Plumbers Ilford

This company was a very thoughtful in all ways. They made me reassured at all times. They were efficient and very “human” during these uncertain time’s. Gave some amazing advice. If I could give more than 5 stars I would do!

He turned up on time He turned up on time. Looked at at what was wrong and he new straight away he just got a washer out of his pocket and fixed it. Job done. This shows a lot of knowledge, experience and professionalism.

Needing a plumber to replace my leaking boiler, and having no real experience of plumbers, I chose Plumb London because of the good reviews it had received on Yell. I phoned them on Wednesday morning and they arrived within a couple of hours to provide a quote for a replacement tank. Their supplier was able to provide the part on the following Wednesday and they installed it the next day, without any problems, arriving at about 10:30 and completing the work by 17:00. Throughout I found both Ivo, their engineer, and the back office staff courteous and helpful. Ivo was punctual and I was not kept waiting. I was kept updated throughout on the status of the new part with their suppler, so that I could be sure that everything would be ready for the installation, and that I would not have to take a day off work for nothing.

Great overall service and delivery. Will use again Great experience from initial visit for a quote and then the subsequent work. Honest advice initially, professional manner in our interactions. Punctual. More expensive than solo traders but I think worth it. Will work with them on other projects too. Hopefully found a trusted company I can use on an ongoing basis, which is not easy to find in London. Excellent call centre service (jack) and electronic billing. Very professional.

The service was excellent. The engineer came within an hour. He was knowledgeable and explained everything. He diagnosed the problem quickly and went to collect a spare part, fitted it and gave general advice. My boiler is now fixed and guaranteed for a year. Exceedingly happy!

this was the fourth company I rang before I could speak to a human being and make arrangements; a great bonus, as far as I'm concerned. The plumber could not come on the day arranged, but I was contacted and apology given for the inconvenience. The plumber was prompt, polite and did the job efficiently, and was very helpful in advising me on possible future jobs. Although it was expensive, as most plumbers would be, they charged for half an hour, which is good if you only have a small job. It seems to be a very professional company.

The service was prompt and efficient and the plumber was professional and polite. There was a bit of a snag with the first job (one of the new taps was squeaking badly when switched on). But the issue was dealt with promptly and efficiently. Overall very happy with their services and would recommend.

Very big thank you Plumb London for attending property and carrying out works . I would highly recommend this company and their staff . My property was attended by Charlie , to carry out the works . I can only express enormous praise for his work , he is truly a credit to this company . He was very competent, polite and has excellent knowledge in his field . It is so very rare to find such an excellent Plumber. Nothing was to much trouble for him .

We where ungently in need of a new boiler 2 years ago and when we searched on google Plumb London came up. They were very helpful and accommodating so we didn't stay without hot water for long. There email reminders regards the yearly checkup us also very useful. Johan

Great reliable serviceThere was a certain confusion as to the timing of my second visit, after a very swift and useful preliminary visit to spy out the land.and get the heating and hot water temporarily back on. The full second visit was thorough and excellent and the whole system including now functioning radiators on the 4th floor seem fully set for many months. Thank you.

Connor the office manager is a great… Connor the office manager is a great communicator. Able to simplify convoluted request and sort it out. Nothing was a problem, work carried out fast and effectively. I would definitely recommend.

I was impressed with the professionalism, communication, speed and quality of work. I was impressed with the professionalism of Plumb London who were very communicative and rapid with their work which was completed to a high standard.

Hugely professional service The whole service from start to finish has been very professional with good communication throughout. Matt, Brett and the team were all a pleasure to deal with and were very careful with things in the house and helpful all round. I would highly recommend them all.

Exceptional service! I highly recommend using the service. Louise offered on the day call out service at no extra cost. The plumber was extremely knowledgable, kindly walked me through all the issues and then promptly fixed 2 of my issues within 20 minutes. I will be recommending to all my friends! So refreshing to have good service at an affordable price.

Problem solved We needed a new gas boiler installed with flue and hatches to bring it up to modern gas appliance standards. Complicating the install was the fact that our flat was high up in a tower block with no possibility of external scaffolding or access. After speaking with multiple companies, getting a few quotes and opinions, we were despairing at how hard it seemed to find a reputable company that would still give a reasonable quote. Plumb london sent one of their top engineers out free of charge, who had experience working within the same building on prior jobs. He gave us a detailed guide to the process, options for gas and electric installs, and a quote range that was very reasonable. We were given confidence that we weren't being ripped off, and the install process went very smoothly - work began at 9.30 and was finished by 2. And to top it all off the final cost came in below the mid-range of the quote they supplied us. Honestly - fantastic service, great team and a great relief to just know that you're having a job done by proper professionals. 5 stars.

Arrived when expected, diagnosed and reported problem with options to consider, advised different costs, went off-site to collect necessary parts returned and installed new parts. Problem solved! Very nice, very open, very honest plumber!

Positive: Quality, Responsiveness, Value Had a few plumb jobs I needed doing alongside my regular boiler service. Had a fantastic job completed without a fuss. Just left him to it whilst I pottered around doing some jobs of my own. The plumber offered suggestions on how the job would be best done and all is fine. Would recommend Plumb London any day.

Shower refit. Steve was contracted for quite a large job in my bathroom and was absolutely great - he kept me informed every step of the way and the end result was really good. Would highly recommend and well priced!

We've had technicians from Heating Central over to work on two separate occasions, and the service was excellent both times. Reliable, friendly, get the job done quickly and well. Very happy to recommend them.

Quick response, punctual and professional Quick response, turned up on time. Knowledgeable and professional approach. Took safety issues very seriously. Cleaned up thoroughly and took all waste materials away. Of course, not a low cost option, but replacing a boiler is not something to cut corners on!

Boiler service and plumbing fixes Arrived in agreed time slot and worked efficiently to service the boiler and fix leaking bath and replace tap and waste. He explained the work required after I described the issues and left him to it. Will be very happy to use again.

The plumber fixed the toilet leak and improved on its original, bodged installation, adding an isolation valve for safety. He was efficient and polite and got on with the job. The final bill was not exorbitant but plumbing doesn't seem to come cheap.

Competent, friendly and efficient. Will and Russ were friendly and reassuring and just got on with the job quickly and competently. It wasn’t an easy job either, laying new gas pipes behind kitchen units. I would use this company again.

I was told to expect the engineer between 11.00 and 3.00. He came at 4.15. Boiler in good condition, so it only took him 15 minutes to check it. Checked the gas supply as well - something that my previous chap had never done.

Extremely quick service - recommended. Despite the ongoing Covid situation, Plumb London were able to send a plumber to review our boiler within less than an hour, and the relevant parts were replaced within 24 hours. A huge relief after a cold night! Not the cheapest around, but great service - we really welcomed the extra Covid safety precautions in place. Will use again!

I had an issue with a leaking boiler I had an issue with a leaking boiler, a gas engineer came and was very professional, thorough and explained what needed to be done. He took his time to diagnose the issue and propose next steps. Very happy with the service

A day late but good work. They were supposed to arrive at 9.00 on Tuesday. Shortly after 9.00, I received a phone call to say they would be here in ten minutes. At 10.00 I received another call to say that their van had broken down and that they would come on Wednesday. I was not best pleased, However, when they did arrive, they did the work efficiently and left the place clean.

Very efficient service. Everyone on the customer service team, was very friendly and helpful. The plumber Adam was brilliant. Very friendly, thorough and knowledgable. Explained everything that he was doing, as he was doing it. And went above and beyond what was expected of the service. I immediately received a follow up call, to ensure I was happy with the job. Would highly recommend Plumb London, and would definitely use them again!

Very prompt service. Thorough qualified check of boiler including external flue emissions - no one else had done that before. Very thoughtful engineers, who also remedied minor issues with radiators. Certainly worth using again in this regard.

Plumb London were fantastic. They were able to provide a same-day service for a low cost. The engineer Simon did a great job running all the correct test and explaining the next steps to me. Great service from a great local company - I would definitely recommend using them.

The service provided was excellent. The engineer, Besi, turned up exactly on time and carried out the job swiftly and efficiently. He cleaned up all mess and provided some useful information and advice. I will definitely be using this company again.

From the first visit to diagnose the problem with my boiler to the second visit to fix it, all went very smoothly. Communications about appointments were conducted efficiently and Adam the engineer clearly explained what needed to be done. His repairs were carried out as promised and with no mess, and I now have a working boiler again.

Amazing service! We had been 20 days without a working boiler and gone through two companies who were uncommunicative, unhelpful, messy and failed to turn up when promised. Finally found plumb London who diagnosed, quoted, sourced and installed a new boiler for us in less than 24 hours. The installers were polite and excellent and didn’t complain even when they were still finishing the installation at 10pm. Also, they put everything back the way they had found it. Wish we had stumbled across Plumb London first - would have saved us loads of stress.

Prompt and efficient I was dreading having to get a plumber for the leak on my piping, as I've had bad (and expensive) experiences with plumbers before. I picked Plumb London as they had a published local address and good reviews online. I got through on the phone quickly, got a time slot which they stuck to, and the plumber was efficient, polite and tidy. He explained what he was going to do and what the costs would be. The finished job looked good and I was greatly relieved. I would definitely use them again (but hope there won't be a need to!).

I would highly recommend Plum London I would highly recommend Plum London. They provided me with a prompt and courteous service when I was experiencing problems with my toilet. They kept me up to date with details of my repair and Brandon was punctual, polite and efficient when it came to fixing my toilet. Will definitely use again in the future.

This is the first time I’ve used Plumb London and would highly recommend. Matt arrived within the allotted timescales given, was very polite and helpful, explaining the problem and what needed to be done and giving us costs and options. We’re very happy with the quality of work and would not hesitate to use again. Thank you.

Great job. I spoke to Luke on the telephone who was very helpful and sorted out the appointment very efficiently. Charlie arrived promptly, sorted everything out and took the time to test and explain the issue to me. Very professional, friendly, polite service. Would definitely use them again.

Had a serious toilet problem; same day response, identified the problem, gave me a temporary fix. Returned promptly next day with replacement parts and and completed a permanent repair quickly and efficiently. The engineer was terrific; friendly, helpful, took me through the whole problem so I knew exactly what was going on. All in all avery good service.

It's always a risk when you pluck a company out of the ether to do a job. However I have no hesitations in recommending this company. I rang first thing this morning and three hours later the job, a radiator that needed refitting to the wall, was completed. The two workmen were polite and professional. The price was as agreed. I have more jobs that need doing and I feel very comfortable inviting Plumb London to complete the work. Highly recommended.

I have a problem with my water on the top floor, you cannot have a bath and shower going at the same time. I rang Plumb London who sent two very nice men out, they check a few bits and pieces and then said they would come back to me later with some idea of what can be done, I am waiting to hear. That was last Thursday, today is Monday, I expect to hear today with a quote. Very efficient company so far.

Prompt and Professional - Thank you! Really prompt and professional same-day service for a non-urgent boiler problem when our usual plumber was out of action due to COVID-19. Thank you Plumb London, would definitely use you again!

Excellent service Based on recent experience I would strongly recommend Plumb London for gas boiler and central heating issues - quick and efficient, very reassuringly competant, £ competitive, friendly and professional, - thank you Adam!

Plumb London is the sort of firm one… Plumb London is the sort of firm one works with for a lifetime. Conner is by far the most competent engineer I have known during my 13 years as a homeowner in London.

Great work from Brett at Plumb London. There was a leak in my bathroom (from behind the toilet). From the service I received from the team in the office to the service that Brett provided I am so impressed. They were professional, speedy and honest. The main thing for me is having a company I can trust doing the work. The work was professionally done, completed swiftly and I was well advised. Thanks again!

My boiler broke down during Friday night, I phoned Plumb London on Saturday morning, Adam arrived within 2 hours and made a diagnosis and within a short time I was sent quotations for two possible options. I opted to have a new boiler and by Monday afternoon it was installed! At every stage all the personnel involved - Adam, Conor and the two delightful Bristolians on the swtichboard - were at all times polite, helpful, clear in explanations, efficient and prompt to respond. Excellent service. I have already recommended them to one friend. Margaret Musset

Replaced our old boiler with combo system. Responsive to quote and sent good engineer to do it who gave us confidence they would deliver so went with them despite not being cheapest. Did a great job at short notice, on time and high quality. System tested and clearly explained. Good pre and post job support from head office. Would recommend highly.,One of three companies to quote on a boiler replacement. Quick to send an engineer to do the quote and he did a thorough inspection that others did not. Whilst they were not the cheapest we had most confidence they could deliver on time and quality. They did not disappoint. Engineers prompt and polite, worked hard and tested and explained everything well. Also cleaned up really well. Good head office support and follow up. Would recommend.

Fast service and great job - many thanks! Only issue was some staining left by engineer which will need white spirit to clean up. Would have been nice for engineer to do this either at the time or at a later date.

Fantastic company - helpful, efficient, friendly, reliable, trustworthy. They came on the same day I called, and did a great job installing my new boiler. Adam explained how to use the new boiler and thermostat very clearly and patiently which was really appreciated as I am not tech-savvy! Great service.

Adam was on time Adam was on time, polite and very helpful. He identified a gas leak but was able to return the same day to remedy the problem so that we were not left without heating or hot water over the weekend in January. I would highly recommend this company

Really reliable service each time Really reliable service each time. Friendly engineer who explained things clearly and easily and also offered helpful tips. Great communication from the office if engineer is running late or appt needs changing. Would definitely recommend!

Very professional and friendly service Very professional and friendly service, which I am extremely satisfied with! I had arranged an appointment for the middle of the working day while I was working from home, and the disruption was minimal - it took a minute to explain the issue, then carried on working in another room, and 45 minutes later the plumber let me know it was sorted. I would highly recommend

Very responsive, high quality work, excellent communications A boiler replacement done at short notice. A great job, performed very quickly, and with some excellent, pragmatic advice given on the options and the best way forward. I was very pleased with the service and will use them again.

Positive: Professionalism, Quality, Responsiveness We had a few holes in our downstairs toilet soil pipe so I got in touch and they sent the plumber round the next day to have a look and provide a quote. He was polite, professional and during the COVID outbreak, ensured he kept 2m away at all times and wore gloves. After inspection, he explained exactly what needed doing. This was followed up by a phone call and a fixed quote online. We accepted and quickly arranged the repair work. He arrived promptly and it look less time than predicted. He got me to check before he sealed up (which he did a great job of) and again, always polite and friendly. He also threw in a free flush repair! Second time we’ve used Plumb London and as always, excellent job and highly recommend them! Like

Top rate plumbing service for central London I have used Plumb London for a few years, and they have always proven reliable. I live in the centre of London so getting anyone to come here is usually a bit hit-and-miss, but Plumb London hasn't let me down yet. Their engineers are always professional and get the job done quickly.

Top notch service. Polite call taker who gave all the details I needed and took the information the plumber needed. The plumber arrived a few hours later and fixed our boiler within an hour. He was professional, friendly and gave great advice. Highly recommended!

Good service Had two visits recently. First one delayed a bit due to a difficult job before mine which is always a bit frustrating. Omar gave me clear advice on a job I wanted doing. A quotation was raised within a few days and the job completed efficiently by Omar the day after I had accepted quote. 'Phone communication with the company was good. Third time I have used Plumb London and I hope the good standard continues.

Fantastic experience We had a great experience with Plumb London. We called with a leak that needed urgent attention and when we called Louise was very helpful, professional and friendly. She was able to get an engineer out within 3 hours of our call. William, our engineer, was equally professional and very knowledgeable, fixing the problem quickly all while giving clear details of how he fixed it. He was also able to source parts from elsewhere in the city on relatively short notice. Overall a great experience and I’d certainly use this company again in the future.

Overall professional, and good communication I removed one star only because I booked quite an urgent same-day service first thing in the morning, and only at the end of the work day was told that unfortunately the appointment can't be met. However, the plumber did come first thing the next day, and was very pleasant and professional. Likewise the communication with the office was always clear, informative, and friendly, and I got a text confirming the details after every phone conversation. The eventual fix was done quickly and well.

Boiler Repair After contacting Plumb London I was given an appointment for the same day. I was given a time slot when to expect the engineer and was advised the time he would arrive. On arrival the engineer was very friendly, polite and professional. He knew straight away what was wrong with the boiler and set to work to fix the fault. I would definitely recommend your company for boiler repairs.

A good job Good to see Besi again - he got all our radiators working and showed us what to do if one fails again. He also recommended that we keep the existing radiator valves, since new ones are all made of plastic and don't last nearly as long. So - good service, good advice and no 'hard sell'! Thank you!. The reason for 4 stars rather than 5 is that there was a bit of a mix-up over the appointment - no-one turned up the day first arranged so we had to re-book. However 2nd time lucky!

A Very Pleased Customer I am extremely pleased with the services of Plumb London. My boiler stopped working on Sunday and I had no heating or hot water for two days, as Monday was Boxing day. I called a gas engineer from a different company first, but after spending an hour they were unable to identify the problem. I called Plumb London for a second opinion. Luke, who took my call, was very polite and reassuring about the quality of the work of the company, which put me at ease. Adam the Gas engineer attended punctually, he was very professional, polite and you could tell that he knew what he was doing. Within 10 minutes he identified the issue and my boiler was back on working perfectly and I was so impressed. In 15 minutes work was a wrap and I'd definitely use this company again, and would recommend them. Joanne

I have called upon North London Plumbing and Heating for their services numerous times now, usually coming on the same day as my call. Their team are fast, friendly and efficient and always do a great job!

Amazing service and installation from a fantastically professional and friendly team. They installed a new boiler on a bank holiday with 1 day’s notice at no extra charge and with minimal disruption to us. It made what could have been a stressful situation very simple and stress free. Thank you!!!

Excellent Service Excellent Service. Ryan the plumber was on time, always kept in contact and did the job! ( repaired the shower unit) The office also let me know what was going on at all times, and the cost was also reasonable! Would recommend !

We had an issue with our boiler and called Plumb London to fix it. Rates are reasonable, everyone I dealt with on the phone was very helpful, and the engineer diagnosed and fixed the problem swiftly. However, booking a time for them to come that didn't conflict with my own working hours (9-6) turned out to be pretty difficult. The engineer for the initial diagnosis was running three hours behind (which I found out an hour after he was supposed to arrive), so I had to reschedule, and he ultimately arrived three hours after scheduled for this rearranged appointment. Both occasions required me (needlessly in the end) going into work late/leaving early. After I complained, the company offered to discount my diagnostic bill for the inconvenience, but only if I went on to book the quoted repair work with them, which is a little less than generous in my opinion. Getting said repair work booked in was tough too. It took multiple calls (and some promised callbacks that never came) to get it scheduled, plus some confusion from Plumb London's end the day before the appointment about what had actually been arranged. Still, everyone I dealt with was pleasant, and the problem has now been resolved thanks to a very good engineer. If you work from home and can afford to be flexible with your appointments, you won't have a problem. But if you have a tight schedule, it might be better to go with a more established local place.

Very professional company I contacted the PlumbLondon twice. The staff who answer the phone are very efficient. I appreciated only being charged for the initial call out. Both plumbers were very professional and could explain what the problem was. I needed to replace a tap and was a bit disappointed that there is a minimum charge of an hour if you provide your own rather than get them to buy one for you.

Routine service - your engineer says all is well - hope he is right. Arrived in timescale agreed, calling me 20 minutes in advance to give expected arrival time, and all was left tidy when he finished. Helped me to reset thermostat and timer heating controls, which I can't see clearly in their position above my head..

Excellent job and advice Our problem was swiftly diagnosed and various options given on how to proceed. We needed a new boiler and I am confident we were well-advised on the best new model and warranty. Oruc returned a few days later and did a neat job, completely painless for us. Highly recommend this company- we will retain them for yearly servicing.

We recently used Plumb London for the first time after having had a disappointing experience in the past with other local plumbers - this was a real difference! It was very easy to arrange the appointment and on the day we were kept advised of the timescales - he was running late due to traffic - but I was called twice: once by the office and once by the plumber on route to let me know. When he did arrive he explained in detail what the problems were (he was fixing two different leaks in the kitchen and the bathroom); what he needed to do to fix it; what parts he was going to get, from where and how long he was going to be. When one of the leaks turned out to be a bigger job that expected he gave me options and went above and beyond to resolve the problems. Afterwards he cleaned up and apologised for taking so long but he clearly was meticulous and wanted to get it right which I really appreciated. He was the model of a professional tradesman and I will now only be using them!

I've had huge problems with our hot water and heating system for the last 3 years and this is the only plumbing company that managed to resolve our issue. Engineer Pavel was very experienced and confident in his work. He went an extra mile and carried out safety checks long after the work was finished. Customer services of Plumb London are also great, as I received calls to let me know when the engineer was on their way. I will continue to use this company as they tick all the boxes when it comes to experience and quality of the work.

I phoned Plumb London because water was leaking from the WC onto the bathroom floor. Chris arrived at the time expected and diagnosed the problem very quickly. He then went to get the parts and came back within half an hour and did the repair. He cleaned the area thoroughly and was very efficient. I will definitely call Plumb London again if I need more plumbing work done.

Answered the phone straight away, took all relevant details, got someone out to me within a few hours and even though they gave a 4 hour time slot they were accommodating in terms of allowing me to say I would not be there at 12, but back by 12:30pm. Engineer was good, identified the issue straight away and only needed 30 mins work to get it done. Efficient and didn't mess around, which is good when you're paying per 30 mins. Would recommend and use again.

Great service and very friendly engineer who was very knowledgable and helped sort a problem I had with HomeServe after a boiler health check. Easy booking process and friendly staff, would definitely use again!

Positive: Professionalism, Punctuality, QualityGreat service. Andrew arrived within an hour of my call. The job was done during lockdown, so the guys in the office made sure the entire process was undertaken using proper social distancing. Andrew did a perfect job and was very diligent in explaining what he did and why, and how to avoid future issues.

Very satisfied with the work done by James and the quick response by Plumb London. The total response time from my intial call to resolution was about 3 hours, work was carried out efficiently and everything was cleaned up perfectly. Would definitely use Plumb London again.

A good experience for a new boiler installation I had a new boiler installed yesterday and I'm very happy with how it went. Engineers Connor & Brandon were personable and knowledgeable, punctual, and efficient and everything was left clean and tidy at the end of the day. Plumb London is probably not the cheapest but my experience was definitely good value for money. No hassle or unexpected costs for little deviations from what was expected (an underlying fear I have when having this sort of installation/work done).

Plumb - Highly Recommended Efficient, professional and smooth running company - you can tell Plumb have been in the business a long time. I had two engineers see to a kitchen tap issue, both were very polite and good natured people, as were the team booking and organising the visits. Will be recommending to my friends in the area. Thank you!

Great friendly service. Same day appointment. Turned up on time. Even though the work was done quickly it felt like a proper job not a quick fix like the previous company we used. Overall reliable and trustworthy.

Job well done! Very quick and easy service in having some pipe work cleaned out and replaced. Brett was clear about what he was doing (and what we need to do to take care of the system) and left everything in perfect working order!

Super-fast response, accurate diagnosis and fast return to fix with part. I’d mark 5 stars but the hourly rate is pretty high as was the mark-up on the part. That said, p’raps it’s worth it to have a fast and 100% effective service. You get what you pay for..

Replacement Shows and Tray Seal Had a leak coming from the shower, Matt came round and quickly diagnosed the problem and explained what needed to be done (replacement shower and shower tray seal ) Stated the job would take between 2 and 2.5hrs. However unlike other firms, he couldn't estimate that duration and had to go for 3hrs, which felt unjustified given the time estimation and the relative predictability of the job. Matt ordered a new shower, which I didn't see but I did confirm with operations over the phone it was the same design as my current shower. When the shower was fixed this wasn't the case, with the taps been a different shape to the sink. I should have asked to see the shower but it should be standard procedure to show the design before ordering. The fitting of the new shower was done professionally and to a high standard (though communication on when it was going to be done was patchy). Matt was friendly, wore PPE throughout and did an excellent job. The job easily took the time estimated but couldn't be quoted for. I would use the company again and would highly recommend Matt. They should review the agreement process for replacement parts (make sure they show the parts), review the ability to quote half hours and ensure clear communication throughout the job.

Excellent job and customer service. Really responsive on queries and helpful. I felt Matt who came to change my taps and sealant did an excellent job. Polite, friendly and did a really neat job. Also left the bathroom tidy and clean afterwards. Would highly recommend as I’ve had a couple of horror plumbers from elsewhere in the past.

Paul was very efficient and knew what… Paul was very efficient and knew what the problem with the boiler was immediately. Which he was able to resolve , and everything was left in good working order. I’m really happy with his work and that the problem was resolved quickly and efficiently.

Brandon did a fantastic job of tracing… Brandon did a fantastic job of tracing and fixing a slow drip coming from somewhere under the floorboards. I wasn’t sure how he would ever find it without pulling up half the floor, but he did it with minimal disruption.

We had our new boiler installed by Plumb London in 2013 and have subsequently used them for services each year. They are great - very reliable and efficient and always turn up when they say they will. The engineers know their stuff and make you feel reassured. I would recommend!

Very professional and helpful plumber Very professional and helpful plumber, arrived in good time, repaired the tap and gave advice for future. The bill was as agreed prior to the visit and there were not any hidden charges. Very happy with the service received.

Excellent service from Chris the Boiler Engineer Chris replaced a very old boiler and was professional, friendly, on time and tidy from start to finish, Very impressed with how quickly it was all dealt with, and the follow up happened exactly as promised

Good service across three visits Great service, even during a busy period and a cold snap in March we had engineers coming soon after we'd made our bookings to sort out the boiler and then central heating system, which had multiple issues that needed to be resolved in turn (and were). Friendly, professional, good at explaining the problems, and above all quick at getting things sorted.

Radiator disaster fixed - Brilliant work! I had a radiator fall away from the wall, on January 2 of all days, just as I had started work for the day and immediately panicked - rubbish start to the new year. I have no experience with plumbing and was afraid a pipe might have been broken or could break unless it was fixed ASAP. I immediately jumped on checkatrade.com and found Plumb London, with impressive reviews. I called them up and spoke with Jake from their customer service team, who listened to me and understood the problem, then immediately arranged for someone to come out that same day. Just a few hours later the engineer, Ryan, showed up and quickly fixed the problem by disconnecting the radiator and capping off the pipework to ensure no further damage or problems until a new radiator could be installed (or the old one re-fitted). Both Jake and Ryan were very friendly and professional from start to finish, and I really appreciated their quick response and great work in helping me out that day. Please consider Plumb London for any work you might get done, emergency or otherwise.

Had a leak coming through the ceiling from the bathroom above. Our plumber was able to come round at short notice and quickly find out what the problem was, then fix it the next morning. Very happy with the service.

The two guys that came to my house were very professional and reassuring the work they did was done to fit in with my schedule and with as little up heval as possible.I got the company from the internet and the reviews promoted me to ring and book them to come to my house . I would for sure recommend the company to any one needing their there services. Thank you once again Mrs Buckle

Called these guys out due to needing a plumber. I bought a part that i was unable to fit and unsure as to if there was a further issue. A plumber was sent and he fitted the part and gave the advice we needed. Brilliant help in an emergency would recommend Jay

The appointment was booked for the next morning, I got a call 30 mins before arrival, the plumber was polite and efficient, and the cost was reasonable. What more can I say? Very pleased, definitely recommend.

Easy to book a convenient appointment. Engineer arrived on time. Very courteous and thorough boiler service (did everything on the Which magazine boiler service checklist). Identified a fault and fixed it there and then. Decent price. Would definitely recommend!

Excellent Plumb London Plumb London is one of the best companies I have ever dealt with. All the staff are friendly and very helpful and the standard of work is excellent.I will recommend them to everyone

Really positive experience! They arrived on time, were courteous, knowledgeable, explained everything carefully and offered good suggestions. They were very friendly yet maintained 100% professionalism.

Excellent service Had an issue with our hot water not working due to a broken valve. Two visits were made to my property to fix the issue. Both times the engineers were on time and provided an excellent service and explained what they were doing. I was also contacted regularly with an update on roughly when to expect the engineers to arrive at the property which was greatly appreciated. The problem was fixed. Overall I’m very happy with the service and would use Plumb London again.

Matt was very friendly and helped fix… Matt was very friendly and helped fix my issues quickly and efficiently. He explained what he was doing every step at of the way. Will definitely use them again.

Great customer service - do what they said they would! The pump on the shower had given up the ghost. we needed a new one... who to trust? Plumb London. They came looked at what was needed - gave us a price. said it was hard getting parts. gave us two dates but said the first was unlikely due to parts shortage. came and fitted it a week later. The pump is a good one - mid range - fair price. very happy with the service. The fitter was a delight, would highly recommend and we would use again.

Reliable Reliable, friendly and efficient service. I’ve used Plum London twice when installing a new boiler and both times they were quick to help, provided various options and then had the boiler installed and up and running within 2 days. I wouldn’t hesitate to recommend them to others.

I walked into a wet bathroom floor. I was great to be able to call a plumber and have them come in the next morning and fix the problem without any issue. My bathroom was dry and back to normal in less than 2 hours. Highly recommend Plumb London

Pavel had previously come to my house to install some new radiators that I had purchased. He was friendly, easy to get along with and worked hard throughout his stay. He even triple-checked that everything was working in order before he left, which I appreciated. Unfortunately my boiler broke down soon after, and so Pavel was back to check on the fault. When he suggested I should buy a new boiler, my jaw hit the floor. I couldn't believe it. He gave me several options as to what I should do but was honest and suggested that the most cost-effective option in the long run was replace the boiler. I trusted his judgement and so a week later Pavel was back to install the new boiler. I actually wasn't at the house to oversee the work but Pavel did a great job. When I got home not only was there a shiny new boiler in my utility room but there was no sign of mess whatsoever. This was a year ago and the boiler's been working perfectly since so his judgement was spot on. Great job.

Plumb London were excellent Plumb London were excellent, very prompt service, our engineer was lovely and very professional. He also carefully explained what the problem was and offered clear, easy to follow advice on what we could do to avoid the situation again.

The engineer was great The engineer was great, Andrew, he was polite and efficient. The installation of our new boiler was completed in the day with no fuss at all. I will definitely use Plumb London again

Job well done I was contacted by the company the same day I put my request in for help. Ryan the plumber was friendly, professional and left the area he worked in very clean once he finished his work. His work was fantastic.

Plumb London Company Plumb London missed the date of appointment but prioritised me for the next one, which is good. They also apologised which you don’t usually get nowadays with traders and businesses, and that was good enough for me. I have used them before and will continue to use them because in my view, they are more honest and better than British Gas who are always wanting to cover their a***s*……er their behinds, even when they or their engineers have done wrong!