I've been using the team from PlumbLondon to service my central heating boiler for the last few years. They are always polite and courteous when you call the team to book, and have been flexible with appointments. This year they had to reschedule at short notice, but made sure to get in touch and offer some alternative dates.

Prompt efficient and fairly priced… Prompt efficient and fairly priced service. Both Charlie and Nii who came out to us were lovely. There was a problem following the first job but a second plumber was despatched within 30 mins to fix the leak without any fuss. Would recommend

Initial appointment to diagnosis boiler… Initial appointment to diagnosis boiler issue was in reasonable time, given a weekend between. Repair was straight forward and engineer helpful friendly and knowledgeable. Have had a good experience with Plumb London in the past and they didn't let me down this time either. Would highly recommend

Dear Plum London I am writing to express my happiness for the quality of service provided by your company. I sincerely appreciate your efficient plumbing service & helpful customer service by Harry & Isabella. The level of detail & courtesy's demonstrated by your workmen Gary & Ryan and the way you conduct business as a whole isxexcellent. I will definitely recommend your services to other people whom I know &:will happily your service in future too. All the best, A M Drsta (Dr)

The appointment was arranged for between 10.00 a.m. & 2.00 p.m. with an agreement that the engineer would ring when he was on his way , however, the engineer was delay at a previous appointment and did not arrive until 3.45 p.m. The company did telephone me at around 1.30 p.m. to advise me of the delay . The service could have been improved if there had been an arrangement for the company or engineer to telephone me approximately 1 hour before his arrival