Plumbers Frogmore

The service from this company is outstanding. When I had an issue with my Boiler they were very quick to arrange an appointment for one of there highly trained Specialists to come and view it. I recieved an excellent service from them, with the Specialist making sure I understood what was happening and how much things were costing and when it was understood I would need a second visit from them, it was arrange quickly and soon so as not to cause future disruption to me. They provide a wonderful office support too that can also guide you through the payments and arranging future call outs, keeping you with the same person, providing great customer care and service and it makes you feel like you are really being looked after. I would recommend them to anyone and will always use them for any future issues I have with my home.

Friendly service and good pricing model! I went with Plumb London because they only charged in 30 min increments rather than 1 hour increments/minimum which I think set them apart from other plumbers I researched. I was a bit annoyed originally when I got a call 5 mins before the close of the window given to me that they were running late possibly by an hour. But he arrived 30 mins after my given slot closed. I had Omar who fixed the Fawcett in the bathroom sink that apparently was blocked by the hard water. He cleaned the filter up in minutes so did not need new parts and advised how I could unscrew it and clean it myself in future. Very pleased with the friendly service that made up for the slight delay.

Great service from Plumb London! Thanks or Plumb London for being able to sort out our boiler issue during these uncertain times. Not having hot water or heating with a newborn certainly was quite stressful. A special thanks to Mo the engineer who did such a great job with the installation

A great bathroom refit job by Plumb London Steve da Costa was the tradesman from Plumb London who refitted my bathroom. He did an incredible job whilst being very respectful of my home and very professional in every way. I had three water leaks, one in the cupboard, one under the bath and the toilet, the whole floor had to be replaced and the leaks fixed and he did an amazing job on all. His attention to detail is outstanding as is his talent to cut and fit tiles, grouting and sealant. I feel confident that everything is fixed and sealed and it looks great. I recommend him highly.

Andrew came up with the goods again Andrew came up with the goods again. 3rd time we’ve used this company and each time no complaints. Bear in mind the short notice our turnaround was 48 hours from initial call

Fantastic service from Plumb London today. Blocked pipes no longer blocked and great advice given from their plumber Brett Boyer. I always find having to book a plumber worrying but this was all stress free. Also very competitive rates. Highly recommend.

Andy came in the agreed time period and phoned 30 mins ahead of arrival. No fuss no drama. Quick, helpful and efficient. Answered questions well. Was conscious of time spent throughout. Understood the problem and sorted. What's not to like. Good job done.

Very good Good comms, very straightforward to make the booking and the engineer was friendly and did a great job. It was not explained to me on the phone when I booked that I would have to pay for parking.

Excellent Service. I phoned this morning and someone attended within 2 hours. Not only did they solve the problem with the outside tap but they pointed out that there was a small issue with the heating. Will be using them again!

Truly some of the best service I’ve… Truly some of the best service I’ve ever had. Adam was very clear, super helpful, gave me loads of different options, and help me make sure my flat was nice and warm after they have finished work. Would recommend 100%. And thank you

Called them after being let down by my… Called them after being let down by my contract plumbers. They sent an engineer quickly who solved the problem. We needed a follow up which he provided free of charge. Service was excellent. The engineer was helpful and pleasant.

I highly recommend Plumb London I highly recommend Plumb London. Everyone that I dealt was super nice and very professional. The service was perfect and all solved very quickly. Very happy with the result.

EXCELLENT SERVICE Cannot recommend highly enough. My boiler was condemned and dangerous, no hot water or heating and 24 hours later I have a fully installed new boiler. Ivo did an amazing job and worked from8 to 6:45. Very satisfied customer!

New Boiler The engineer who fitted my boiler was incredibly knowledgeable and professional. Although I had concerns with fitting a new boiler on the 3rd floor and possible damage to the render on the outside of my property, the boiler was fitted smoothly with no problems.

Friendly and professional. He was friendly and professional. The whole service was wonderful, from the girls booking us in and keeping us up to date with time slot to the arrival and very quick remedy to our boiler issue. Really a genuine pleasure will recommend and book every time we need assistance.

Great work from Plumb London We're very happy with the work undertaken by Brandon at Plumb London. Fantastic communication, talking us through the issue and the plan to resolve it - I could see for myself that Brandon did a skilled and thorough job. Thank you to the customer team too for their quick responses and flexibility when we wanted to use different products and materials.

The guys from Plumb London are…excellent! The guys from Plumb London are excellent ... especially Andrew. I had been getting ripped for years by another company. Plumb London told me exactly what was going on and presented me with clear options for the way forward. They were the only company to understand the convoluted hearing system I had inherited. They installed a new boiler and other improvements all in the same day while being very respectful of my home and maintaining clear communication with me. Their skills and experience shone through and left me feeling very confident that would do a great job and they did! I would highly recommend them.

Mo spent a few days installing a brand… Mo spent a few days installing a brand new boiler, Nest, and a few other bits. He did a great job and everything's running smoothly. The whole experience was positive and actually enjoyable. Highly recommended!

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

Great service, really good job. Got to the cause quickly and efficiently. Will certainly use your company again.,I phoned first thing this morning and the phone was answered promptly and in a helpful manner. The plumber - Bledi- was really professional and really cared about causing the least disruption to the tiles etc and spent valuable time exploring the best way to get to problem. The leak was identified and the faulty pipe was replaced quickly and efficiently. Bledi had a really pleasant manner and tested at the end to ensure that leak had been sorted out. I will certainly be using your company again and will pass on my satisfaction to friends locally.

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

The service I received was fantastic and the guys went above and beyond my expectations. They fixed my radiator so swiftly and helped ensure that everything was safe and clean afterwards. I’ve had some bad plumbers in London and felt ripped off but these guys were great and would recommend them to others and use them again!

This is the second time I've used their services and I've been very impressed both times. I was reluctant to call someone out during lockdown but the situation was desperate and Andrew was very respectful, friendly and worked very quickly. I had a very similar experience last year when I used their services as well. Won't call anyone else now, it's quick and easy to book.

Great service again from Plumb London… Great service again from Plumb London right from the initial enquiry, to the previsit calls and the on-site works. Would recommend Plumb Nation to anyone Thanks again

Can't fault their customer service, it was excellent. Came to fix a toilet and unfortunately misdiagnosed (these things happen), but sent out a recall free of charge and then refunded without any questions when I decided to arrange alternative work. Would happily use again purely for the customer service.

Great plumbing service. Had a great experience with the plumber that came over. He was very professional and worked very fast even though the job was more complex than anticipated. He checked thoroughly that there were no issues, and was always smiling and in a good mood. Would definitely recommend this service!

The plumber was punctual. He was quick. He diagnosed the problem, explained what had happened in layman's terms and then fixed it quickly. I particularly liked the 30 minute work units. This meant that I only paid for the time taken to complete the job.

Hot water problems fixed. In order to fix my hot water problems I was given a prompt appointment: the next day. The engineer turned up on time and fixed several deficiencies quickly. I could not be more satisfied. The price was reasonable.

Far more than just plumbers this firm is the perfect solution for all Landlords, as not only can they supply a full range of trades, but they really understand the essentials of letting.. They have just taken care of pluming, electrics and tiling in my flat in a couple of days so I can now let it out and all the workmanship is of top quality, and the speed of service is exceptional. My only regret is not finding them sooner.

Needed repair on our boiler, which wend down this am. Critical problem in cold weather. Initially ordered from our electricity and gas supplier, whose contractor failed to respond for 7 hours! Contacted Plumb London at 1413 today: very courteous and efficient - engineer was there by 1610, very competent, quick and pleasant. Did the job and made a couple of suggestions as to setup and boiler maintenance. Engineer's visit followed up by a courtesy call to check as to result and service. Pricing isn't cheap, but given the speed of response and quality of service it's good value for money.

Client centric Ironically I went for another company as they offered a slightly better deal in terms of what I was looking for but Plumb London were so friendly, professional and actually continued to offer me guidance and advice after I opted to work with another firm. Great all round experience!

Excellent service will use again They were very polite over the phone to book in the work and gave me a call when they were 30 minutes out. My plumber Nick was very nice and kind enough to explain what the problem was. Excellent service will use again

Good customer experience Really good experience - our plumber listened to our problem and investigated our issue (a bad smell) and suggested we call pest control as it could be rodent related as opposed to plumbing. And then if any plumbing does need to be done after our rodent issue has been resolved then could come back. So a great customer outcome for us, but no plumbing specific feedback!

Prompt arrival to remove broken boiler Prompt arrival to remove broken boiler, install new, along with new flu piping through the roof space: a complicated job but patiently carried out by Luke & Ivo who were friendly and calm. Would recommend.

A professional and friendly firm A professional and friendly firm, they were fast to reply to my job request, did exactly what they quoted to do, and the plumber who did the job was both professional and friendly, and did an excellent job.

Great responsive service Great responsive service. Over the Xmas break they responded…came out and quoted…..repaired everything and took away the old parts and kept me informed every step of the way. Would recommend.

Friendly & efficient Timing of the appointment to carry out a boiler service shifted, but after that and once at my home, the engineer was friendly, speedy and experienced. I’ll rebook for next year.

Great Price and Service Most competitive of all the quotes I had for replacing my boiler. Very happy until I realised one tap wasn't functioning properly a few days later. Called them and they said they would have someone out that day but Mo called me on the way and we were able to troubleshoot over the phone in under a minute so great service

Excellent service, very clean, thorough job and friendly staff The Plumb London staff were extremely efficient, clean and professional. Whilst working from home I just left them to the drainage job without any issues. Friendly lads who explained everything clearly and left minimal mess. Would recommend to anyone needing plumbing, drainage or similar work doing in the London area.

I rang on the snowiest, coldest day of the year with water spurting out of my tap at the back of the house. Not only did I have a plumber round within 2.5hrs, but he was polite and offered loads of advice for the cold weather. Thank you.

Excellent job on our leaking shower room Mo came in some weeks ago to fix the leaking shower room. He started with the major job of taking out the broken floor tiles. He discussed possible solutions and suggested installing a one-piece resin shower tray. This had a long delivery time from the manufacturer, but Mo came back with it last week and spent two days installing it. We are very pleased with the result and the excellent workmanship. Thank you, Mo. We will be recommending you to other people.

I needed a plumber for my tenants, Plumb London were very efficient, prompt and on time, I recommend them highly, I was kept up to date with everything they had to do before it was done, which impressed me.Will definitely use them again if I have to.

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

Overall happy customers Very satisfied with the final result. Our case was quite complex as we had a few engineers from different companies and no one seemed to be able to find a solution for our water tank which was constantly leaking. Then Plumblondon came to our rescue! Being 100% honest (the plan changed a couple of times from our side) there was a lack of communication at times (eg. getting a response from the management team took a few days) which made us very anxious as the problem was still ongoing. This was probably due to our case being quite complex and us requesting information (such as drawings of the work to be done). However, once we agreed on a suitable plan, the engineers made an amazing job and we can now say we are happy customers. Overall service not the cheapest however to the top standard. Would recommend to our friends and family.

The Plumb London company responded to my burst pipe emergency immediately and effectively. With water flooding my kitchen i was very stressed when i called. The staff were reassuring and responded to the call proactively getting a plumber to arrive at my home within an hour. The plumber worked very swiftly and efficiently to fix the burst pipe and was thorough in checking over the other related pipes for faults making recommendations for improving the safety. The charges were super reasonable and I am delighted to find a local company who i can rely on.

I can’t recommend these guys enough! An engineer (Mo) was sent to our property within a couple of hours of my request and was honest, polite and diligent. He said we need a new boiler and quoted me instantly for the boiler he recommended for our home. The next day Jack in the office set up a call with himself, Mo, my partner and myself to finalise next steps and costs. Everything was agreed so easily and Mo arrived at our house the next morning with everything. He worked all day on installing our new boiler and was so lovely and worked with minimal disruption to us. He was super efficient and went above and beyond for us. At the end of the day, he cleaned up everything so well and even wiped down the surfaces where he has been working and swept the floor. I’ve never seen this level of care and respect before. I am honestly so impressed and would never have another plumber come to our house again. You can trust them and they do a good job at a competitive price with smiles on their faces. Mo is terrific! Our new boiler works perfectly and our home is lovely and warm!

Excellent Communication Communication with the service team was very informative and helpful in arranging the appointment. Engineer called and the service team called prior to the appointment to let me know they are attending. Engineer was courteous and did the checks thoroughly. All communication was prompt and helpful.

A brilliant solution The customer service and quality of work I received from Plumb London was great. I engaged them to fix a broken and leaking shower diverter tap that could not be replaced like-for-like. They took the time to investigate the issue and solve the problem by sourcing a replacement cartridge that meant we could avoid removing and re-doing the tiling - which would have been very expensive and inconvenient. I now have a shower that's just like new!

Extremely professional, will definitely use again. From the polite lady on the telephone booking my appointment and the most extremely professional, polite and knowledgeable young gentleman that attended my property to carry out the service. I could not state how pleased I was with every step of my booking. The young gentleman was a very great asset to the company I would recommend to all. Extremely good experience

Professional, thorough and available We were upgrading our boiler system and fixing pipes. The engineers were very professional - their work was very neat and thorough. They conducted a lot of tests staying as late as required to complete the work on time. They made themselves available to ensure we were comfortable with the renovation work that needed to happen. While on the job, they identified issues and fixed them as they were progressing. I would recommend using their service

Great service, but had to reschedule The plumber who replaced my radiator was friendly and worked quickly! I'm no expert, but I think he's done a great job, too! We had some trouble arranging a time for the works to be completed, and had to reschedule a couple of times due to Plumb London's availability. This didn't bother me, but temper your expectations if you have limited times when you can stay home to receive the plumber.

10/10 Called up from their number on trust a trader, got a same day appointment for the leak in my kitchen that had unknown origin. Brandon then came over a few hours later, identified leak, popped out to get a replacement part and came back and fitted it. Professional, friendly and quick, couldn’t ask for a better service.

The work was done but I’ve been overcharged I was offered a £10 refund on the service to write a review. The initial consult lasted around 30mins and the issue was found. The cost of that was £108 which I was told would be included in the final fee if I went ahead with Plumb London. The quote arrived - two hours work for a change of T-joint and new tap! The tap was £100 and the T-Joint was a ridiculous price too - you can buy a multipack of T-joints in screwfix for £10! And the new tap like for like is also in screwfix for £20. I phoned to question the quote and they reduced it to one hour plus £40 tap and £16 T-joint which is still a ridiculous price but it just needed fixing so I accepted. I’ve just noticed they charged me for the work and the additional £108 so have requested a refund as I was told this would be included. The customer service was easy to get through to and the engineers were happy but they take your credit card details before they even turn up, so you don’t get a chance to decline payment request if they’re over charging. Looking forward to my £108 refund and my £10 refund for this review.

Absolutely fantastic! Couldn’t have asked for a better service. Work carried out was faultless and to a very high standard - exactly what we asked was delivered. Will for sure be recommending & use again for any other work we may need. Thank you!!

Lee was very professional Lee was very professional, punctual and above all fixed our boiler! He also had a quick look at a small issue with a radiator for no extra charge. Will definitely use Plumb London again and will ask for Lee

Great service - issue quickly resolved Very quick to respond, really polite, efficient engineers, went out of their way to ensure same day repair including having part couriered to make this possible. Very happy!

I was informed i would receive a… I was informed i would receive a message 30 mins before arrival of engineer, but i did not receive this. The engineer was polite and efficient. He fixed 2 out of 3 problems. I was informed i will receive a quote for the other issue shortly. The engineer was on site for 1 1/4 hrs, but I was charged for 2 hours. Not too happy about this.

Excellent service Excellent service - Adam identified the problem quickly and implemented a short term fix before coming back to put in place the long term fix two days later. He completed the work quickly and explained clearly what was happening and all options I had, allowing me to make an informed choice.

Needed a plumber same day for an… Needed a plumber same day for an increasingly fast dripping tap. Went via checkatrade and plumb London got back to me within minutes to confirm they could do the job. A “ very nice” plumber had visited by lunchtime and replaced the taps ( for an eye watering price needless to say!) I wasn’t there but my Mum’s carer said the plumber was really polite and did a great job.

Matt the plumber was absolutely superb Matt the plumber was absolutely superb. Came when he said estimated the cost correctly, did tge job perfectly ...I would use Plumb London for all my plumbing needs in future.

The plumber arrived on time on both visits. On the first visit, they diagnosed the problem quickly and recommended the replacement pieces for the system. Once the pieces arrived, another visit was made to install them, and now everything works fine. Bonus fact: The plumber was polite and courteous. We have the habit of removing our shoes when coming into the house, but we usually don't ask people doing services in the house, as it's a bit of a hassle for them. But plumber noticed that and removed their shoes without us saying anything. Actions Share

Boiler Repair Great communications with main office and with technician as well, who arrived punctually to the job, was professional, very friendly and carried out the work in a timely and skilled fashion.

Excellent in every way Excellent! So happy with everything- Mo worked flat out and did a brilliant job and cleaned everything up afterwards - I’m so impressed with this company and would absolutely recommend them. I will definitely use them for all future works.

Excellent experience with Plumb London Excellent experience with Plumb London. Charlie diagnosed our problem quickly, and explained clearly the work that needed to be done. All fixed quickly too, and within a few days of identifying the issue. The Customer Service team were friendly and informative too.

Really good experience Really good experience. The engineers were punctual and reliable. Got a huge amount done in a single day. Everything was fully working and fully cleaned up when they left. Would definitely recommend.

Plumb London were great We had a leak in our boiler's pipework and Plumb London were great. The communication was really great, the engineer turned up when he said he would and he was very professional and helpful. I'd recommend them.

On time, but minimal attempt to rectify issue They responded to a general work request on checkatrade for a faulty electrical underfloor heating. The display module said 'Lo' which the manual implied was a faulty sensor. I offered to photograph the unit in advance of site visit, but they declined saying they worked with all underfloor heating types. When site visit, which I prepaid £50+ VAT for 1/2 hour, the engineer looked at it for 3 mins and said the panel had a faulty connection and we just needed to buy a new one and left! My husband and I disconnected the display panel fiddled about with it for about 20 mins and now it's working. What if we hadn't been the kind of people that want to try to fix things ourselves- we would have needlessly paid another £50-60 for new panel, when the engineer made no attempt to rectify the faulty connection himself. I know it was 7pm and home time, but he probably could have at least looked at it and fixed it in 15 mins, given that I had paid for 30mins work.