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Customer Reviews

Read what our customers say about Plumb London

Customer Reviews

Here's a selection of what our customers are saying about the service provided by Plumb London, taken from Trust Pilot, Google, Yell, Thomson Local and Facebook:
Yell Review
Yell Review
Google Review

Excellent and professional service offered.

Ali Merchant


Robert Barnes

Great plumber who came. Early days as work has just been done but hopefully will all be fine now

Belinda Compton

Great service, the plumber came out within a couple of hours, replaced a leaky bathroom tap and got my heated towel rail working (after two other plumbers hadn't been able to).

Paul Baker

Outstanding service at the most reasonable rates. Replaced the failed boiler with professionalism and kind support. The technician was amazing with personality and was obviously very competent. Restored my trust in the industry.

Sherman Havens

I found their service to be excellent. Leak fixed quickly and phone support was very helpful. Would use again.

Warren Jarm

Really nice people, a pleasure to have in the house. Most importantly they are trustworthy.

Gerry Purley

Prompt, rapid availability, flexible and good value.

Richard Olszewski

Mo was very professional and helpful, and resolved our heating issue / pipe leak quickly.

Melissa Green

Plumb London were great Plumb London were great. They informed me they were able to come earlier in the day if convenient for me. Tomi carried out everything we wanted done and explained what he was doing. He quoted for further work as requested. Polite and helpful. Will use again.

David Pearson

First phone call and everything organised within 10 mins. Fantastic service.

Jane Wallworth

Prompt, pleasant and effective

Peter Lloyd

Very competent, pleasant and trustworthy. Took the trouble to get a matching tap. Not cheap, but peace of mind rarely is.

Katy Hibbert

Omar came round from Plumb London on two separate occasions. He was so polite and friendly and enthusiastic. It was a pleasure having him round to do his work. He expertly fixed a leaking outdoor tap and also provided advice on plumbing for a fridge and bathroom. Omar was a lovely chap. Thanks for your help!

Dominic Bullen

Mo was on time with a call 30 minutes prior to arrival. Did many small jobs in the hour. Was very polite and helpful as always.

Hannah Petley

Great prompt service. Good communication. Well done guys

Victoria Sangster

Had to cancel at short notice but did re-arrange promptly

Micheal Faulkner

Excellent service.

Arsalan Mahmood

Very happy with Plumb London. Good rates and decent quote. The work was done professionally and the engineer was very nice indeed.

Stella Scherbach

Plumb London have been brilliant from start to finish. They took time surveying the property fully before quoting for the plus their after care has also been superb. I would have no hesitation in recommending them.

Joanna Dodson

Rang at short notice to have a radiator removed and they arrived the next day on time, all complete in just over an hour. Marvellous service both on the phone and in person, excellent value for money and wouldn't hesitate to recommend.

John Holland

Work performed (replacing taps in bathroom and kitchen) was done quickly and to a high standard. Plumber was very professional and courteous and was able to come at short notice. I would use this service again. The quote was a bit higher than I was expecting for a fairly small job, and since it is generated as a single number by a computer it doesn't give a breakdown between parts and labour. I did raise this during the follow up call and they said they'd try and send something over. Not a big deal but it's nice to know exactly what you're paying for.

Chris Rowland

Had a major blockage issue in bath drainage. The plumber was very knowledgeable, courteous and professional. He used a variety of different machines and once issue located he worked extremely hard to resolve the issue. He did, high standard throughout. Amazing company service, I absolutely recommend them to others

Isabelle Wilson

Excellent service all round

Lisa Migani

Super quick to solve the problem and installing the new non return valve had fixed a problem the council haven't figured out how to solve over the last year, so well happy! Mohammed Muktadir

Mohammad Muktadir

Prompt service and job done well

Hugo Jones

The plumber fixed the toilet leak and improved on its original, bodged installation, adding an isolation valve for safety. He was efficient and polite and got on with the job. The final bill was not exorbitant but plumbing doesn't seem to come cheap.

Pete Cooper

great service. Rang in advance to let me know arrival time. Very professional, quick, informative and overall very helpful.

Silvia Dawson

Kaywan from Plumb London came to fit my new boiler and was very polite and professional. The guys even bought me an energy drink and chocolate as I was painting. Highly recommend.

Laura Scott

Always a thorough job done by polite engineers who leave the site clean.

Doon Brookes

I am very pleased with the work carried out by Plumb London - the customer pays for this service but it's definitely value for money - and peace of mind. In my particular case I had to have a damaged external gas pipe removed and replaced - because of it's awkward location it looked a difficult job. but the work was done with great care and efficiency. A special word of praise too about the engineer, Miran, who carried out the work - excellent work - once again, thanks!

Dennis Donovan

Always quick & efficient, friendly and professional! I have used Plumb London on many occasions for various services and always been very happy with the service & speed of it. Kate


Quick response and good job but expensive.


Our leak was fixed quickly without any fuss - a relief. I'm particularly happy with Plumb London's customer service. They keep everything really clear and are fully there to help as well as to sort out any issues. Thanks!

Jerome Toole

Very professional engineers, polite and friendly. The work was done fast and efficient, without any mess. Will definitely recommend to friends if they need plumbing services in London.

Alena Kovalenko

Very helpful and professional. the engineer talked me through every stage of the repair and passed on some insightful information. they arrived within the timeframe allocated on the same day I called to make the appointment, now that they have the details of my repair on their system I will be using them for all future breakdowns/services.

Roger Smithson

Jo the plumber was very effcient. Worked fast and thoroughly, explaind me everything, and was very friendly.

tali Denenberg

Plumb quoted for installing a new boiler for our tenanted flat on Tuesday, commenced work at 9am the following morning and finished within two days. Result: happy tenants. The work looks to be very professional from photographs and the tenants speak highly of Mo's (the engineer) hard work courtesy and friendliness

Robert Cooper

Professional job carried out with clear communication. Nothing to complain about it. The service was fast, with a fair price and everything is working in order now.

John Madrid

Very good service, with boiler replaced very professionally within a day from discovering fault. The installation of the new boiler was done meticulously and everything was explained carefully.

Daniele Dini

Great service, knowledgeable engineers, arrived on time, completed work in stated time. In general a pleasure to do business with Plumb London.

Bijan Faghani

Very efficient

Patrick Molloy

Plumb London responded very quickly to my call. They were able to fix a problem which another plumber had said would need a much more complicated solution. They were prompt, polite and efficient.

Isobel Arthur

The service was responsive, thorough and friendly. I called up, not having a clue what was wrong with the boiler and a friendly expert who inspired confidence that he knew his stuff came around and advised on what had happened and what needed doing. Undertaking the work, he spotted wider problems and again advised on the work, as well as how to break it down to deal with the urgent and delay the rest, so as to manage cost. Work has been done quickly and cleanly. The service to arrange the work and sort payment has been efficient and friendly. I'd say that I WOULD recommend them - but in fact, I already HAVE recommended them to neighbours.

Gareth Redmond-King

Great service many thanks

Omid. Fadakar

The user didn't write a review, and has left just a rating.

Jonas Karberg

Very quick and friendly service. Engineer came the same day and replaced the boiler within one day. He seemed very knowledgeable and not pushy. Good pricing and smooth process!

Theresa Morcos

My experience with this company has been exceptional. From the moment I called them they were very polite and helpful. They were able to come out within a few hours of calling after I mentioned that it was for my elderly mum who lives alone and had no heating or hot water due to the boiler breaking down. When the engineer arrived he kept in touch with me to let me know what the problem was. A part needed changing that cost quite a bit but checked with me before going out to get the part and replacing it. My mum and I were very happy with their service. I would definitely recommend them to anyone. I give them a 5* rating. Van

vandana sharma

Fast attendance and clear explanation of the problem noted and fixed. Will be happy to use Plum London again.

Shaheen Russell

So glad I had their number - fast, efficient and reassuring follow up on a job well done.

clare poulter

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