend them.

On time, but minimal attempt to rectify issue They responded to a general work request on checkatrade for a faulty electrical underfloor heating. The display module said 'Lo' which the manual implied was a faulty sensor. I offered to photograph the unit in advance of site visit, but they declined saying they worked with all underfloor heating types. When site visit, which I prepaid £50+ VAT for 1/2 hour, the engineer looked at it for 3 mins and said the panel had a faulty connection and we just needed to buy a new one and left! My husband and I disconnected the display panel fiddled about with it for about 20 mins and now it's working. What if we hadn't been the kind of people that want to try to fix things ourselves- we would have needlessly paid another £50-60 for new panel, when the engineer made no attempt to rectify the faulty connection himself. I know it was 7pm and home time, but he probably could have at least looked at it and fixed it in 15 mins, given that I had paid for 30mins work.

The work was put back a day, and the plumber arrived 2 hours later than planned, although I understand this was due to him having to work on another job and he was very apologetic about it. The work was done quickly and efficiently and the plumber gave me advice about how to best maintain the system. It's a bit difficult to say whether this will significantly improve the radiators, as it's only just been done but I've had this company do work for me before and they were able to solve the problem last time, so I am hopeful/confident.

Plumb London offers a much more efficient and local service for people that need boilers replaced quickly. British Gas are much more laborious and only charge a bit less. For Central London Landlords Plumb London give a very good all-round service including after-care.

We were previously let down by another plumbing company, and had to call these guys at very short notice - they were able to get someone out to us the same day, and worked to a very high standard - we are very impressed Would highly recommend, and use again!

I rang Plumb London after finding a leaky pipe last night and they sent out an engineer promptly on the same day giving me a 3-hour window. The engineer arrived and fixed the problem quickly and efficiently, taking time to explain the problem. I would not hesitate to recommend Plumb London to anyone.

Kitchen sink blockage cleared pronto My kitchen sink had a severe blockage that I just couldn’t shift. Plumb London were really responsive and did a truly thorough job. I couldn’t recommend them highly enough.

Decommission Dishwasher, sink and waste Fabulous speedy service. I called in the morning to request a plumber to cut off the water supply to a dishwasher and sink asking could it be done the same day or the following. Ryan called roughly an hour after to say that he would be with us within half an hour that day. He attended our offices and carried out the necessary work cleanly and efficiently. I wouldn't hesitate to use their services again.

Combi Boiler Installed I wanted to install a new combi boiler and Plumb London handled everything quickly and efficiently. One of their engineers, Ivo, did the initial visit and returned two days later to install the boiler. He was extremely diligent and worked steadily for hours to ensure that everything worked correctly before he left - and it does. Thank you!

Boiler service The engineer arrived well within the time allocated, was friendly and worked quickly and efficiently. We've used this company before and are very happy to continue using them, and recommending them to others. Reliable and not overpriced.

Boiler service, boiler repair, resolving drainage issue Plumb London were efficient, polite, on time and good at explaining what needed to be done and why. I have used them several times and would definitely recommend them.

Replacing a faulty water pump The plumber was professional, polite and efficient. The job was finished quickly and to a good standard. I am very pleased with the work and wouldn't hesitate to use PlumbLondon again.

Toilet flush broke - had to get a new Cistern fitted as old one was rusted Were very good at communicating and especially through Email and understanding I don’t work from home so working around that.

Installed a new rain shower and mixer taps on the bath and new taps on the bathroom basin. Excellent service. Left the enquiry online and someone called back within 24 hours and provided a quote. The work was booked for three days later. The plumber arrived on time and was excellent. He explained exactly what he would do and the bathroom was clean and tidy when he had finished. He demonstrated the working before leaving. There was no issue with the fact we had provided our own parts.

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

Overall happy customers Very satisfied with the final result. Our case was quite complex as we had a few engineers from different companies and no one seemed to be able to find a solution for our water tank which was constantly leaking. Then Plumblondon came to our rescue! Being 100% honest (the plan changed a couple of times from our side) there was a lack of communication at times (eg. getting a response from the management team took a few days) which made us very anxious as the problem was still ongoing. This was probably due to our case being quite complex and us requesting information (such as drawings of the work to be done). However, once we agreed on a suitable plan, the engineers made an amazing job and we can now say we are happy customers. Overall service not the cheapest however to the top standard. Would recommend to our friends and family.