Plumbers Romford

Outstanding! Absolutely brilliant customer service from the start. I’d been let down by various ‘plumbers’ beforehand so was very apprehensive about having another one in… Until Plumb London! Matt turned up nice & early ready to get the job done. All invoices were explained & followed in the completion. Work was all done in one day. Just fantastic! Cannot thank you enough!

The who man who came was very nice The man who came was very nice, looked at the problem and discovered it was nothing to do with my pipework and that it was a communal problem which I was happy about. He was very efficient and helpful. I would recommend the company

Slow level of service The repair was completed today and I now have hot water again. I first booked a callout on 6th July and the company canceled and re-booked on 2 occasions so 18th July completion is much later than I first anticipated. I wonder if I could have got a speedier service from a different company? I would use this company again if I couldn't get anyone else to do the job in a smaller timescale. No other issues, but I think on the hottest day of the year on record the company should give its workers extra money to buy cold drinks and a fan for their van, you get a big fat zero for staff welfare Plumb London, shame on you.

Investigate and replaced shower valve causing a disturbance. The first company that attracted me after searching online. I was assigned a plumbing engineer on the same day after making clear the urgency. Upon arriving, the engineer was confident about resolving after listening and investigating the problem area. Within the hour, the engineer returned with the necessary part and fixed the issue. For a 5*, I’ll recommend being completely transparent regarding processing the call out charge. I was told nothing will be taken until the engineer arrives and provides feedback however I had a ‘Pending amount’ deducted almost immediately after getting off

The guys who came to carry out the work were courteous, efficient and concerned with making sure nothing had been overlooked. No there was no rush to get a “quick fix”, but also no dragging their feet to get extra billable time. Overall, I was happy with the service and would be happy to recommend.

The engineer turned up during the agreed time slot, carried out the inspection efficiently, and even fitted a new thermostat there and then despite this not forming part of the original brief. Good service.

We had a pre-Christmas nightmare boiler failure and these guys were brilliant at getting someone out quickly, and then getting an installation booked in quickly. Once on site, they were lovely to deal with, professional, courteous and clearly knew what they were doing. Hopefully I won't need another new boiler any time soon but I'd have them back in if so. Definitely recommended.

These guys are completely brilliant. So efficient, so helpful and so knowledgeable. I am a reasonably demanding customer and expect top service especially when paying several thousand pounds for a new boiler with all the trimmings. They get full marks - I cannot fault them and they deserve to go from strength to strength.

We were extremely impressed with their professionalism, reassurance and efficiency.... We were extremely impressed with their service. We were in a `panic` as we had lost all hot water and most of our cold water (as well as problems with our water softener). Jack at reception was reassuring, professional and very helpful. Having contacted the company on tuesday afternoon, he arranged for a representative (Adam) to come Wednesday morning. Adam was on time and was very pleasant, capable and efficient. He quickly diagnosed the issue, sorted out what he could and ordered the parts necessary. As Adam was later unavailable (for when the parts arrived) , Jack sent James to finish the job. He was also on time, also very pleasant and very professional. He completed the work quickly and efficiently. We would have no hesitation in recommending their services.

So often you phone through to call centres and the person on the other end of the phone clearly can't be bothered. Not so this time, what a pleasure to speak with Zeena who dealt with my query quickly and with care. Thank you!

Good plumber, very pricey company Our plumber was friendly, knowledgeable and did a good job. The challenge for us was the expense - this company charge for full hours only, and for use of equipment, so if the plumber suggests trying something else, check with them what the additional cost will be. The company also doesn't mention that their quoted cost doesn't include VAT, so beware!

Urgent boiler replacement went well. Urgent boiler replacement went well. Have originally called out to diagnose my 11 year old Vailant boiler that stopped working, was told it would take a week to get parts so had to install a completely new boiler instead, otherwise would have been stuck without heating or hot water. Was impressed with the knowledge of the engineer who diagnosed the fault and completed the installation, though cleanliness of the assistant engineer could have been better, and they left the window open in the middle of winter which was an inconvenience since it was very cold for an entire day. Otherwise, the new boiler and thermostat seem to be working well, although a little fiddly and I am very glad the price was reasonably competitive, even if expensive. Would recommend.

Annual gas boiler inspection / maintenance. Annual boiler service and gas safety certificate was carried out for the boiler they installed last year. Everything seems to have gone well and the boiler continues to work within specified parameters. The engineer was very friendly and appeared knowledgeable. Happy to recommend.

Reparation of a big water leak, replacement of cylinder and kitchen and bathroom taps. Excellent service. I was able to explain my problems clearly to Ryan, and he identified the leak straight away. He replaced my kitchen and bathroom taps, fixed my hot water issues and repaired the leak. Will use again if I have problems in the future.

Hot water system repair Lee was very helpful, needed to find a replacement part and got it on the day, was willing to stay and service the boiler which clearly needed it. A big help with an important problem!

Great service from start to finish. I was a little wary about plucking a firm from the internet, as we all are, but reading some of the reviews I decided to go for it. The chap who came round to do the job, Adam, was superb. Extremely knowledgeable, very friendly and professional. He advised me what needed doing, we tried a couple of things to diagnose the problem and this was sorted. Following this he carried out a full service and even though he couldn't complete all of it in one go due to access issues, he came back to finalise as requested. On each occasion Adam was very punctual and never turned up late, he was also very tidy, and worked quickly and efficiently. I hope all their operatives are as good as him.

The office called back quickly even on… The office called back quickly even on a Saturday and arranged an early call for Monday morning. Our plumber, Ryan was friendly and efficient and fixed our problematic cistern in just under the hour. Probably not the cheapest but prompt reliable and very effective so on balance well worth it. Would recommend

Excellent service This is the 3rd or 4th time using Plumb London and everyone has been excellent. Great at answering the phone, constant updates on arrival of engineer and excellent service overall. They have be amazing help when out boiler stopped working and they replaced our thermostat. Very happy indeed and will continue to use them and recommend them.

Bathroom Water Leakage Bathroom Water Leakage Thanks for engineer PAR who is polite and helpful. He quickly identified and fixed the source of leakage in my bathroom. Also, re-sealed the silicone shower trap. Highly recommend Plumb London to anyone for plumber work.

Really great service! Really great service!! Our Digithermostat broke, so I called Plumb London at lunchtime on a Monday and by 5pm it was fixed!! So impressed. They were so helpful on the phone and the communication was excellent.

Very good job, thank you! Brett and his apprentice Craig did a great job on a difficult, very old drain, which was hard to get at. They also cheerfully helped move some heavy furniture which was nothing to do with their job, and was much appreciated. And they wouldn't take a tip for doing so

Unblock sink and change flush mechanism in toilet cistern Chris was very polite, first visit unblocked the sink. Attended to toilet cistern but said new parts would be needed and he would have to return. Was given an estimate for the job. Chris returned and fixed the toilet.

Diagnosis of gas boiler fault. Boiler replacement Plumb London is a fine organization. In addition, everyone we dealt with from the initial contact with the office to the guys who carried out the work was courteous and efficient. They were prepared to go the extra mile and helped with an unrelated problem that became apparent during their visit. Highly recommended.

New boiler installation Very professional. Timely response. Helpful and considerate. Good job done. Premium price and probably paid more than if I had shopped around BUT the workmanship and peace of mind was actually worth it overall..thank you for a good job

Gas safety certificate Booking-easily, spoke with staff, polite and courteous. Timeliness of appointment-excellent. Service provided-friendly and courteous, timely, provided a clean job. Will definitely use the service again.

Changing our digistat Plumb london got back to me straight away and was amazing. I called them first thing on Monday on my lunch break and by 5pm on Monday the engineer had been a fixed our heating digital thermostat. The receptionist was extremely helpful and walked through the process with me.

New combi boiler and installation Par managed to do all the work in a single day which was very impressive, and he was a really kind and clear communicator throughout. The install involved setting up and climbing a three storey tower on the side of a road with regular traffic, which required some serious guts - I’m very happy with price considering what they had to do to install our new boiler!

I had my boiler and extraction flue replaced with Plumb London. They were professional and prompt, making sure that the room was put back in great condition after they were finished. Their people were helpful and professional throughout. A great job all round.

The plumber arrived 30 minutes after I called and did the job in 15 minutes. No time or money waste. Is not that what we want. Luis,The plumber arrived 30 minutes after I called and he did the job in 15 minutes. No wasting time or money. That's what we all want right. ClientServices 12 Sep 2017

Very good service, arrived promptly and work was carried out and completed excellently. Would highly recommend anyone with plumbing issues to contact plumb London finchley central for a fast and excellent service

Very happy with this excellent service… We have used Plumb London twice now to fix toilet plumbing issues at a property we rent out. In each case the service has been faultless. Plumb London liaise with our tenant to find a suitable time to come and have been able to come out next day on both occasions. Our tenant also confirmed the plumber was courteous, tidy and the plumbing issue quickly resolved. We wouldn’t hesitate to recommend Plumb London and will have them on speed dial for any future plumbing needs!

Installation if new boiler Our plumbing and heating engineer was extremely efficient, friendly and helpful. He explained what he was doing throughout the installation and gave us all the information we needed when it was finished. We are very pleased with our new boiler and the improvements to the radiators.

Polite, quick service, reliable and efficient. I have used this company's services for 2 years running now. They send me reminders for safety certificates and whenever asked for any work done, it is done promptly and without any delay. Highly recommended.

Highly recommended Excellent company, great service and a fantastic General Manager called Conor. The Customer Services is also good which is important too. I highly recommend the engineers Adam Wearing and Adam Lynch for their expertise and professionalism. I will definitely contact Conor next time I have any plumbing/heating or boiler related work to be done. Thank you for all your help.

We've had several bits of plumbing work done in the past few months, including one episode involving an emergency call out at the weekend. North London plumbing and heating have provided an excellent service at competitive prices. They have also provided accurate deadlines for completion of work.

Great company Excellent company. We have used them for some years now. Our boiler is always serviced by them. We try to have same person. He is great. He is always on time and will explain any problem or advice he is giving us. Thoroughly reliable.

Quick response & fix on urgent issue Managed to get these guys in quickly after finding them listed on Checkatrade. They found and explained the source of the problem (leak) very quickly and managed to fix it in good time at a reasonable rate. Would use them again…

Very professional service Isabella kept me well informed on timing, Andrew the engineer was very experienced and credible, and certificates and invoices provided very promptly, all at a reasonable cost. Thanks again

Excellent, professional service. Thoroughly recommend. We brought in Plumb London to do a bathroom renovation while we were away on holiday. Steve did an amazing job, checking all the bathroom fittings in advance, keeping us posted of progress while we were away and pulling out the stops to finish before we got back. We are really pleased with the result, quality finish and great attention to detail. thank you!

The arrangements for the Bathroom work, which were quite complex, were well handled and I appreciated the time and consideration put into making this work as it was part of a bigger job. There were a few snags with the work but they were dealt with speedily and effectively I am now really happy with the completed job. Steve was a joy to work with.

I was advised by a company that there was a water leak under the floorboards and this was causing damage to the joists. I then contacted Plumb London, plumber attended the property within a couple of hours and advised pipes to the immersion heater needed lagging as was causing major condensation in the property, hence the floorboards being saturated. A hot water tap was also replaced. Work was carried out within 48 hours. Happy with the outcome and speedy service. Would recommend

I have called upon North London Plumbing and Heating for their services numerous times now, usually coming on the same day as my call. Their team are fast, friendly and efficient and always do a great job!

Amazing service and installation from a fantastically professional and friendly team. They installed a new boiler on a bank holiday with 1 day’s notice at no extra charge and with minimal disruption to us. It made what could have been a stressful situation very simple and stress free. Thank you!!!

Excellent Service Excellent Service. Ryan the plumber was on time, always kept in contact and did the job! ( repaired the shower unit) The office also let me know what was going on at all times, and the cost was also reasonable! Would recommend !

Fit new radiator valves, service boilers I cannot recommend Plumb London’s plumber, Chris, too highly. We live in an old house with temperamental heating and he sorted out all the problems he found during this job with speed, courtesy, and a concern for the customer (us) that I think is highly unusual.

Sink unblock and deep clean Brett was incredibly helpful, professional and really friendly. He carried out the job in lightening speed and explained to me in detail the issue, the work that he’d done to resolve it and how to avoid it from happening again. The sink now drains without any issues. Would 100% recommend the service and will definitely use again for future plumbing needs

I have used this company for the last eight years and have always found them very professional and fair in all my dealings with them. if i have had a problem they have always rectified it to my satisfaction. I would not hesitate to recommend them

I used Plumb London for leaking boiler and faulty thermostat I used Plumb London for a leaking boiler, faulty thermostat and also for putting inspection hatches for the boiler. The service was very professional, explanations were very detailed and the engineer on site (Adam) was very thorough in his work. I’m really happy with all the work done and can definitely recommend their services.

Mixed experience Andy was great - very knowledgeable and showed / explained everything he was doing. The prices were high and I felt pressured by the company to decide there and then to avoid being charged a call out fee. I then had to chase for this to be refunded. Beware of hidden costs also.

Boiler service Chris rang before arriving to check that I was home, and was extremely friendly and helpful. Did a thorough check of everything and left notes for next years service. I've always had a great experience with Plumb London and this time was no different!

Repairing a leaking washbasin and replacing a plug The appointment was arranged very efficiently and the plumber, Matt, turned up on time, having given me half an hour's notice of his arrival. The job was done quickly and well and I am very pleased with the result. I was telephoned afterwards to check that I was happy with the work.

Omar came round from Plumb London on two separate occasions. He was so polite and friendly and enthusiastic. It was a pleasure having him round to do his work. He expertly fixed a leaking outdoor tap and also provided advice on plumbing for a fridge and bathroom. Omar was a lovely chap. Thanks for your help!

Blocked double kitchen sink in NW5, complicated by the fact I'd just poured 1 litre of One Shot into it, causing the various u-bends underneath to start dripping 90% sulphuric acid down under my sink and getting everywhere, with both sinks still blocked. It was 4.30pm on a Monday; googled this lot; they said No Call Out Charge and a reasonable hourly rate, and that's exactly what I got. No fuss, they turned up 20 minutes later which was a godsend, job took 15 minutes and the "hydrochloric acid is burning through my pipes and floor" fears were allayed within moments of the plumber (Ivo) arriving. Must admit I assumed the acid situation would drive the costs up. Not the case. I rarely write reviews but happy to recommend this plumbers it's actually the best emergency callout I've ever used.

Homeserve and Alpha left me without heating and water for 3 days, then deemed my boiler beyond repair and wouldn’t replace it. I called Plumb London in despair at the end of the day and they sent an engineer round within the hour. Mo was exceptionally professional and helpful, spending time answering my questions and assessing things properly before producing the quote, so I felt confident in the choices I made, whereas other companies spent less than 5 minutes and tried to hard sell specific products. Plumb London office staff were extremely helpful, Conor stayed late so I could get another quote before making a final decision to ensure if I did choose them the work could be carried out the following day. Mo attended the following day at 07:30 (because he knew I couldn’t take another day off work) installed the new boiler and fixed the damage which had been done by Alpha previously. He completed the work to a very high standard, I had heating and hot water when I got home and Mo had done the job thoroughly and neatly, cleaning up afterwards. It was a long job and he stayed until 19:30, but even though he must have wanted to get home he took the time to talk me through the work and show me how to operate the system. He was cheerful and polite and exceptionally professional throughout. I could not recommend Plumb London enough! Thank you!

We called Plumb London after our boiler stopped working, and remarkably got a fantastic engineer, Adam Lynch round within 3.5hrs, and a new boiler and pump installed the next morning! Adam was incredibly knowledgeable and very honest, and with our new and more powerful boiler and pump, the radiators furthest from the water tank that barely heated are now roasting.

Boiler service absolutely fine… Boiler service absolutely fine plumber polite and helpful. Only 4 stars as it was impossible to get another very small job done at the same time. Was told we need another appointment. Which is expensive for a tap washer!

Boiler change Plumb London responded quickly to my call and someone came the following day, on time, to diagnose the problem. Chris arranged a convenient time to do the required work and again arrived on time, letting me know when he was nearby. He was very professional, and took gas safety very seriously. After the work was completed he cleaned up thoroughly and took all waste away in his van. This was an expensive job (new boiler) and it might have been possible to get it done for less, but I felt confident we had a good, safe, professional job done.

Plumb London - A very efficient organization A very efficient organization. Easy to deal with, they communicate well both at the initial office contact and the guys who came to do the job. Pleasant and courteous staff. Did a very efficient job and, importantly, were willing to go the extra mile to help with an unrelated problem. The highest recommendation.

We had an issue with our boiler and called Plumb London to fix it. Rates are reasonable, everyone I dealt with on the phone was very helpful, and the engineer diagnosed and fixed the problem swiftly. However, booking a time for them to come that didn't conflict with my own working hours (9-6) turned out to be pretty difficult. The engineer for the initial diagnosis was running three hours behind (which I found out an hour after he was supposed to arrive), so I had to reschedule, and he ultimately arrived three hours after scheduled for this rearranged appointment. Both occasions required me (needlessly in the end) going into work late/leaving early. After I complained, the company offered to discount my diagnostic bill for the inconvenience, but only if I went on to book the quoted repair work with them, which is a little less than generous in my opinion. Getting said repair work booked in was tough too. It took multiple calls (and some promised callbacks that never came) to get it scheduled, plus some confusion from Plumb London's end the day before the appointment about what had actually been arranged. Still, everyone I dealt with was pleasant, and the problem has now been resolved thanks to a very good engineer. If you work from home and can afford to be flexible with your appointments, you won't have a problem. But if you have a tight schedule, it might be better to go with a more established local place.

Very professional company I contacted the PlumbLondon twice. The staff who answer the phone are very efficient. I appreciated only being charged for the initial call out. Both plumbers were very professional and could explain what the problem was. I needed to replace a tap and was a bit disappointed that there is a minimum charge of an hour if you provide your own rather than get them to buy one for you.

Routine service - your engineer says all is well - hope he is right. Arrived in timescale agreed, calling me 20 minutes in advance to give expected arrival time, and all was left tidy when he finished. Helped me to reset thermostat and timer heating controls, which I can't see clearly in their position above my head..

Excellent job and advice Our problem was swiftly diagnosed and various options given on how to proceed. We needed a new boiler and I am confident we were well-advised on the best new model and warranty. Oruc returned a few days later and did a neat job, completely painless for us. Highly recommend this company- we will retain them for yearly servicing.

Paul was very efficient and knew what… Paul was very efficient and knew what the problem with the boiler was immediately. Which he was able to resolve , and everything was left in good working order. I’m really happy with his work and that the problem was resolved quickly and efficiently.

Brandon did a fantastic job of tracing… Brandon did a fantastic job of tracing and fixing a slow drip coming from somewhere under the floorboards. I wasn’t sure how he would ever find it without pulling up half the floor, but he did it with minimal disruption.

Matt arrived on time and very quickly and efficiently discovered where the leak came from (we had been unable to find the source). He then went out to buy what he needed, came back, fixed it and tested to make sure it was good. It was! I thoroughly recommend PlumbLondon and will use them again should the need arise.

Had a leak coming through the ceiling from the bathroom above. Our plumber was able to come round at short notice and quickly find out what the problem was, then fix it the next morning. Very happy with the service.

The two guys that came to my house were very professional and reassuring the work they did was done to fit in with my schedule and with as little up heval as possible.I got the company from the internet and the reviews promoted me to ring and book them to come to my house . I would for sure recommend the company to any one needing their there services. Thank you once again Mrs Buckle

Called these guys out due to needing a plumber. I bought a part that i was unable to fit and unsure as to if there was a further issue. A plumber was sent and he fitted the part and gave the advice we needed. Brilliant help in an emergency would recommend Jay

The appointment was booked for the next morning, I got a call 30 mins before arrival, the plumber was polite and efficient, and the cost was reasonable. What more can I say? Very pleased, definitely recommend.

Easy to book a convenient appointment. Engineer arrived on time. Very courteous and thorough boiler service (did everything on the Which magazine boiler service checklist). Identified a fault and fixed it there and then. Decent price. Would definitely recommend!

Excellent Plumb London Plumb London is one of the best companies I have ever dealt with. All the staff are friendly and very helpful and the standard of work is excellent.I will recommend them to everyone

Really positive experience! They arrived on time, were courteous, knowledgeable, explained everything carefully and offered good suggestions. They were very friendly yet maintained 100% professionalism.

Excellent service throughout. I’m very impressed with the prompt service from the team (especially as it’s mid-winter!). The main engineer, Simon, certainly know his stuff. He and the team installed my new boiler quickly, efficiently with minimum of fuss. I would certainly recommend this company to anyone. Thanks to all.

I've used Plumb London for a couple of years now and continue to be very pleased with the service provided (from installation of a new boiler to replacing the silicone in my shower). Always turn up when they say they will, really know their stuff and provide value for money.

After having no heating or hot water for over a week, and my boiler insurance company being completely unhelpful, I rang Plumb London to get an engineer over to have a look instead. Mo was great. First visit he said that the flue wasn't safe and would need to be replaced, as well as a new boiler fitted to accommodate a different sort of flue. Not the best news, and I assumed it would be days before that could be organised. He said that he could be over the next day if I agreed to the quote, and have it all working again in no time! True to his word, he was booked in as soon as I was ready, and worked about 11 hours to get it all done the same day, upgrading a bunch of other things at the same time. Friendly, polite, outstandingly helpful, he was a legend!

Great company I have used them twice in the last week first to fix some errors from another company and secondly to get my boiler serviced. Pavel really knew his stuff and was very friendly and quickly sorted out the issues. Andy who serviced my boiler today was very efficient and friendly and both were happy to give me advice to help me moving forward I would definitely recommend and feel confident using them again. The stafff in the office are also helpful and friendly.

I’ve used Plumb London a number of times and haven’t been let down by them. When one plumber wasn’t able to make the appointment, they ensured we had a replacement as soon as possible and received a discount. Most recently we’ve had to get a totally new boiler and our plumber, Mo, went above and beyond to get our new system supplied and fitted. I’ve recommended them a number of times and will continue to do so. Thanks for keeping us warm!

Very quick response to my request, with someone round to fix the issue within 24 hours. The plumber was professional and quickly identified the issue, purchased replacement parts and fitted the tap. Would use Plumb London again.

Removing radiator from kitchen I am very pleased with the service provided by Plumb London. I was suggested by Checkatrade to use them. I rang the next day, got booked in within two days, all queries / questions / technicalities / price were all dealt with over the phone. They assured me with confidence and professionalism. First time using Checkatrade and Plumb London, so I will definitely returning for future home works. The job was literally done within 10 minutes of the hour booking with the plumber. Very happy with the service.

Boiler had stopped working, due to a clogged outlet pipe They were absolutely fantastic, really quick and easy to organise a booking. The plumber came on time and explained every step of the process, and made sure everything worked well before cleaning up. 10/10 would recommend, they are going to be my go to team now