Plumbers Kensington

Good job. Booking the job and the service received from the office was great. The plumber arrived on time. He was friendly and helpful and had no problem completing the job. The price seems reasonable. My only comment would be that it would be lovely to be able to book a time slot that is shorter than the three hour window I had to book.

In one visit, we priced out repairing my 15yr old boiler (part available same day) and re-pricing a new boiler. They supplied the new boiler and 2 installers the next morning (Sat) and we had hot water and heating that day. Brilliant service, nice guys who taught us how to use the screen based thermostat system. The Office kept me me up to date too, even on a Friday night.

So happy - I needed an urgent gas certificate, I called Friday afternoon and got an appointment for Monday morning - A lovely gentleman called at 9, he did a super thorough check of the boiler/ hob/ meter and my certificate was emailed 2 hours later .......Fantastic! - will definitley use again, highly recommended

Plumb London have been brilliant from start to finish. They took time surveying the property fully before quoting for the plus their after care has also been superb. I would have no hesitation in recommending them.

Our leak was fixed quickly without any fuss - a relief. I'm particularly happy with Plumb London's customer service. They keep everything really clear and are fully there to help as well as to sort out any issues. Thanks!

Efficient and Courteous Service Had a really positive experience with Plumb London - the engineer was prompt and fixed the problem really quickly. Engineer was friendly and the customer service team are really engaged and ready to help. Would highly recommend.

Plumb London have been a pleasure to deal with, from the initial call-out when our boiler broke to helping us choose its replacement and installing it quickly afterwards. Price includes a free one-year service too. Would highly recommend.

Quick response and efficient plumbing service. The receptionists were very polite and helpful and a plumber was dispatched within the day. The plumber sorted out the problem quickly and efficiently, confirming our first impressions that this company is a professional outfit. I would gladly recommend it.

Second positive experience with Plumb London This is the second year running I’ve used Plumb London for my boiler service, and just like last time the engineer was very quick and efficient. They’re also the most reasonable boiler service provider I’ve found, so would definitely recommend them.

EMERGENCY ISSUE FIXED After trying a number of options to find an emergency plumber - most helpful and accommodating. Was called and came in the time mentioned which was great. Recommend for any plumbing issuesin the future

Good work with crap situation!Good customer service over the phone and Plumber arrived on the day I booked and was professional and left all 3 toilets that were unblocked clean again! Will use again Plumb London again if required. Thank you!

To repair hot water tap/pipes and repair sanifliw unit. Matt showed up on time and quickly got to work. After fixing the tap/pipe, he initially thought the saniflow unit needed replacement, however, after numerous tests he discovered it was an electrical issue and fixed it. So the plumber fixed the electrical problem and saved me a great deal of money. These people are clearly highly technically skilled and, as importantly, highly trustworthy. Would highly recommend.

Great plumbing service. Had a great experience with the plumber that came over. He was very professional and worked very fast even though the job was more complex than anticipated. He checked thoroughly that there were no issues, and was always smiling and in a good mood. Would definitely recommend this service!

I rang on the snowiest, coldest day of the year with water spurting out of my tap at the back of the house. Not only did I have a plumber round within 2.5hrs, but he was polite and offered loads of advice for the cold weather. Thank you.

Excellent job on our leaking shower room Mo came in some weeks ago to fix the leaking shower room. He started with the major job of taking out the broken floor tiles. He discussed possible solutions and suggested installing a one-piece resin shower tray. This had a long delivery time from the manufacturer, but Mo came back with it last week and spent two days installing it. We are very pleased with the result and the excellent workmanship. Thank you, Mo. We will be recommending you to other people.

I needed a plumber for my tenants, Plumb London were very efficient, prompt and on time, I recommend them highly, I was kept up to date with everything they had to do before it was done, which impressed me.Will definitely use them again if I have to.

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

Customer service was very helpful and Engineer was polite and knowledgeable Customer service was very helpful in taking down details and following up on the job to ensure engineer was prepared and equipped. The engineer was polite and knowledgeable and explained the issue well prior to making repairs. Also left the site clean. Such a good experience we instructed Plumb London to carry out further jobs which they quoted for and executed in an efficient manner.

The service we received was excellent The service we received was excellent, the plumbers were kind friendly and engaged on top of being professional and extremely pragmatic. Over the course of the last few months we have revived the service of Brett Boyer and co. From Plumb London and The service we received was excellent, the plumbers were kind friendly and engaged on top of being professional and extremely pragmatic. Would highly recommend to anyone.

Fixed a broken outside pipe leading from the kitchen sink. Very impressed, Phones answered straightaway, very friendly people. William sourced the part and fixed the pipe with no fuss and it was all working again in no time.

Valve repair Very quick response to my call and were on site within a couple of hours to resolve the issue. The engineers were polite and professional, resolved the problem with little fuss, I would recommend and use them again.

I had my boiler serviced today by Plumb London. They did a great job just like they did last year. They let me know what they were testing and gave me a print out of the results. I will be using them again next year.

Excellent Service. I phoned this morning and someone attended within 2 hours. Not only did they solve the problem with the outside tap but they pointed out that there was a small issue with the heating. Will be using them again!

Truly some of the best service I’ve… Truly some of the best service I’ve ever had. Adam was very clear, super helpful, gave me loads of different options, and help me make sure my flat was nice and warm after they have finished work. Would recommend 100%. And thank you

Called them after being let down by my… Called them after being let down by my contract plumbers. They sent an engineer quickly who solved the problem. We needed a follow up which he provided free of charge. Service was excellent. The engineer was helpful and pleasant.

I highly recommend Plumb London I highly recommend Plumb London. Everyone that I dealt was super nice and very professional. The service was perfect and all solved very quickly. Very happy with the result.

Repaired boiler Nick came in the morning and swiftly identified the problem. He then came back later on in the evening after normal work hours to fit the spare part that the company had ordered, which was greatly appreciated.

Boiler installed very efficiently and with care in just a few hours, and it works perfectly well. The engineer was friendly, professional and very knowledgeable about anything I asked, and was not at all pushy. I will use them again.

Plumb London provided an excellent service sending their plumber the day after I rang them. Very nice young man who dealt with the problem efficiently and tidied up when he’d finished. Thoroughly recommended.

Combi Boiler Installed I wanted to install a new combi boiler and Plumb London handled everything quickly and efficiently. One of their engineers, Ivo, did the initial visit and returned two days later to install the boiler. He was extremely diligent and worked steadily for hours to ensure that everything worked correctly before he left - and it does. Thank you!

Boiler service The engineer arrived well within the time allocated, was friendly and worked quickly and efficiently. We've used this company before and are very happy to continue using them, and recommending them to others. Reliable and not overpriced.

Boiler service, boiler repair, resolving drainage issue Plumb London were efficient, polite, on time and good at explaining what needed to be done and why. I have used them several times and would definitely recommend them.

Replacing a faulty water pump The plumber was professional, polite and efficient. The job was finished quickly and to a good standard. I am very pleased with the work and wouldn't hesitate to use PlumbLondon again.

Toilet flush broke - had to get a new Cistern fitted as old one was rusted Were very good at communicating and especially through Email and understanding I don’t work from home so working around that.

Installed a new rain shower and mixer taps on the bath and new taps on the bathroom basin. Excellent service. Left the enquiry online and someone called back within 24 hours and provided a quote. The work was booked for three days later. The plumber arrived on time and was excellent. He explained exactly what he would do and the bathroom was clean and tidy when he had finished. He demonstrated the working before leaving. There was no issue with the fact we had provided our own parts.

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

give the highest of possible recommendations. We manage several properties in central London and have had extensive work completed by Mo from Plumb London including everything from commercial boiler replacements to domestic boiler installs and servicing to random maintenance including fixing showers, replacing radiators and identifying and fixing leaks. Even though our properties are old and challenging to maintain, Mo has always provided an exemplary service. His work is as professional as you could hope for and his manor and customer communication have always been positive and courteous. Jack, our account manager, has always turned quotes and admin issues around fast and with professionalism. Price wise I would say Plumb London are just where you want them to be - competitive and at the end of the day good value for money.

Overall happy customers Very satisfied with the final result. Our case was quite complex as we had a few engineers from different companies and no one seemed to be able to find a solution for our water tank which was constantly leaking. Then Plumblondon came to our rescue! Being 100% honest (the plan changed a couple of times from our side) there was a lack of communication at times (eg. getting a response from the management team took a few days) which made us very anxious as the problem was still ongoing. This was probably due to our case being quite complex and us requesting information (such as drawings of the work to be done). However, once we agreed on a suitable plan, the engineers made an amazing job and we can now say we are happy customers. Overall service not the cheapest however to the top standard. Would recommend to our friends and family.

We were previously let down by another plumbing company, and had to call these guys at very short notice - they were able to get someone out to us the same day, and worked to a very high standard - we are very impressed Would highly recommend, and use again!

I rang Plumb London after finding a leaky pipe last night and they sent out an engineer promptly on the same day giving me a 3-hour window. The engineer arrived and fixed the problem quickly and efficiently, taking time to explain the problem. I would not hesitate to recommend Plumb London to anyone.

Kitchen sink blockage cleared pronto My kitchen sink had a severe blockage that I just couldn’t shift. Plumb London were really responsive and did a truly thorough job. I couldn’t recommend them highly enough.

Decommission Dishwasher, sink and waste Fabulous speedy service. I called in the morning to request a plumber to cut off the water supply to a dishwasher and sink asking could it be done the same day or the following. Ryan called roughly an hour after to say that he would be with us within half an hour that day. He attended our offices and carried out the necessary work cleanly and efficiently. I wouldn't hesitate to use their services again.

Needed repair on our boiler, which wend down this am. Critical problem in cold weather. Initially ordered from our electricity and gas supplier, whose contractor failed to respond for 7 hours! Contacted Plumb London at 1413 today: very courteous and efficient - engineer was there by 1610, very competent, quick and pleasant. Did the job and made a couple of suggestions as to setup and boiler maintenance. Engineer's visit followed up by a courtesy call to check as to result and service. Pricing isn't cheap, but given the speed of response and quality of service it's good value for money.

Client centric Ironically I went for another company as they offered a slightly better deal in terms of what I was looking for but Plumb London were so friendly, professional and actually continued to offer me guidance and advice after I opted to work with another firm. Great all round experience!

Excellent service will use again They were very polite over the phone to book in the work and gave me a call when they were 30 minutes out. My plumber Nick was very nice and kind enough to explain what the problem was. Excellent service will use again

Good customer experience Really good experience - our plumber listened to our problem and investigated our issue (a bad smell) and suggested we call pest control as it could be rodent related as opposed to plumbing. And then if any plumbing does need to be done after our rodent issue has been resolved then could come back. So a great customer outcome for us, but no plumbing specific feedback!

Prompt arrival to remove broken boiler Prompt arrival to remove broken boiler, install new, along with new flu piping through the roof space: a complicated job but patiently carried out by Luke & Ivo who were friendly and calm. Would recommend.

A professional and friendly firm A professional and friendly firm, they were fast to reply to my job request, did exactly what they quoted to do, and the plumber who did the job was both professional and friendly, and did an excellent job.

Great responsive service Great responsive service. Over the Xmas break they responded…came out and quoted…..repaired everything and took away the old parts and kept me informed every step of the way. Would recommend.

Friendly & efficient Timing of the appointment to carry out a boiler service shifted, but after that and once at my home, the engineer was friendly, speedy and experienced. I’ll rebook for next year.

Great Price and Service Most competitive of all the quotes I had for replacing my boiler. Very happy until I realised one tap wasn't functioning properly a few days later. Called them and they said they would have someone out that day but Mo called me on the way and we were able to troubleshoot over the phone in under a minute so great service

Excellent service, very clean, thorough job and friendly staff The Plumb London staff were extremely efficient, clean and professional. Whilst working from home I just left them to the drainage job without any issues. Friendly lads who explained everything clearly and left minimal mess. Would recommend to anyone needing plumbing, drainage or similar work doing in the London area.

Charlie arrived promptly and did a great job fixing my efforts at replacing a new bath waste and also installed a new kitchen tap as well as some other small jobs that needed doing. Also explained to me the mistakes I'd made which led to me calling him out! Great service and would recommend highly.

I was very impressed with Plumb London in all aspects from the initial phone call to installation. I found them to be courteous, professional & very reliable. I would have no hesitation in recommending Plumb London and will be using them again.

Even that unfortunately could not fix our problem, they reply all our emails and lastly refund the full amount of our deposit. Can't recommend enough this company. Very unusual, still can't believe there's honest people in this world Thank you very much Jack for taking your time to resolve our issue

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

Great service, really good job. Got to the cause quickly and efficiently. Will certainly use your company again.,I phoned first thing this morning and the phone was answered promptly and in a helpful manner. The plumber - Bledi- was really professional and really cared about causing the least disruption to the tiles etc and spent valuable time exploring the best way to get to problem. The leak was identified and the faulty pipe was replaced quickly and efficiently. Bledi had a really pleasant manner and tested at the end to ensure that leak had been sorted out. I will certainly be using your company again and will pass on my satisfaction to friends locally.

The service that I was given by Kaywan was exceptional. He made sure I understood everything that was wrong and what he was doing. He was so thorough that I will now only ever use Plumb London because of him. It is not often you get service such as what Kaywan delivered. He is professional, motivated and committed and Plumb London is simply lucky to be able to employ such an outstanding individual as Kaywan. In the future Kaywan will be requested by name and I will only ever have him as my Gas / Plumbing Engineer. Thank you Kaywan and all the best.

The service I received was fantastic and the guys went above and beyond my expectations. They fixed my radiator so swiftly and helped ensure that everything was safe and clean afterwards. I’ve had some bad plumbers in London and felt ripped off but these guys were great and would recommend them to others and use them again!

This is the second time I've used their services and I've been very impressed both times. I was reluctant to call someone out during lockdown but the situation was desperate and Andrew was very respectful, friendly and worked very quickly. I had a very similar experience last year when I used their services as well. Won't call anyone else now, it's quick and easy to book.

Great service again from Plumb London… Great service again from Plumb London right from the initial enquiry, to the previsit calls and the on-site works. Would recommend Plumb Nation to anyone Thanks again

Can't fault their customer service, it was excellent. Came to fix a toilet and unfortunately misdiagnosed (these things happen), but sent out a recall free of charge and then refunded without any questions when I decided to arrange alternative work. Would happily use again purely for the customer service.

Really good experience Really good experience. The engineers were punctual and reliable. Got a huge amount done in a single day. Everything was fully working and fully cleaned up when they left. Would definitely recommend.

Plumb London were great We had a leak in our boiler's pipework and Plumb London were great. The communication was really great, the engineer turned up when he said he would and he was very professional and helpful. I'd recommend them.

On time, but minimal attempt to rectify issue They responded to a general work request on checkatrade for a faulty electrical underfloor heating. The display module said 'Lo' which the manual implied was a faulty sensor. I offered to photograph the unit in advance of site visit, but they declined saying they worked with all underfloor heating types. When site visit, which I prepaid £50+ VAT for 1/2 hour, the engineer looked at it for 3 mins and said the panel had a faulty connection and we just needed to buy a new one and left! My husband and I disconnected the display panel fiddled about with it for about 20 mins and now it's working. What if we hadn't been the kind of people that want to try to fix things ourselves- we would have needlessly paid another £50-60 for new panel, when the engineer made no attempt to rectify the faulty connection himself. I know it was 7pm and home time, but he probably could have at least looked at it and fixed it in 15 mins, given that I had paid for 30mins work.