Boiler Repairs Castelnau

The plumber was punctual. He was quick. He diagnosed the problem, explained what had happened in layman's terms and then fixed it quickly. I particularly liked the 30 minute work units. This meant that I only paid for the time taken to complete the job.

Hot water problems fixed. In order to fix my hot water problems I was given a prompt appointment: the next day. The engineer turned up on time and fixed several deficiencies quickly. I could not be more satisfied. The price was reasonable.

Far more than just plumbers this firm is the perfect solution for all Landlords, as not only can they supply a full range of trades, but they really understand the essentials of letting.. They have just taken care of pluming, electrics and tiling in my flat in a couple of days so I can now let it out and all the workmanship is of top quality, and the speed of service is exceptional. My only regret is not finding them sooner.

Andy came in the agreed time period and phoned 30 mins ahead of arrival. No fuss no drama. Quick, helpful and efficient. Answered questions well. Was conscious of time spent throughout. Understood the problem and sorted. What's not to like. Good job done.

Very good Good comms, very straightforward to make the booking and the engineer was friendly and did a great job. It was not explained to me on the phone when I booked that I would have to pay for parking.

The service from this company is outstanding. When I had an issue with my Boiler they were very quick to arrange an appointment for one of there highly trained Specialists to come and view it. I recieved an excellent service from them, with the Specialist making sure I understood what was happening and how much things were costing and when it was understood I would need a second visit from them, it was arrange quickly and soon so as not to cause future disruption to me. They provide a wonderful office support too that can also guide you through the payments and arranging future call outs, keeping you with the same person, providing great customer care and service and it makes you feel like you are really being looked after. I would recommend them to anyone and will always use them for any future issues I have with my home.

Friendly service and good pricing model! I went with Plumb London because they only charged in 30 min increments rather than 1 hour increments/minimum which I think set them apart from other plumbers I researched. I was a bit annoyed originally when I got a call 5 mins before the close of the window given to me that they were running late possibly by an hour. But he arrived 30 mins after my given slot closed. I had Omar who fixed the Fawcett in the bathroom sink that apparently was blocked by the hard water. He cleaned the filter up in minutes so did not need new parts and advised how I could unscrew it and clean it myself in future. Very pleased with the friendly service that made up for the slight delay.

Great service from Plumb London! Thanks or Plumb London for being able to sort out our boiler issue during these uncertain times. Not having hot water or heating with a newborn certainly was quite stressful. A special thanks to Mo the engineer who did such a great job with the installation

A great bathroom refit job by Plumb London Steve da Costa was the tradesman from Plumb London who refitted my bathroom. He did an incredible job whilst being very respectful of my home and very professional in every way. I had three water leaks, one in the cupboard, one under the bath and the toilet, the whole floor had to be replaced and the leaks fixed and he did an amazing job on all. His attention to detail is outstanding as is his talent to cut and fit tiles, grouting and sealant. I feel confident that everything is fixed and sealed and it looks great. I recommend him highly.

Andrew came up with the goods again Andrew came up with the goods again. 3rd time we’ve used this company and each time no complaints. Bear in mind the short notice our turnaround was 48 hours from initial call

Fantastic service from Plumb London today. Blocked pipes no longer blocked and great advice given from their plumber Brett Boyer. I always find having to book a plumber worrying but this was all stress free. Also very competitive rates. Highly recommend.

The Plumb London company responded to my burst pipe emergency immediately and effectively. With water flooding my kitchen i was very stressed when i called. The staff were reassuring and responded to the call proactively getting a plumber to arrive at my home within an hour. The plumber worked very swiftly and efficiently to fix the burst pipe and was thorough in checking over the other related pipes for faults making recommendations for improving the safety. The charges were super reasonable and I am delighted to find a local company who i can rely on.

I can’t recommend these guys enough! An engineer (Mo) was sent to our property within a couple of hours of my request and was honest, polite and diligent. He said we need a new boiler and quoted me instantly for the boiler he recommended for our home. The next day Jack in the office set up a call with himself, Mo, my partner and myself to finalise next steps and costs. Everything was agreed so easily and Mo arrived at our house the next morning with everything. He worked all day on installing our new boiler and was so lovely and worked with minimal disruption to us. He was super efficient and went above and beyond for us. At the end of the day, he cleaned up everything so well and even wiped down the surfaces where he has been working and swept the floor. I’ve never seen this level of care and respect before. I am honestly so impressed and would never have another plumber come to our house again. You can trust them and they do a good job at a competitive price with smiles on their faces. Mo is terrific! Our new boiler works perfectly and our home is lovely and warm!

Excellent Communication Communication with the service team was very informative and helpful in arranging the appointment. Engineer called and the service team called prior to the appointment to let me know they are attending. Engineer was courteous and did the checks thoroughly. All communication was prompt and helpful.

A brilliant solution The customer service and quality of work I received from Plumb London was great. I engaged them to fix a broken and leaking shower diverter tap that could not be replaced like-for-like. They took the time to investigate the issue and solve the problem by sourcing a replacement cartridge that meant we could avoid removing and re-doing the tiling - which would have been very expensive and inconvenient. I now have a shower that's just like new!

Extremely professional, will definitely use again. From the polite lady on the telephone booking my appointment and the most extremely professional, polite and knowledgeable young gentleman that attended my property to carry out the service. I could not state how pleased I was with every step of my booking. The young gentleman was a very great asset to the company I would recommend to all. Extremely good experience

Professional, thorough and available We were upgrading our boiler system and fixing pipes. The engineers were very professional - their work was very neat and thorough. They conducted a lot of tests staying as late as required to complete the work on time. They made themselves available to ensure we were comfortable with the renovation work that needed to happen. While on the job, they identified issues and fixed them as they were progressing. I would recommend using their service

Great service, but had to reschedule The plumber who replaced my radiator was friendly and worked quickly! I'm no expert, but I think he's done a great job, too! We had some trouble arranging a time for the works to be completed, and had to reschedule a couple of times due to Plumb London's availability. This didn't bother me, but temper your expectations if you have limited times when you can stay home to receive the plumber.

10/10 Called up from their number on trust a trader, got a same day appointment for the leak in my kitchen that had unknown origin. Brandon then came over a few hours later, identified leak, popped out to get a replacement part and came back and fitted it. Professional, friendly and quick, couldn’t ask for a better service.

The work was done but I’ve been overcharged I was offered a £10 refund on the service to write a review. The initial consult lasted around 30mins and the issue was found. The cost of that was £108 which I was told would be included in the final fee if I went ahead with Plumb London. The quote arrived - two hours work for a change of T-joint and new tap! The tap was £100 and the T-Joint was a ridiculous price too - you can buy a multipack of T-joints in screwfix for £10! And the new tap like for like is also in screwfix for £20. I phoned to question the quote and they reduced it to one hour plus £40 tap and £16 T-joint which is still a ridiculous price but it just needed fixing so I accepted. I’ve just noticed they charged me for the work and the additional £108 so have requested a refund as I was told this would be included. The customer service was easy to get through to and the engineers were happy but they take your credit card details before they even turn up, so you don’t get a chance to decline payment request if they’re over charging. Looking forward to my £108 refund and my £10 refund for this review.

Absolutely fantastic! Couldn’t have asked for a better service. Work carried out was faultless and to a very high standard - exactly what we asked was delivered. Will for sure be recommending & use again for any other work we may need. Thank you!!

Lee was very professional Lee was very professional, punctual and above all fixed our boiler! He also had a quick look at a small issue with a radiator for no extra charge. Will definitely use Plumb London again and will ask for Lee

Great service - issue quickly resolved Very quick to respond, really polite, efficient engineers, went out of their way to ensure same day repair including having part couriered to make this possible. Very happy!

I was informed i would receive a… I was informed i would receive a message 30 mins before arrival of engineer, but i did not receive this. The engineer was polite and efficient. He fixed 2 out of 3 problems. I was informed i will receive a quote for the other issue shortly. The engineer was on site for 1 1/4 hrs, but I was charged for 2 hours. Not too happy about this.

Excellent service Excellent service - Adam identified the problem quickly and implemented a short term fix before coming back to put in place the long term fix two days later. He completed the work quickly and explained clearly what was happening and all options I had, allowing me to make an informed choice.

Needed a plumber same day for an… Needed a plumber same day for an increasingly fast dripping tap. Went via checkatrade and plumb London got back to me within minutes to confirm they could do the job. A “ very nice” plumber had visited by lunchtime and replaced the taps ( for an eye watering price needless to say!) I wasn’t there but my Mum’s carer said the plumber was really polite and did a great job.

Matt the plumber was absolutely superb Matt the plumber was absolutely superb. Came when he said estimated the cost correctly, did tge job perfectly ...I would use Plumb London for all my plumbing needs in future.

The plumber arrived on time on both visits. On the first visit, they diagnosed the problem quickly and recommended the replacement pieces for the system. Once the pieces arrived, another visit was made to install them, and now everything works fine. Bonus fact: The plumber was polite and courteous. We have the habit of removing our shoes when coming into the house, but we usually don't ask people doing services in the house, as it's a bit of a hassle for them. But plumber noticed that and removed their shoes without us saying anything. Actions Share

Boiler Repair Great communications with main office and with technician as well, who arrived punctually to the job, was professional, very friendly and carried out the work in a timely and skilled fashion.

Excellent in every way Excellent! So happy with everything- Mo worked flat out and did a brilliant job and cleaned everything up afterwards - I’m so impressed with this company and would absolutely recommend them. I will definitely use them for all future works.

Excellent Service. I phoned this morning and someone attended within 2 hours. Not only did they solve the problem with the outside tap but they pointed out that there was a small issue with the heating. Will be using them again!

Truly some of the best service I’ve… Truly some of the best service I’ve ever had. Adam was very clear, super helpful, gave me loads of different options, and help me make sure my flat was nice and warm after they have finished work. Would recommend 100%. And thank you

Called them after being let down by my… Called them after being let down by my contract plumbers. They sent an engineer quickly who solved the problem. We needed a follow up which he provided free of charge. Service was excellent. The engineer was helpful and pleasant.

I highly recommend Plumb London I highly recommend Plumb London. Everyone that I dealt was super nice and very professional. The service was perfect and all solved very quickly. Very happy with the result.

Great plumbing service. Had a great experience with the plumber that came over. He was very professional and worked very fast even though the job was more complex than anticipated. He checked thoroughly that there were no issues, and was always smiling and in a good mood. Would definitely recommend this service!

Excellent experience with Plumb London Excellent experience with Plumb London. Charlie diagnosed our problem quickly, and explained clearly the work that needed to be done. All fixed quickly too, and within a few days of identifying the issue. The Customer Service team were friendly and informative too.