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Customer Reviews

Read what our customers say about Plumb London

Customer Reviews

Here's a selection of what our customers are saying about the service provided by Plumb London, taken from Trust Pilot, Google, Yell, Thomson Local and Facebook:
Yell Review
Yell Review
Google Review

I’ve used Plumb London a number of times and haven’t been let down by them. When one plumber wasn’t able to make the appointment, they ensured we had a replacement as soon as possible and received a discount. Most recently we’ve had to get a totally new boiler and our plumber, Mo, went above and beyond to get our new system supplied and fitted. I’ve recommended them a number of times and will continue to do so. Thanks for keeping us warm!

Amy Forrester

We have now used Plumb London twice, the engineer rings promptly to say they are on their way. The boiler and heating were serviced, a problem was found, the engineer sourced the part, collected it and completed the job in good time. An excellent service.

Bartholimue Road

Top notch service. Called Plumb London first thing and within a couple of hours a plumber was at my address carrying out the work. Both the staff on the phone and the plumber they sent were friendly, courteous, professional and efficient from start to finish!

Danny McG

A prompt and professional service. I will definitely be using Plumb London again.

Silvia Dominguez

I needed to get my whole boiler system replaced for a combi boiler and also have my bath drain unblocked. This was all done very quickly and the engineer, Mo, was very professional and courteous. He was a pleasure to have in the house and did a great job. He even went above and beyond to sort everything out. I would definitely recommend Plumb London and Mo. A great service!

Oliver G M Smith

Very helpful repairer who seemed to really want to do a good job. Worked quickly, and was polite to deal with.

Elliot Bishton

I called Plumb London yesterday morning about a leaking pipe that was dripping through our ceiling. They provided an excellent service and sent an Plumber round the same day. They kept me updated by phone on his arrival time, so I didn’t need to wait around. He fixed the problem quickly and efficient and was friendly and helpful. Compared with the labour costs charged by London emergency plumbers it was also great value for money. Great service, thank you. I would definitely use Plumb London again.

Lucia Possamai

The plumber was nice and professional, He didn't try to make it longer than necessary. I appreciate this aspect. The problem has been fixed quickly which is all you ask in the case of toilet blockage.

Denis Gorce-Bourge

Brilliant service and fast and friendly.

Harry Bifield

Excellent service and value for money. Would highly recommend.

Jane White

Fantastic service. Very pleased with the technical know-how, experience, expertise with the company proffers.

Adeola Agbaje-Dosekun

Very professional service and friendly engineers! They did exactly what they said they would and in the time they said. I would definitely use their services again! Peter

Amanda Au

great service. would use them again

Sure Kamdar

N/A

Miguel Lloro

Good service, clear explanation of the work necessary and work that may be needed but not necessary. I will use them again and recommend them.

Ian Honeysett

Besi provided a prompt, efficient service at a reasonable price. The boiler was installed quickly, and the working area cleaned thoroughly afterwards. Instructions were clear and we now have a fully operating boiler - would recommend Plumb London.

Adam Mulholland

Same day, professional service

Will Smith

I've only ever had great experiences with Plumb London. Friendly customer service as well as a job well done. Cannot recommend enough!

Kate Tuck

Amazing service! Quick, reliable and professional. First plumbers that I haven't felt ripped off with! Definitely recommend.

Jacqueline Ho

Excellent spied of response and quality of service with highly skilled engineers

Mr J R Parker

Good work, professional and courteous service.

Customer

Service was very fast and effective.

Chukwudi (Stephen) Olunwa

It took some doings and undoing before I got the job done , but very happy with the work!

Nuri

Outstanding service. We needed an emergency plumber, they got someone here in under an hour. Omar was exceptionally helpful, polite and efficient and the problem was fixed within half an hour. The best plumbing service I have ever used.

Stephanie

Very efficient service and extremely nice and helpful staff. Would recommend to anybody.

Miss M J Simons

Really great service, quick, reliable and fair prices. Thanks for all your help

Elliott Brown

FEEDBACK VERY GOOD AND RESPONSIVE CUSTOMER SERVICE AND COMPETENT TECHCINICANS

FM

Good, clean job Did a good, clean job. Would use the company again.

PaulN19

Very professional company I contacted the PlumbLondon twice. The staff who answer the phone are very efficient. I appreciated only being charged for the initial call out. Both plumbers were very professional and could explain what the problem was. I needed to replace a tap and was a bit disappointed that there is a minimum charge of an hour if you provide your own rather than get them to buy one for you.

Alison Mitchell

Would recommend the plumber was very efficient.booking was easy. Customer service good also.

Louise

Great service. Came the same day. Lovely engineer quick and competent. Office staff very helpful too.

Mrs Montague

It was an excellent service and fairly priced from start to finish. Very impressed and would definitely use again and recommend

Kathryn Kennedy

Great experience. I had a leak in the bathroom and they came within 2 hours and fixed it in 30 min. Really nice plumber.

Fredrik B

Very quick response to my request, with someone round to fix the issue within 24 hours. The plumber was professional and quickly identified the issue, purchased replacement parts and fitted the tap. Would use Plumb London again.

Kim

All round excellent service. Easy to arrange. Nice guy. All work seemingly done to very good standard with good explanations as he went along. First time I have used them and not the last!

Andrew Tyler

Great service. Professional and friendly engineer.

Rebecca MacKenzie

Conor was very helpful and responsive.

Elise Le Clerc

Problem fully assessed Problem fully assessed, explained and solved by Adam. Would recommend highly.

A Borenius

I thought the customer service was… I thought the customer service was excellent and Adam the engineer did a very professional job. He was very efficient and I would strongly recommend Plumb London. Really happy with them and will be using their service in future for sure!

Leo

Expert plumbers who work to a very high standard I've been using Plumb London for some time now. They've always been responsive and very effective. I eventually found them after contacting several other plumbers who were not able to get to the bottom of a problem we were having. Plumb London understood the issue immediately. More recently, we had to do a major swap out of of our old boiler and plumbing infrastructure throughout the house. Plumb London did a great job of taking us through our options and responding very quickly. The four man team that came to the house for the day did an excellent job. We are very satisfied.

Dave Payette

Great service Great service, punctual and polite.

Deborah Ripley

Quick, friendly and competent It’s the second time I’ve called this company and I can only recommend them. Friendly phone service, the also extremely friendly and competent engineer was here within an hour, he sorted the boiler out and gave me some hints what to do in the future. All very good!

Roland B

One and done I’m an overseas landlord that needed a repair handled ASAP. Plumb London was very professional and business-like, giving me full confidence that the entire scope of repair would be handled for best result.

Happy Tenants Happy Life

Quick response Quick response, job completed with no problems, well mannered and efficient plumber, thank you.

Kevin French

The most competent plumbers The most competent plumbers who have worked on our flat. Highly recommendable.

Chris Ambrose

Service and care as it should be Great service and engagement from start to finish, installed my new boiler quickly and conveniently. Recommended and will use again.

Joe Matthews

Positive Experience. Arrived on time, professional engineer was polite and friendly, explained each step he was taking, resulting in a problem solved. Excellent service all round from a professional organisation.

Steve B

Great company Excellent company. We have used them for some years now. Our boiler is always serviced by them. We try to have same person. He is great. He is always on time and will explain any problem or advice he is giving us. Thoroughly reliable.

Mandy Hurford

missed appointment but good on second visit My first appointment was for 4pm on a Thursday and no one showed up. I called them back and booked them in again at a discounted rate which they honoured. The plumber who came was very good, clear, efficient. I booked them in again for a full replacement which was completed well and on time. My only concerns were the missed 1st appointment and the fact that the removed tank was left by my communal bins - not sure whether this will be picked up or if this will cause problems.

KLM

Professional service Professional service Best Plummer’s I used . Would highly recommend Of note Mo and Dim

Julie Doherty

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