Plumb London were brilliant from quote to completion. Firstly, they are very competitively priced and I had very little hesitation going with their quote for a new boiler. I was also really impressed with the service. Mo and his colleague were very friendly and took time to explain everything to me. Despite it being a big job (new boiler, thermostatic valves, and work on the exit flues), having to work around me and my wife working from home and needing to order some parts, the work was all done in a day. I was very happy that 2 people were committed to the job and it could all be done so efficiently so that we didn't have to wait over a weekend for the work to be finished. Update 24/08/2025: I have since had Plumb London out for the boiler's annual servicing, as well as some work on the flue in the loft after it was left unsupported after my chimney breast was removed. The latter was particularly urgent as the boiler was failing to remain fired and carbon monoxide was detected. I am always impressed with their availability and reliability. On the fix of the flue, Vladko made sure everything was made safe, talked me through his investigations and what needed to be fixed. He took lots of photos and made lots of notes, that were shared with me. The quotes also came through promptly for each stage of the work and customer service team professional and helpful throughout.

Plumb London were brilliant from quote to completion. Firstly, they are very competitively priced and I had very little hesitation going with their quote for a new boiler. I was also really impressed with the service. Mo and his colleague were very friendly and took time to explain everything to me. Despite it being a big job (new boiler, thermostatic valves, and work on the exit flues), having to work around me and my wife working from home and needing to order some parts, the work was all done in a day. I was very happy that 2 people were committed to the job and it could all be done so efficiently so that we didn't have to wait over a weekend for the work to be finished.

Repair Boiler Came to fix and suspected a fault but wasn’t able to fix on the day as didn’t have the spare part. Quoted later for a complete new boiler! Next day I had another company come round and they found nothing wrong except for a faulty wire which was repaired and boiler up and running again within 20 mins and they didn’t even charge me.

Very happy with the service! Very happy with the service provided by Plumb London. They were able to come on the same day to diagnose the fault which required a part. After following up, they then came back soon enough and fitted the part which sorted out the issue immediately. The engineer called ahead of time and was punctual with his times. Good communication with the office too. Will use again! Thanks

New boiler and thermostatic valves Plumb London were brilliant from quote to completion. Firstly, they are very competitively priced and I had very little hesitation going with their quote for a new boiler. I was also really impressed with the service. Mo and his colleague were very friendly and took time to explain everything to me. Despite it being a big job (new boiler, thermostatic valves, and work on the exit flues), having to work around me and my wife working from home and needing to order some parts, the work was all done in a day. I was very happy that 2 people were committed to the job and it could all be done so efficiently so that we didn't have to wait over a weekend for the work to be finished.

Had these people doing some work in our bathroom. The tub installation turned out to be a nightmare and left us with an extremely DANGEROUS bathtub. Ended up having to get someone else in to re-do their entire job. Save your money and time and go elsewhere!