• Same Day Service
  • Gas Safe Engineers
  • Local Plumbers
  • Low Rates
  • Great Feedback
  • Fast Response
  • Commercial

Customer Reviews

Read what our customers say about Plumb London

Customer Reviews Page 2

This company was a very thoughtful in all ways. They made me reassured at all times. They were efficient and very “human” during these uncertain time’s. Gave some amazing advice. If I could give more than 5 stars I would do!

Mrs Daxa Maisuria

Extremely quick service - recommended. Despite the ongoing Covid situation, Plumb London were able to send a plumber to review our boiler within less than an hour, and the relevant parts were replaced within 24 hours. A huge relief after a cold night! Not the cheapest around, but great service - we really welcomed the extra Covid safety precautions in place. Will use again!

Costas Brammer

Very easy to book and very quick service. They were able to send a plumber the very day I called and sorted out the issue (replacing tap and waste) very quickly and for a fair price. The office (Jack) and the plumber (James) we’re friendly and professional.

Luke V

Excellent service. Quick response; good work. Friendly worker, Steeve. Cost reasonable Isobel McMillan I thought I had done this!

Isobel

Great Service Thankyou. Couldn’t have faulted them. Booking the appointment was quick with clear instructions from the person I spoke with on the phone. I needed a new kitchen mixer tap fitted in my kitchen. Fio The plumber (sorry if have got your name wrong ) contacted me and arrived within 20 minutes. He was professional and polite and completed the job and left the kitchen tidy. A big Thankyou I would recommend this company for their excellent service.

Julie Russell

Professional and reliable service. I needed a plumber to fix a leak and unblock the kitchen sink during the Covid-19 lock down. After booking the appointment for the next day, the clear instructions on how to keep both the engineer and household members safe during the visit were sent via WhatsApp and text. He arrived promptly and worked in the kitchen while I was in another room. When he had finished we communicated at a safe distance. He was very professional and polite, and he had cleaned up afterwards. I have nothing negative to say about the experience. The charge was by the hour, and I would think comparative with other companies.

Mrs Christine Johnson

Amazing and efficient service! Thank you!

Arjun Nijher

Boiler repair and servicing - Castelnau. Great service and also communication about payment. Very well organised with COVID-19

Daniele Dini

Open during covid19 lockdown. Professional, prompt, absolutely no complaints.

Robin Edser

Great Job, used twice already. No complains, great company

Karolis Duoba

Cold water tank leak I had a leak from my water tank in the loft. Looking online I saw that Plumb London were still working during the Covid19 crisis so I contacted them. Jack assured me that someone would be with me by lunchtime and he was right. The two plumbers who came adhered to all the regulations during the pandemic and made me feel safe. They quickly diagnosed the problem and sourced a new water tank for me. They returned the following day to fit the new tank and check the boiler and hot water tank. They were friendly, professional and I would recommend the company.

Barbara Scorer

Good service. Easy to book. Engineer was on time, helpful and quickly fixed the link. Would use Plumb London again.

Huw-Telegraph Hill

was happy with Plumb London work on fixing my leaking bath, their staff was friendly and their work seems to be of a high standard. They handled the job particularly professionally given the COVID pandemic and where able to get the work done with a minimal amount of disruption to my family.

Sean Nolab

A reliable service I’ve used Plumb London twice - one for a boiler fix and one for a toilet leak. Both times were great. A super professional, efficient service and really good customer care. I was impressed at how professional they were with Covid-19 precautions too, and that they could provide a non-emergency service during these times. It’s good to have finally found a trustworthy plumbing service.

R.Y.

Would use this company again Plumb London sent a plumber round within a few hours of my call, talked me through the work required, and completed this quickly. The plumber was professional. I would recommend this company to others.

Helen Musi

Efficient and super nice! Saved me a world of worry over my clogged sink. Source: Basic Invitation

Sarah

They came within 2 or 3 hours of my call and kept me informed of everything they were going to do, after assessing what was needed. I would recommend.

Customer Nick Hansom

We had a great experience! Everything was very clear even in these difficult times. The specialist was very helpful and give us some good tips on how to prevent this from happening again.

Tim van der Mee

We had a leak in our showery that a major firm was unable to locate and this was causing quite a lot of stress. I called Plumb London and they came promptly, and formed a hypothesis as to where the leak was coming from within an hour. The plumber who attended told us our options on the spot and this was followed up with discussion with an advice from the main office. The leak was fixed quickly, the hypothesis having turned out to be correct, tiling and sealing replaced and a new screens installed. Pricing was very reasonable. When work had been completely I took Plum London's offer of asking for alterations to be made and they came back again promptly. The alterations did not cost us any extra. And the shower no longer leaks.

Nicholas James

Excellent - 5* service I had a job today booked for a smelly shower drain, I called Plumb London in the morning and had an engineer visit me less than 2 hours later, I spoke to Jack over the telephone when making the booking, he was very helpful and precise, explained pricing, and exactly what I would be getting for my money. Very helpful. Once the engineer came (Steve) he was very friendly and helpful, identified the problem but also discussed the issue with myself and offered solutions to rectify the problem, he went and got the parts and then came back to complete the job, very honest and went above and beyond what I expected, I later had an issue with my payment and upon calling Jack (after the job was complete) he apologised and I immediately rectified the issue. Very helpful and I feel I definitely received value for money and service with a smile. A Big thank you to Steve & Jack, a big credit to Plumb London!!

Faizal Daud

The team at Plumb London were great - speedily responded to my enquiry, direct lines of communication, and they worked around me with ease whilst I was working from home. All preparations were made to take into account social distancing rules also. Would recommend.

Sophie Westmoreland

Fast, honest, reliable Service at a great price and would definitely recommend.

Siobhan Hanlon

We were extremely impressed with their professionalism, reassurance and efficiency.... We were extremely impressed with their service. We were in a `panic` as we had lost all hot water and most of our cold water (as well as problems with our water softener). Jack at reception was reassuring, professional and very helpful. Having contacted the company on tuesday afternoon, he arranged for a representative (Adam) to come Wednesday morning. Adam was on time and was very pleasant, capable and efficient. He quickly diagnosed the issue, sorted out what he could and ordered the parts necessary. As Adam was later unavailable (for when the parts arrived) , Jack sent James to finish the job. He was also on time, also very pleasant and very professional. He completed the work quickly and efficiently. We would have no hesitation in recommending their services.

Cinthia Zani

Prompt and Professional - Thank you! Really prompt and professional same-day service for a non-urgent boiler problem when our usual plumber was out of action due to COVID-19. Thank you Plumb London, would definitely use you again!

S Jones

Really friendly helpful service, came really quickly very clear about charges which were very reasonable Highly recommend

Ms Angela Smith-Morga

32 Pages