We engaged Plumb London as our previous plumber had let us down. We engaged them on the Tuesday and the work was carried out on the following Monday. Yes, it could have been quicker, but appreciate the reasons for it. The standard of work is good, and communication is excellent. I would use them again.

Plum London acted with total professionalism and showed flexibility in that they went out of their way to collect keys from the Estate Agent instead of me having to wait at the property. Highly recommended. Peter

Very professional company Very professional company, kept us informed throughout. Ensured all waste was removed, explained everything they were doing and gave a good explanation about how the new boiler and thermostat worked.

This is the second time Plumb London… This is the second time Plumb London has helped us out with fiddly problems. The analysis and response have been great each time and the problems have not returned. The honesty is reassuring. Staff, engineers are friendly, helpful and polite. Prices have been reasonable.

Nothing wrong with the work and the office is efficient. However the pricing model means that when they are busy, they charge £160 an hour. It was explained to me that I was charged £120 an hour because my assigned plumber had called in sick, on the agreed date and so the date was re-arranged to the next day. Make sure you check their hourly rate before using them. A previous call out was cheaper. I regret that with this price model I won't use this company again, although I have no complaints about the standard of work or the efficiency of the office