• Same Day Service
  • Gas Safe Engineers
  • Local Plumbers
  • Low Rates
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Read what our customers say about Plumb London

Customer Testimonials

Here's a selection of what our customers are saying about the service provided by Plumb London, taken from Trust Pilot, Google, Yell, Thomson Local and Facebook:
Yell Review
Yell Review
Google Review

Very pleased with service! Quick and exactly what was needed

Agne Milford

Good plumber came on time. Unblocked my kitchen sink.

Hayden Leach

A tricky plumbing job that another plumber had already turned down as too difficult (after having had me wait for his late arrival all afternoon). Milenko however turned up on time, did the job and explained throughout what he was doing and my options. The most positive experience i have had in hiring a plumber in 25 years in London.

Benedict Nielsen

Blocked double kitchen sink in NW5, complicated by the fact I'd just poured 1 litre of One Shot into it, causing the various u-bends underneath to start dripping 90% sulphuric acid down under my sink and getting everywhere, with both sinks still blocked. It was 4.30pm on a Monday; googled this lot; they said No Call Out Charge and a reasonable hourly rate, and that's exactly what I got. No fuss, they turned up 20 minutes later which was a godsend, job took 15 minutes and the "hydrochloric acid is burning through my pipes and floor" fears were allayed within moments of the plumber (Ivo) arriving. Must admit I assumed the acid situation would drive the costs up. Not the case. I rarely write reviews but happy to recommend this plumbers it's actually the best emergency callout I've ever used.

B Matic

Prompt service by well informed engineer. He completed the plumbing job in minimum time fully explaining what he was doing. He also gave very useful advice on a separate heating issue.

Lucy MT

The appointment was booked for the next morning, I got a call 30 mins before arrival, the plumber was polite and efficient, and the cost was reasonable. What more can I say? Very pleased, definitely recommend.

Daniele Minns

The user didn't write a review, and has left just a rating.

Will Edwards

Happy with the service provided. The engineer turned up on time, and was knowledgeable, efficient and friendly. The price was reasonable and included a five year guarantee for the parts fitted. Overall very satisfied

Duncan Smith

Arrived within time. Left Toilet working. Explained work carried out

A Stewart

Arrived within time stated and completed the job professionally. Would recommend without hesitation.

tony monger

Very efficient, thorough and friendly. Fixed the leak swiftly and made a useful check of the whole installation for prevention. Very happy with the job.

Alex LM

Very good service, arrived promptly and work was carried out and completed excellently. Would highly recommend anyone with plumbing issues to contact plumb London finchley central for a fast and excellent service

Marion Pilayas

A delay in getting to me but an excellent service

Janice Wightman

Prompt service. My call was dealt with in a friendly manner. Adam arrived after a 5minute warning of arrival. Job well done. No fuss. Recommend highly

Penelope Heuberger

Great job taking care of an old blockage which made our garden flood. Second engineer they sent was on point. Customer service needs a bit of work as multiple people got in touch with me for the same issues and I could see that communication was a bit of an issue. Overall a good experience, would use again.

Aleks Marinova

A very good same day service. Took a couple of hours to plumb in my washing machine though which seem a bit long but all in all pleased with the quality of work.

Grey Bennett

I had a good experience each time I used Plumb London. Work was professional and completed properly even though my bathroom has a few quirks making it difficult.

Peter Middlebrook

Very friendly over the phone, arrived on time, full annual service provided and gave helpful suggestions to improve boiler efficiency

Charlotte Holtum

Really friendly team who dealt with my plumbing request quickly. A plumber arrived that evening and repaired the botched job left by a previous employer. He was v friendly and helpful - giving us advice. It was a very hard space to get into so he took a video to show us it was fixed and the leaks had been stopped. Would definitely recommend and use again.

Lynne Peabody

Besi was very quick and professional. Initial boiler service showed a few things that needed sorting out; explanation of situation and quote for further work was very thorough, and was able to organise appointment for additional work for the following day. Payment all done by card over the phone.

Rebecca Eng

Can back from holiday to find my boiler was playing up ... having spent two weeks in the sun the last thing we wanted was a cold flat to reclimatise . I called Plumb London at 10.30 and by 12 the engineer had arrived located the problem and one hour later was on his way to his next job .. fast , friendly and efficient ...! Very happy

Ben Lawson

Great service from Andy at Plumb London. I wanted a service from British Gas and was told I'd have to wait 6 weeks so I phoned Plumb London who sent a guy around the next day! Turns out Andy had previously worked for British gas and was highly experienced and friendly. Would def recommend Plumb London for great customer service and experience :-)

Michelle Woodnutt

Fantastic service. Extremely professional. Punctual Highly recommended

Alero Dabor

Fast, efficient and observant delivery. Tony not only did the job but was a Knight too. Excellent

Jenni Boucher

I am very pleased with the level of service I received from Plumb London. The engineer contacted me half an hour before he arrived to confirm he was on route...and he arrived in the allocated time slot agreed when I made the appointment. He was friendly and efficient in assessing the issue, providing alternative solutions. I am happy to recommend Plumb London and will use their services again if ever I need another plumber.

Aneen Van Deventer

Excellent emergency service. Plumber arrived within 45 mins and was very efficient informative and helpful.

Richard Wallace

Friendly and helpful customer service. The technician who carried out the works was incredibly speedy and efficient and fixed the leak in no time. Highly recommend.

Rachel Clarke

Great service. Booked in easily, plumber called to advise when he was on the way so we were waiting around wondering. Work completed quickly with full explanation given and after care instructions. Thank you

Brad Young

Initial miscommunication about when the plumber was arriving but when he did he was very nice, had a really great attitude and didn't give any excuses about why this or that couldn't be done and did the work pretty quickly! Also the service on the telephone was really good. All in all this felt like a modern, honest plumbing company and based on my experience I would recommend.

Eleanor Chong-Leung

Thank you so much for quick response and fixing our toilet promblem.

Jackie Peralta

Fast service, repair quickly done for a respectable price for an emergency. Highly recommend

Katie Schofield

The user didn't write a review, and has left just a rating.

Dave Fairford

The plumber showed due diligence & thoroughness in the work he was contracted to undertake

Kate Fox

Friendly & professional, engineer was sent out the next day and the work was carried out efficiently to a good standard. Would use this service again and recommend to others.

James Cavell

The plumber showed due diligence & thoroughness in the work he was contracted to undertake

Kathleen Becker

Relatively fast response time, fair prices. I used the company for work pur poses in a retail store

Mark Cowie

The service is very good - when the engineers are available. We had two procedures done and the first was no problem at all: we booked for our shower to be fixed, the engineer arrived at the agreed time and did the job efficiently. The second job, unblocking the kitchen sink, was scheduled soon after. We ended up rescheduling 3 times due to engineer unavailability - first there was an emergency, then the wrong parts had been delivered. When he was finally available (he came on a Saturday, a week before the weekend service was supposed to begin, which we appreciated), the engineer did a great job. Overall, I can only say the service is mediocre although the engineer was good at his job. We were severely inconvenienced by having to reschedule so much.

Jessica Sage

Vert responsive and professional service. I needed a plumber same day after 5 pm and they were able to arrange one promptly. Communication via email and phone and clear details on pricing (which was very competitive). The plumber who attended was thoroughly professional and completed the job within an hour. Top notch and highly recommended

Parijat Singh

They're no the cheapest option, but good prompt service and professional work, thank you.

Brent C

Great service, very polite and kept me informed of progress

James Wood

The user didn't write a review, and has left just a rating

Marco Castradori

We had a small thing to install for our bathroom and the plumber that came around was very professional, did an excellent job and tidied up after himself! Would absolutely use again!

Siddarth Dawara

Does what I says on the tin! Or rather everything they said they could do they did. Fast efficient reassuring service

Clare Poulter

Polite and Courteous. The engineer arrived on time and quickly addressed the problem. He was polite and courteous.


Excellent service. The service i received was extremely professional and efficient. After completing the job the plumber actually took time to clean the counter. Really appreciated the genuine effort put into doing an excellent job. Would recommend to everyone, as you also get photos and videos of the job before and after.


Great plumbing service. Had a great experience with the plumber that came over. He was very professional and worked very fast even though the job was more complex than anticipated. He checked thoroughly that there were no issues, and was always smiling and in a good mood. Would definitely recommend this service!


Professional and helpful team. Helpful team and the engineer that came to site was friendly, helpful and professional. there was a bit more work than expected but he got to work straight away and the installation went well. I would use them again and have no problems with recommending them


Excellent help, thank you


Professional Company & Great Service. Very professional company - have used many times and always on time and excellent customer service. Would recommend to anyone with either large or small plumbing/heating needs!


Had a major blockage issue in bath drainage. The plumber was very knowledgeable, courteous and professional. He used a variety of different machines and once issue located he worked extremely hard to resolve the issue. He did, high standard throughout. Amazing company service, I absolutely recommend them to others


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