Plumbers Mitcham

Excellent experience with Plumb London Excellent experience with Plumb London. Charlie diagnosed our problem quickly, and explained clearly the work that needed to be done. All fixed quickly too, and within a few days of identifying the issue. The Customer Service team were friendly and informative too.

Boiler service This is the third time I have used this company for my annual boiler service. As ever, the plumber arrived on time, explained exactly what he was doing and how long. It was going to take, and worked quickly without making any mess. He was polite and friendly. I have no hesitation in recommending him

Solving a dripping kitchen mixer tap - it needed a new tap. Having tried two other companies (one wouldn’t come as we are in a parking zone and the other never got back to me) I used this company and Charlie first diagnosed the problem, ordered the new tap and fitted shortly afterwards and we are happy to have the issue resolved. Charlie was polite and friendly, quick too.

Bathroom water leakage Thanks for engineer PAR who is polite and helpful. He quickly identified and fixed the source of leakage in my bathroom. Also, re-sealed the silicone shower trap. Highly recommend Plumb London to anyone for plumber work.

I've given Plumb London 4 stars for the work which we recently had done. We have a water filter and mixer Kitchen tap that needs replacing. The tap was expensive and needed to be ordered but once it arrived the plumber was very good getting it fitted as it wasn't easy to access the space needed. I will say that we did have 2 cancelled appointments due to a problem with another job and the part not being ready when it should have been so I would suggest better communication with customers but for the work done I would use them again and recommend them.

Very happy with the service provided for a small issue of dripping taps. Quick response manageable time slot...after 4.30 so not having to take lots of time out of work. Very nice engineer, Kaywan, professional, quick and on time. I will definitely use them again and would recommend them.

Professional, efficient and good value After a hiccup where the engineer couldn't come at the arranged time and had to reschedule for another day, he rang when he was on his way, and serviced the boiler promptly. The engineer was smart, polite and professional. Plumb London installed my new combi-boiler two years ago and gave me a free annual service one year later. Overall, I feel like they are a company that is professional and good value, that strives to do good work and leave a good impression. Happy to recommend them.

The team at Plumb London were great - speedily responded to my enquiry, direct lines of communication, and they worked around me with ease whilst I was working from home. All preparations were made to take into account social distancing rules also. Would recommend.

Thorough job Brett was really keen to get to the root of quite a longstanding problem with the drainage from my kitchen sink. It was quite a pricey job as specialist equipment had to be used to remove what turned out to be dried paint! Thankfully it is now sorted. I was impressed with Brett's enthusiasm and commitment to getting a clear drain and would use his services again.

Friendly, informative and professional plumbers We initially had a strange smell coming from our kitchen so called Plumb London. Brett came to the house and found the problem was coming from our dishwasher. He then returned two days later with a colleague to remove the dishwasher and we discovered there would have been a catastrophic issue had the problem not been found and dealt with. Throughout the time he was in the house, Brett kept us updated with his progress, provided options moving forward and allayed any fears that we had. It was a quick, very professional job and we wouldn't hesitate to recommend him and Plumb London moving forward.

Great service from Plumb London Great service from this company. They installed my boiler three years ago and have serviced it three times since. Not only are they good value, and open and clear with their pricing structure, but they also reward loyalty. Their engineers are professional in appearance, demeanour and action. Always friendly and keen to do a job beyond expectation. Based on my experience, I would not hesitate to recommend.

Boiler Servicing Efficient and thorough service - engineer arrived within a couple of hours of calling. He identified and fixed a problem with the boiler. Polite and friendly throughout. I have full confidence the work was completed to a high standard.

Diagnosing and replacing my boiler Plumb London were thorough and efficient. Both engineers who visited were polite and friendly. They discussed the problem l had with my boiler clearly and gave me options around what needed to be done. Once it was decided I needed a new boiler they were able to fit it within days. Again the engineer was respectful and polite and tidied away after himself. Very happy with the service.

The Plumb London company responded to my burst pipe emergency immediately and effectively. With water flooding my kitchen i was very stressed when i called. The staff were reassuring and responded to the call proactively getting a plumber to arrive at my home within an hour. The plumber worked very swiftly and efficiently to fix the burst pipe and was thorough in checking over the other related pipes for faults making recommendations for improving the safety. The charges were super reasonable and I am delighted to find a local company who i can rely on.

I can’t recommend these guys enough! An engineer (Mo) was sent to our property within a couple of hours of my request and was honest, polite and diligent. He said we need a new boiler and quoted me instantly for the boiler he recommended for our home. The next day Jack in the office set up a call with himself, Mo, my partner and myself to finalise next steps and costs. Everything was agreed so easily and Mo arrived at our house the next morning with everything. He worked all day on installing our new boiler and was so lovely and worked with minimal disruption to us. He was super efficient and went above and beyond for us. At the end of the day, he cleaned up everything so well and even wiped down the surfaces where he has been working and swept the floor. I’ve never seen this level of care and respect before. I am honestly so impressed and would never have another plumber come to our house again. You can trust them and they do a good job at a competitive price with smiles on their faces. Mo is terrific! Our new boiler works perfectly and our home is lovely and warm!

Excellent Communication Communication with the service team was very informative and helpful in arranging the appointment. Engineer called and the service team called prior to the appointment to let me know they are attending. Engineer was courteous and did the checks thoroughly. All communication was prompt and helpful.

A brilliant solution The customer service and quality of work I received from Plumb London was great. I engaged them to fix a broken and leaking shower diverter tap that could not be replaced like-for-like. They took the time to investigate the issue and solve the problem by sourcing a replacement cartridge that meant we could avoid removing and re-doing the tiling - which would have been very expensive and inconvenient. I now have a shower that's just like new!

Extremely professional, will definitely use again. From the polite lady on the telephone booking my appointment and the most extremely professional, polite and knowledgeable young gentleman that attended my property to carry out the service. I could not state how pleased I was with every step of my booking. The young gentleman was a very great asset to the company I would recommend to all. Extremely good experience

Professional, thorough and available We were upgrading our boiler system and fixing pipes. The engineers were very professional - their work was very neat and thorough. They conducted a lot of tests staying as late as required to complete the work on time. They made themselves available to ensure we were comfortable with the renovation work that needed to happen. While on the job, they identified issues and fixed them as they were progressing. I would recommend using their service

Great service, but had to reschedule The plumber who replaced my radiator was friendly and worked quickly! I'm no expert, but I think he's done a great job, too! We had some trouble arranging a time for the works to be completed, and had to reschedule a couple of times due to Plumb London's availability. This didn't bother me, but temper your expectations if you have limited times when you can stay home to receive the plumber.

10/10 Called up from their number on trust a trader, got a same day appointment for the leak in my kitchen that had unknown origin. Brandon then came over a few hours later, identified leak, popped out to get a replacement part and came back and fitted it. Professional, friendly and quick, couldn’t ask for a better service.

The work was done but I’ve been overcharged I was offered a £10 refund on the service to write a review. The initial consult lasted around 30mins and the issue was found. The cost of that was £108 which I was told would be included in the final fee if I went ahead with Plumb London. The quote arrived - two hours work for a change of T-joint and new tap! The tap was £100 and the T-Joint was a ridiculous price too - you can buy a multipack of T-joints in screwfix for £10! And the new tap like for like is also in screwfix for £20. I phoned to question the quote and they reduced it to one hour plus £40 tap and £16 T-joint which is still a ridiculous price but it just needed fixing so I accepted. I’ve just noticed they charged me for the work and the additional £108 so have requested a refund as I was told this would be included. The customer service was easy to get through to and the engineers were happy but they take your credit card details before they even turn up, so you don’t get a chance to decline payment request if they’re over charging. Looking forward to my £108 refund and my £10 refund for this review.

Absolutely fantastic! Couldn’t have asked for a better service. Work carried out was faultless and to a very high standard - exactly what we asked was delivered. Will for sure be recommending & use again for any other work we may need. Thank you!!

Lee was very professional Lee was very professional, punctual and above all fixed our boiler! He also had a quick look at a small issue with a radiator for no extra charge. Will definitely use Plumb London again and will ask for Lee

Great service - issue quickly resolved Very quick to respond, really polite, efficient engineers, went out of their way to ensure same day repair including having part couriered to make this possible. Very happy!

I was informed i would receive a… I was informed i would receive a message 30 mins before arrival of engineer, but i did not receive this. The engineer was polite and efficient. He fixed 2 out of 3 problems. I was informed i will receive a quote for the other issue shortly. The engineer was on site for 1 1/4 hrs, but I was charged for 2 hours. Not too happy about this.

Excellent service Excellent service - Adam identified the problem quickly and implemented a short term fix before coming back to put in place the long term fix two days later. He completed the work quickly and explained clearly what was happening and all options I had, allowing me to make an informed choice.

Needed a plumber same day for an… Needed a plumber same day for an increasingly fast dripping tap. Went via checkatrade and plumb London got back to me within minutes to confirm they could do the job. A “ very nice” plumber had visited by lunchtime and replaced the taps ( for an eye watering price needless to say!) I wasn’t there but my Mum’s carer said the plumber was really polite and did a great job.

Matt the plumber was absolutely superb Matt the plumber was absolutely superb. Came when he said estimated the cost correctly, did tge job perfectly ...I would use Plumb London for all my plumbing needs in future.

The plumber arrived on time on both visits. On the first visit, they diagnosed the problem quickly and recommended the replacement pieces for the system. Once the pieces arrived, another visit was made to install them, and now everything works fine. Bonus fact: The plumber was polite and courteous. We have the habit of removing our shoes when coming into the house, but we usually don't ask people doing services in the house, as it's a bit of a hassle for them. But plumber noticed that and removed their shoes without us saying anything. Actions Share

Boiler Repair Great communications with main office and with technician as well, who arrived punctually to the job, was professional, very friendly and carried out the work in a timely and skilled fashion.

Excellent in every way Excellent! So happy with everything- Mo worked flat out and did a brilliant job and cleaned everything up afterwards - I’m so impressed with this company and would absolutely recommend them. I will definitely use them for all future works.

Replace a stopcock and some basic pipe work Very happy with the work completed. Had a slight issue with the amount charged but this was quickly rectified and a partial refund issued. Overall very happy with the customer service received

Plumber required to mend dripping taps Plumb London dealt with the problem very efficiently. The plumber that was despatched was very polite and pleasant and although the job ended up requiring new taps ( so more expensive than expected ) the quality of the overall service compensated.

Bathroom drain clearing. 2 Plumbers attended to carry out drain clearing for bathroom tub and sink with machinery. Both were polite and professional, explained the works they were carrying out and completed in a timely manner. Explained some methods to help prevention in the future of blocks, and also explained where issues could arise. Was quoted works to be done in 2.5hrs, but were gone in 2. Pricing was a little on the higher side, but hopefully the work carried out will reflect the money spent.

Fix underfloor and other central heating issues Prompt service, excellent communication and a job well done. Mo was friendly, polite and helpful, as was your central team. Importantly he knew what he was doing and the heating is finally fixed.

Replacement of downpipe From my initial phone call, Winsome was very courteous and helpful, booking an engineer promptly. Steve arrived on the same day and was such a lovely man who diagnosed the issue and resolved it very quickly. Having had problems with several workmen recently, I was a little apprehensive; he soon restored my confidence. I would definitely use Plum London in the future and would, without a doubt, recommend them.

Would definitely recommend Very efficient booking system and work carried out thoroughly and with as little disruption as possible. Steve installed new radiators and did a great job. Would definitely recommend.

No plumbing but great customer outcome Whilst no actual plumbing work was carried out, we had a very positive experience. Whilst investigating around the toilet and behind in the pipes our engineer found some rodent droppings and suggested to didn't need a plumber but pest control. So I stead of putting us out any longer or performing any unnecessary/costly investigation he set us on the right path, which was greatly appreciated - seemed to genuinely care we as customers got the right outcome regardless of whether it was via him or another trade.

Leaking tap Steve was great. He turned up, very neatly got his tools out, investigated the issue we were having with our tap. He then tried to fix the issue with no luck, he informed me that I needed a new tap, he jumped in his van and went and collected a new tap. Swiftly returned fitted the new tap and got it working. 10/10 Steve

Annual boiler service Extremely professional. Polite engineer did the work and left the place clean and tidy. Was polite and friendly throughout. I have been using this company since they installed a new boiler 4 years ago and they have always provided consistent and great value service. Recommended.

Plumb London - 30 01 23 Plumb London were really helpful with our enquiry and our staff on-site was fantastic! Great trouble shooting and assistance for a potentially awkward set-up! Fast turnaround too, appointment was booked on Thursday for the following Monday. Would recommend for use!

Very good service I was very happy with the service provided from the initial phone call through to the completion of the work, including the friendliness & efficiency of all concerned and with the quality of the work.