Plumb London were brilliant from quote to completion. Firstly, they are very competitively priced and I had very little hesitation going with their quote for a new boiler. I was also really impressed with the service. Mo and his colleague were very friendly and took time to explain everything to me. Despite it being a big job (new boiler, thermostatic valves, and work on the exit flues), having to work around me and my wife working from home and needing to order some parts, the work was all done in a day. I was very happy that 2 people were committed to the job and it could all be done so efficiently so that we didn't have to wait over a weekend for the work to be finished. Update 24/08/2025: I have since had Plumb London out for the boiler's annual servicing, as well as some work on the flue in the loft after it was left unsupported after my chimney breast was removed. The latter was particularly urgent as the boiler was failing to remain fired and carbon monoxide was detected. I am always impressed with their availability and reliability. On the fix of the flue, Vladko made sure everything was made safe, talked me through his investigations and what needed to be fixed. He took lots of photos and made lots of notes, that were shared with me. The quotes also came through promptly for each stage of the work and customer service team professional and helpful throughout.

My toilet seat was broken and previous plumbers I contacted told me it was a non-standard toilet and I had to get a new toilet. I invited over Plumb London and they told me that the toilet seat can be replaced and they went ahead and did it. I was delighted, it saved me a lot of money.

Plumb London provided excellent service from start to finish! The boiler installation was quick, tidy, and professionally done. A year later, the same engineer carried out an efficient and thorough maintenance check. He also provided clear advice and ensured that everything was running perfectly. Reliable, friendly, and highly recommended!

Fantastic experience all around. The customer service team at PlumbLondon is not only responsive and super-friendly, but actually take initiative - we had our job done a day early because a team member called us with news that our plumber had had a cancellation. The plumber himself was superb, professional and cheerful, worked very efficiently and left us with a brand-new shower in perfect working order. We're so grateful!

Plumb London carried out a boiler and gas safety check for me. They were quick to get booked in, the team were polite and professional, and their pricing was more competitive than others I contacted. A great experience overall, I’ll definitely use them again

A Five Star service. The range of skills and craftsmanship displayed by Mounir were incredible. Would recommend to anyone with dreams of creating a Dream Kitchen. With this Team, it’s not just possible, it’s Guaranteed.

Excellent service from start to finish, everything was handled professionally and efficiently. Communication was clear throughout, and Louise did a great job coordinating everything and keeping me informed. They arranged access directly with my tenant, which made the whole process very easy for me as a landlord. Vlatko, who carried out the boiler service and gas safety certificate, was extremely thorough and professional. There was also a suspected additional issue on the day with the washing machine, and the team responded very quickly, providing me with prompt and clear email reassurance. This was especially appreciated, as I do not live near the property, so I felt in safe hands throughout. I always experience a reliable and professional service from Plumb London — I would definitely recommend and will continue to use them in the future.