Needing a plumber to replace my leaking boiler, and having no real experience of plumbers, I chose Plumb London because of the good reviews it had received on Yell. I phoned them on Wednesday morning and they arrived within a couple of hours to provide a quote for a replacement tank. Their supplier was able to provide the part on the following Wednesday and they installed it the next day, without any problems, arriving at about 10:30 and completing the work by 17:00. Throughout I found both Ivo, their engineer, and the back office staff courteous and helpful. Ivo was punctual and I was not kept waiting. I was kept updated throughout on the status of the new part with their suppler, so that I could be sure that everything would be ready for the installation, and that I would not have to take a day off work for nothing.

Great Service Very helpful and went above and beyond their duties. Installed a gas job for me but tackled problems and fitted the whole thing including silicone seal. Highly recommend

We where ungently in need of a new boiler 2 years ago and when we searched on google Plumb London came up. They were very helpful and accommodating so we didn't stay without hot water for long. There email reminders regards the yearly checkup us also very useful. Johan

Great service. Professional and friendly engineer.

Great reliable serviceThere was a certain confusion as to the timing of my second visit, after a very swift and useful preliminary visit to spy out the land.and get the heating and hot water temporarily back on. The full second visit was thorough and excellent and the whole system including now functioning radiators on the 4th floor seem fully set for many months. Thank you.

Connor the office manager is a great… Connor the office manager is a great communicator. Able to simplify convoluted request and sort it out. Nothing was a problem, work carried out fast and effectively. I would definitely recommend.

These guys were a really good find. Great service and the engineer Seth was friendly and knowledgeable and all done for a reasonable cost.

Arrived when expected, diagnosed and reported problem with options to consider, advised different costs, went off-site to collect necessary parts returned and installed new parts. Problem solved! Very nice, very open, very honest plumber!

Overall service was v good. They were quick to respond and though perhaps a bit pricey, they did a v good job.

A very good same day service. Took a couple of hours to plumb in my washing machine though which seem a bit long but all in all pleased with the quality of work.

great service. would use them again

Highly recommended Adam did a great job of fixing the motorised valve and also identified another problem with out hot water connection which he fixed as well. Thank you!

We've had technicians from Heating Central over to work on two separate occasions, and the service was excellent both times. Reliable, friendly, get the job done quickly and well. Very happy to recommend them.

The plumber fixed the toilet leak and improved on its original, bodged installation, adding an isolation valve for safety. He was efficient and polite and got on with the job. The final bill was not exorbitant but plumbing doesn't seem to come cheap.

Professional service, everything went very smoothly.

Very efficient service. Everyone on the customer service team, was very friendly and helpful. The plumber Adam was brilliant. Very friendly, thorough and knowledgable. Explained everything that he was doing, as he was doing it. And went above and beyond what was expected of the service. I immediately received a follow up call, to ensure I was happy with the job. Would highly recommend Plumb London, and would definitely use them again!

Professional, efficient & polite service. Highly recommended.

Very professional job, done quickly and efficiently. One year on and still working well. Very happy.

Very prompt service. Thorough qualified check of boiler including external flue emissions - no one else had done that before. Very thoughtful engineers, who also remedied minor issues with radiators. Certainly worth using again in this regard.

Plumb London were fantastic. They were able to provide a same-day service for a low cost. The engineer Simon did a great job running all the correct test and explaining the next steps to me. Great service from a great local company - I would definitely recommend using them.

This was our second boiler service and we were extremely pleased with the service we received. The engineer was clear and answered all the questions I had about the boiler and the heating in general.

Chris from Plumb London was super helpful and gave a proper explanation of what the problem and the fix was.

I was very pleased with their service. They were very responsive and their engineer, Seth, arrived on time, did a good job and cleaned up afterwards. I would use this company again.

Adam was great. He answered my questions, was efficient and professional. I would feel confident in not only having my boiler serviced regularly by Adam but also recommending him to friends.

The service provided was excellent. The engineer, Besi, turned up exactly on time and carried out the job swiftly and efficiently. He cleaned up all mess and provided some useful information and advice. I will definitely be using this company again.

Very good experience. Showed up on time and fixed our issue. Would use again.

From the first visit to diagnose the problem with my boiler to the second visit to fix it, all went very smoothly. Communications about appointments were conducted efficiently and Adam the engineer clearly explained what needed to be done. His repairs were carried out as promised and with no mess, and I now have a working boiler again.

Very helpful professional plumbers Friendly and efficient service, good follow up with the head office. Overall, very happy with the service and will use again.

Good service and great customer service. The agent who dealt with my repair was great.

Had a leak, engineer came out within 2 hours. Everything now fixed. Excellent service, would recommend

I had a good experience each time I used Plumb London. Work was professional and completed properly even though my bathroom has a few quirks making it difficult.

A very good same day service. Took a couple of hours to plumb in my washing machine though which seem a bit long but all in all pleased with the quality of work.

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Very friendly over the phone, arrived on time, full annual service provided and gave helpful suggestions to improve boiler efficiency

Amazing service! We had been 20 days without a working boiler and gone through two companies who were uncommunicative, unhelpful, messy and failed to turn up when promised. Finally found plumb London who diagnosed, quoted, sourced and installed a new boiler for us in less than 24 hours. The installers were polite and excellent and didn’t complain even when they were still finishing the installation at 10pm. Also, they put everything back the way they had found it. Wish we had stumbled across Plumb London first - would have saved us loads of stress.

Prompt and efficient I was dreading having to get a plumber for the leak on my piping, as I've had bad (and expensive) experiences with plumbers before. I picked Plumb London as they had a published local address and good reviews online. I got through on the phone quickly, got a time slot which they stuck to, and the plumber was efficient, polite and tidy. He explained what he was going to do and what the costs would be. The finished job looked good and I was greatly relieved. I would definitely use them again (but hope there won't be a need to!).

Amazing service! Quick, reliable and professional. First plumbers that I haven't felt ripped off with! Definitely recommend.

Excellent spied of response and quality of service with highly skilled engineers

Work very professionally done Work very professionally done. Problems solved quickly and efficiently and then value added by identifying reasons why problems happed. I recommend them highly. David Mofford

Fast and effective service, so would recommend it! Reasonably-priced too.

Had a serious toilet problem; same day response, identified the problem, gave me a temporary fix. Returned promptly next day with replacement parts and and completed a permanent repair quickly and efficiently. The engineer was terrific; friendly, helpful, took me through the whole problem so I knew exactly what was going on. All in all avery good service.

It's always a risk when you pluck a company out of the ether to do a job. However I have no hesitations in recommending this company. I rang first thing this morning and three hours later the job, a radiator that needed refitting to the wall, was completed. The two workmen were polite and professional. The price was as agreed. I have more jobs that need doing and I feel very comfortable inviting Plumb London to complete the work. Highly recommended.

Happy with the work done. Those on the phone always helpful.

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Quick and efficient. cannot fault. Thanks so much.

Replaced our old boiler with combo system. Responsive to quote and sent good engineer to do it who gave us confidence they would deliver so went with them despite not being cheapest. Did a great job at short notice, on time and high quality. System tested and clearly explained. Good pre and post job support from head office. Would recommend highly.,One of three companies to quote on a boiler replacement. Quick to send an engineer to do the quote and he did a thorough inspection that others did not. Whilst they were not the cheapest we had most confidence they could deliver on time and quality. They did not disappoint. Engineers prompt and polite, worked hard and tested and explained everything well. Also cleaned up really well. Good head office support and follow up. Would recommend.

Fast service and great job - many thanks! Only issue was some staining left by engineer which will need white spirit to clean up. Would have been nice for engineer to do this either at the time or at a later date.

Adam was on time Adam was on time, polite and very helpful. He identified a gas leak but was able to return the same day to remedy the problem so that we were not left without heating or hot water over the weekend in January. I would highly recommend this company

job completed in no time, brilliant.

Friendly and helpful customer service. The technician who carried out the works was incredibly speedy and efficient and fixed the leak in no time. Highly recommend.

Excellent service and value for money. Would highly recommend.

Prompt, pleasant and effective

Top notch service. Polite call taker who gave all the details I needed and took the information the plumber needed. The plumber arrived a few hours later and fixed our boiler within an hour. He was professional, friendly and gave great advice. Highly recommended!

Great service. Came the same day. Lovely engineer quick and competent. Office staff very helpful too.

I can't thank boiler breakdowns enough for fixing my boiler so quickly

A good job Good to see Besi again - he got all our radiators working and showed us what to do if one fails again. He also recommended that we keep the existing radiator valves, since new ones are all made of plastic and don't last nearly as long. So - good service, good advice and no 'hard sell'! Thank you!. The reason for 4 stars rather than 5 is that there was a bit of a mix-up over the appointment - no-one turned up the day first arranged so we had to re-book. However 2nd time lucky!

Fixed the problem the previous plumber didn't fix!

I have called upon North London Plumbing and Heating for their services numerous times now, usually coming on the same day as my call. Their team are fast, friendly and efficient and always do a great job!

Very competent, pleasant and trustworthy. Took the trouble to get a matching tap. Not cheap, but peace of mind rarely is.

Proper company does everything by the books, good prices cant complain everything done in a timely and effiicinet manner.

Good, clean job Did a good, clean job. Would use the company again.

They came quickly, even though it wasn't an emergency, and finished the job when they said they would. The engineer was courteous and explained clearly what was going on.

Very good service

Amazing service and installation from a fantastically professional and friendly team. They installed a new boiler on a bank holiday with 1 day’s notice at no extra charge and with minimal disruption to us. It made what could have been a stressful situation very simple and stress free. Thank you!!!

We had an issue with our boiler and called Plumb London to fix it. Rates are reasonable, everyone I dealt with on the phone was very helpful, and the engineer diagnosed and fixed the problem swiftly. However, booking a time for them to come that didn't conflict with my own working hours (9-6) turned out to be pretty difficult. The engineer for the initial diagnosis was running three hours behind (which I found out an hour after he was supposed to arrive), so I had to reschedule, and he ultimately arrived three hours after scheduled for this rearranged appointment. Both occasions required me (needlessly in the end) going into work late/leaving early. After I complained, the company offered to discount my diagnostic bill for the inconvenience, but only if I went on to book the quoted repair work with them, which is a little less than generous in my opinion. Getting said repair work booked in was tough too. It took multiple calls (and some promised callbacks that never came) to get it scheduled, plus some confusion from Plumb London's end the day before the appointment about what had actually been arranged. Still, everyone I dealt with was pleasant, and the problem has now been resolved thanks to a very good engineer. If you work from home and can afford to be flexible with your appointments, you won't have a problem. But if you have a tight schedule, it might be better to go with a more established local place.

A delay in getting to me but an excellent service

Very professional company I contacted the PlumbLondon twice. The staff who answer the phone are very efficient. I appreciated only being charged for the initial call out. Both plumbers were very professional and could explain what the problem was. I needed to replace a tap and was a bit disappointed that there is a minimum charge of an hour if you provide your own rather than get them to buy one for you.

Not only did your engineer arrive on time and solve my heating problem quickly, he also gave me loads of really helpful information about my boiler and how it works, first class.

We recently used Plumb London for the first time after having had a disappointing experience in the past with other local plumbers - this was a real difference! It was very easy to arrange the appointment and on the day we were kept advised of the timescales - he was running late due to traffic - but I was called twice: once by the office and once by the plumber on route to let me know. When he did arrive he explained in detail what the problems were (he was fixing two different leaks in the kitchen and the bathroom); what he needed to do to fix it; what parts he was going to get, from where and how long he was going to be. When one of the leaks turned out to be a bigger job that expected he gave me options and went above and beyond to resolve the problems. Afterwards he cleaned up and apologised for taking so long but he clearly was meticulous and wanted to get it right which I really appreciated. He was the model of a professional tradesman and I will now only be using them!

I used this service to fix a broken tap. The plumber was on time, friendly, I was charged as advertised up-front and the work was completed to a good standard.

Very good and fast service! I highly recommend and will use again :-)

I've had huge problems with our hot water and heating system for the last 3 years and this is the only plumbing company that managed to resolve our issue. Engineer Pavel was very experienced and confident in his work. He went an extra mile and carried out safety checks long after the work was finished. Customer services of Plumb London are also great, as I received calls to let me know when the engineer was on their way. I will continue to use this company as they tick all the boxes when it comes to experience and quality of the work.

Great sevice

To the point and on time. Very reliable team

Good, quick service and all completed in one day, would call again.

The plumber who came was very clear about what he was going to do and gave good advice as to how to maintain the plumbing.

I phoned Plumb London because water was leaking from the WC onto the bathroom floor. Chris arrived at the time expected and diagnosed the problem very quickly. He then went to get the parts and came back within half an hour and did the repair. He cleaned the area thoroughly and was very efficient. I will definitely call Plumb London again if I need more plumbing work done.

The user didn't write a review, and has left just a rating

We had a small thing to install for our bathroom and the plumber that came around was very professional, did an excellent job and tidied up after himself! Would absolutely use again!

Miran was a lovely guy and did a good job. He did arrive quite late on the day but he made up for it & finished ahead of schedule.

Polite and helpful engineer, who worked hard to ensure we had a first class installation. Thanks guys!

We had our new boiler installed by Plumb London in 2013 and have subsequently used them for services each year. They are great - very reliable and efficient and always turn up when they say they will. The engineers know their stuff and make you feel reassured. I would recommend!

I found their service to be excellent. Leak fixed quickly and phone support was very helpful. Would use again.

Super quick to solve the problem and installing the new non return valve had fixed a problem the council haven't figured out how to solve over the last year, so well happy! Mohammed Muktadir

Fast, professional and very competitively priced. Highly recommend.

fantastic

Had a leak coming through the ceiling from the bathroom above. Our plumber was able to come round at short notice and quickly find out what the problem was, then fix it the next morning. Very happy with the service.

Great service- leak fixed quickly and every high back to normal.

The two guys that came to my house were very professional and reassuring the work they did was done to fit in with my schedule and with as little up heval as possible.I got the company from the internet and the reviews promoted me to ring and book them to come to my house . I would for sure recommend the company to any one needing their there services. Thank you once again Mrs Buckle

Called these guys out due to needing a plumber. I bought a part that i was unable to fit and unsure as to if there was a further issue. A plumber was sent and he fitted the part and gave the advice we needed. Brilliant help in an emergency would recommend Jay

The appointment was booked for the next morning, I got a call 30 mins before arrival, the plumber was polite and efficient, and the cost was reasonable. What more can I say? Very pleased, definitely recommend.

Arrived within time. Left Toilet working. Explained work carried out

Easy to book a convenient appointment. Engineer arrived on time. Very courteous and thorough boiler service (did everything on the Which magazine boiler service checklist). Identified a fault and fixed it there and then. Decent price. Would definitely recommend!

Great Service and Advice on facilities. Would recommend.

Very professional and thorough annual service of the boiler. Helpful and polite engineer, who came the same day that I rang the office to make an appointment.

Excellent Plumb London Plumb London is one of the best companies I have ever dealt with. All the staff are friendly and very helpful and the standard of work is excellent.I will recommend them to everyone

I walked into a wet bathroom floor. I was great to be able to call a plumber and have them come in the next morning and fix the problem without any issue. My bathroom was dry and back to normal in less than 2 hours. Highly recommend Plumb London

Pavel had previously come to my house to install some new radiators that I had purchased. He was friendly, easy to get along with and worked hard throughout his stay. He even triple-checked that everything was working in order before he left, which I appreciated. Unfortunately my boiler broke down soon after, and so Pavel was back to check on the fault. When he suggested I should buy a new boiler, my jaw hit the floor. I couldn't believe it. He gave me several options as to what I should do but was honest and suggested that the most cost-effective option in the long run was replace the boiler. I trusted his judgement and so a week later Pavel was back to install the new boiler. I actually wasn't at the house to oversee the work but Pavel did a great job. When I got home not only was there a shiny new boiler in my utility room but there was no sign of mess whatsoever. This was a year ago and the boiler's been working perfectly since so his judgement was spot on. Great job.

Plumb London were excellent Plumb London were excellent, very prompt service, our engineer was lovely and very professional. He also carefully explained what the problem was and offered clear, easy to follow advice on what we could do to avoid the situation again.